SPEKTRIX

Web-Based Solution

No upfront costs. No in-house IT infrastructure. Effective remote support. These are just some of the advantages of a web-based box office system. Be ahead of the curve as the world of theatre and event ticketing moves ‘into the cloud’.

With other box office systems, you often need to be a technical expert to get the most out of the software. At Spektrix, we have worked to remove the complexities involved with running and maintaining a system. Our technical team monitors the system 24/7 giving you peace of mind that it will always be there when you need it. And with no requirement for in house IT support, you should make significant savings on your budget.

No upfront investment

With no upfront capital investment required and no ongoing maintenance fees, the Spektrix hosted audience ticketing system is ideal for arts venues of all sizes. With the current economic downturn putting increasing pressures on revenues, the Spektrix system will help to streamline your box office operation while at the same time opening up a powerful set of features to develop your audience and increase sales. As a hosted system, the Spektrix system is immediately available anywhere you have a computer with an Internet connection and there are no limits on how many users can be logged in at one time.

You pay a small service charge on all sales through the system with no hidden costs or additional charges. An attractive feature of our pricing model is that you only pay for what you use (a minimum monthly charge may apply in some circumstances). Naturally, if your income is lower over a certain period, it will be beneficial for there to be a reduction in running costs to follow this. Similarly, if your income is up you will not struggle to pay a bit more. This helps with cash flow and financial forecasting and provides your organisation with freedom from the typically high overheads and risk of conventional onsite solutions.

Upgrades, backup & security all included

All upgrades are included in the service and are carried out overnight to ensure minimum disruption. You will always be on the latest version with immediate access to new features as they are released. Comprehensive data backup is also part of the package and with our highly resilient infrastructure, we aim to maintain availability 100% of the time. Spektrix takes care of data security and ensures that your system will always be compliant with current and future legislation. We have partnered with a number of PCI-DSS Level 1 compliant payment providers who offer pre-approved payment solutions. This allows us to provide seamlessly integrated card sales (including chip & pin) but with no requirement for the often lengthy and costly process of testing with your bank.