Spektrix Hubs New York

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HUBS 22/23

NEW YORK

Wednesday, November 16, 2022

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After too long connecting with you only through a screen, the Spektrix team is excited to bring Hubs to you in-person! You’ll join people working in similar roles from a wide range of organizations who understand the challenges you face every day.

LOCATION

Jay Conference is home to state-of-the-art flexible meeting spaces at the Dumont Building on Madison Avenue between 53rd and 54th.

Jay Conference

515 Madison Avenue
10th Floor
New York, NY 10022

 

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Your New York Hub is easily accessible by public transportation. 

By Subway and Train

E & M trains in the building

B, D, F at Rockefeller Center

N, R, W at 59th Street

4, 5, 6, at 51st Street

Grand Central Terminal


By Bus

M1, M2, M3, M4, M5, M6, M7, M27, M50, Q32

 

From Penn Station

E & M trains in the building

Q32 Bus

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AGENDA

A look at what to expect out of your day.

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12:30pm
Registration

Grab a coffee and some light lunch, and start to connect with colleagues and the Spektrix team.

1:00pm
Welcome from Spektrix
with Senior Leaders

James Menezes, VP of Client Success, and Brooke Gallagher, Head of Community and Events, set the scene for a productive and enjoyable afternoon.

1:15pm
Who's in the room?
with Bethany Nothstein

An ice breaking opportunity to meet some of the industry colleagues you're spending the day with.

1:45pm
Leveraging Segmentation to Power Effective Communications
with Matt Akers

Segmentation is the key to unlocking valuable insights about customer and donor behavior. By combining the powerful segmentation tools in Spektrix with our integration with dotdigital you can go beyond basic email communications and create highly targeted, customer-specific emails to better connect with patrons and increase ROI. Learn more about segmented communications, including automated workflows, email personalization and dynamic content.

2:20pm
Comfort Break

Coffee, tea and light refreshments.

2:45pm
Lightning Talk
with Spektrix Super Users

A jam-packed, inspiring lightning talk on a relevant topic from one of your fellow Spektrix Community members.

3:00pm
How Organizations are Building Excellent Online Customer Journeys
with Nina Primeraki

Spektrix experts provide best practice advice and real life examples of how to build excellent online customer journeys and align your resources with your business priorities.

3:30pm
Reporting Showcase
with Alicia Moeller

An express tour of Spektrix reporting designed to leave you wanting more, plus the unveiling of a handful of new reports.

3:50pm
Breakout Conversations

An opportunity to share with and learn from your industry peers via facilitated conversations.

4:30pm
Closing Plenary
with Mike Geller

There are numerous challenges for theaters and other arts organizations working towards recovery. One of the most widely referenced is the decline of loyal patrons, who we previously relied on most to meet our goals. Spektrix has continued to innovate over the last several years in the area of patron loyalty, growing our Solution in a number of areas - both product and service.

Join Spektrix President for US & Canada, Mike Geller, on a journey towards loyalty, visiting enhanced areas of the platform such as new Ticket Subscriptions, expanded dotdigital features, an expanded network of partners and integrated products, and new consulting packages included with your service, all with a focus on driving reattendance from your most dedicated subscriber/member to inspiring loyalty from your first time attendee.

5:00pm
Hubs Happy Hour & Consultation Slots

Happy hour sponsored by Spektrix partners Digonex and Activity Stream.

7:15pm onwards
Dinner and drinks
Optional - everybody welcome

Join us at Blooms Tavern, 208 East 58th Street between 2nd & 3rd Ave, for post Hubs dinner and drinks with other Hubs attendees, Spektrix team members and partners.

SPEAKERS

Meet the experts who will lend their know-how to the Spektrix Hub in New York.
A mid shot of Matt Akers, a man with shoulder length light brown hear, wearing a black turtle neck and yellow tinted glasses, gazing into the distance

Matt Akers

Sector Development Manager
(he/him)

Matt produces events to support the needs of users and the wider sector, drives forward community and organizational initiatives, and champions the continual development of our teams and users. He relishes the opportunity to regularly collaborate with others, working with a diverse range of individuals and organizations in arts and technology.

Brooke Gallagher, a blonde, white woman with blue eyes wears a sleeveless black top and large hoop earrings and slightly smiling into the camera

Brooke Gallagher

Head of Community & Events
(she/her)

We strive to bring high quality, impactful ideas and learnings as well as opportunities to connect with others through our in person and online activities. The arts, ideas sharing and purposefully caring about people are all important to Brooke; she’s lucky to see these in action across the Spektrix Community every day.

A headshot of Mike Geller, a white man with dark, salt and pepper, straight hair and a faint dark beard, wearing a black sweater over a blue collared shirt and smiling into the camera.

Mike Geller

President, US & Canada
(he/him)

Mike's background is in business and technology, having spent most of his career at Oracle corporation. In his role at Spektrix, Mike oversees client success in the US and Canada, as well as growth for Spektrix, both in bringing on new users and also new ecosystem partners.

Headshot of James Menezes, a tan bald man in his early thirties smiling into the camera

James Menezes

Vice President of Client Success
(he/him)

James has spent his career at multiple technology companies across a variety of industries and stages. His mission-driven focus, past experience in non-profit tech, and passion for delighting users are what led him to Spektrix. In his role, he supports the growth and scaling of our US and Canada client-facing teams.

Alicia Moeller standing in front of a flower garden, smiling at the camera

Alicia Moeller

Support Team Manager
(she/her)

Alicia leads a team of Support Specialists, helping individuals achieve professional goals. She identifies opportunities for group upskilling of the Spektrix software, and develops new workflow processes to promote efficient department growth. She’s motivated by the community-driven work culture at Spektrix.

A headshot of Nina Primeraki, wearing a purple fluffy jumper, and smiling into the camera.

Nina Primeraki

Client Integrations Lead
(she/her)

Nina enables Spektrix clients and partner web developers to make the most out of the Spektrix system tools and resources for a seamless customer experience on our users’ websites. Nina started her Spektrix journey as a system user and joined the team to combine her passion for tech, websites and the arts sector.

Bethany Nothstein, a white woman with blonde hair and glasses wearing a black shirt and leopard print jacket smiling at the camera.

Bethany Nothstein

Sector Strategy & Community Manager
(she/her)

Bethany has spent her career working in and around the arts which have always been a passion for her. At Spektrix she facilitates connections with not only clients but throughout the industry with events and much more. She’s inspired by the teamwork and collective focus on continuous improvement that she experiences each day working on the global team at Spektrix.

If you have questions about attending a Spektrix Hubs event, please reach out at events@spektrix.com

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