Ideas from the team


A flexible paywall on your website – by Supercool

As part of our series showcasing the options that Spektrix users have for adopting video, Kate Mroczkowski from Supercool introduces their paywall tool and explains how it can be used to monetise any kind of content.


A flexible paywall on your website – by Supercool

An approachable, experienced, and straight-talking team of problem-solvers, at Supercool we combine design, tech and data to make life easier for arts and cultural organisations – and your audiences. 

Since 2004 we’ve been collaborating with forward-thinking clients on websites, web apps, and digital strategy projects. We work with the people at Bishopsgate Institute, Chichester Festival Theatre, Sheffield Theatres, Theatr Clwyd, and Town Hall Symphony Hall Birmingham, among others.

2020's been worrying and unsettling for us all. And catastrophic for some, particularly within the hard-hit arts and cultural sector. But the upheaval and uncertainty have also been catalysts for positive change.

When the huge impact of the pandemic started to become apparent, we talked with our clients about how we could best support them – quickly, cost-effectively, and sustainably.

By and large, everyone was looking for a similar solution: an online space to share creative content – video in particular – with culture-starved fans. (Preferably while also making some money, in order to keep creating and bringing people together.)

But that's where the similarities ended. Everyone has such wildly different priorities, wants, needs, styles, genres, core audiences, relationships with creatives … one size does not fit all. 

We knew that flexibility would have to be a huge part of whatever solution we came up with. 

And, with sustainability and cost effectiveness in mind, we prefer to make use of digital tools and integrations clients already have, if we possibly can. 

So, rather than spending time developing a separate 'product' – which would entail ongoing costs for our clients – we began prototyping a concept for a nifty Spektrix integration within their websites

This launched a short while later as the Supercool Paywall feature…

The Supercool Paywall feature 

Using functionality already in our clients' Spektrix systems, the paywall feature sits within a Supercool client's own website – and can be added anywhere, on any page.

Neat Spektrix integration

When logged-in, data on a user’s Spektrix account grants access to content, based on tags. Auto-tags can attach to customers as they meet criteria, and/or tags can be manually-added to specific customers.

Monetise anything

All types of content can be offered behind the paywall. This includes embedded videos, so you can use it for paid-for video using your hosting platform of choice, but also text, images, downloads, forms, galleries … any of the usual content that can be added to a website.

Adaptable to your message

Clients have complete control over the content of the paywall itself; every single bit of text. So whether you're selling tickets to an online show or treating Members to exclusive content, you can be sure your messaging is clear and appropriate.

… all of which makes it incredibly flexible.

Other benefits

  • A frictionless experience for users, who stay on your website
  • Customer data remains in Spektrix
  • Content and marketing assets only need adding to one system
  • Initial set-up cost is kept low as the solution is shared
  • No ongoing costs
  • Once built into your website, it’s yours!

The downside – if you're not a Supercool client – is that it's only available to existing (and new) Supercool clients.

The Supercool Paywall feature in action

Bristol Old Vic: 
Bristol Old Vic's 'At Home' Seasons
(Read all about this on the Supercool blog)

MAC Birmingham:
Barbara Nice's Christmas Cracker – live stream

National Theatre of Scotland: 
Donor Hub 
Lament for Sheku Bayoh 

"At a time when art and entertainment are needed at home more than ever, being able to share our performances digitally has helped us to keep our audiences entertained and artists employed, and to develop new income streams, without massively increasing costs." 
Jack Fayter – Campaigns Manager, Bristol Old Vic

Get in touch

It's been great to make such a big difference for so many clients, so quickly – simply by building on what already exists, to create a hugely flexible, cost-effective and sustainable feature. 

We're always happy to chat-through ideas for nifty integrations, new website projects, and ways of generating income through digital content. Email me to arrange a chat:


Kate Mroczkowski is Strategy Director at Supercool

For further information on how Spektrix is supporting users with video, view our growing collection of Online Content blogs.