Services

How we support the arts and entertainment sector to thrive through technology, insight and connections

Window sized letters spell out never give up on the outside of Exeter Phoenix

At Spektrix, we bring together expertise to support every aspect of live events and cultural activity. In-house, our team combines many years of box office, marketing and fundraising experience with skills in web development, data, integrations and customer service. Across our network of partners, that knowledge extends almost infinitely, incorporating global customer trends, design, social justice, recruitment and far more.

We share all of that combined insight with our users through direct support, events, publications and conversation. Explore this section or get in touch to discuss your organization's needs.

Talk to us
“The entire team at Spektrix rose to the challenge, and were honest and supportive and determined at every step of the way. It’s very comforting to know that kind of determination is behind you."
Emily Pratt, Director of Audience Services
Fox Tucson Theatre, Arizona
“I have been astounded at how easy the transition was to Spektrix, and believe this is down to how user friendly the system is and also the team working behind it, to whom nothing has been too much trouble and who have always given us full confidence.”
Claire Williams, General Manager
Grimsby Auditorium, Lincolnshire, England
“It’s reassuring ... We feel listened to. They’re professional and creative, working together as a team to find creative solutions to our problems.”
Jennifer Weihmann, Director, Audience & Donor Engagement
Honens, Calgary, Canada
wave-border-top-1

RE-IMAGINE YOUR CRM

Our service to you starts on the day you choose Spektrix as your technology partner. At that point you’ll be assigned a dedicated project manager who'll become part of your team throughout an estimated 12-week implementation journey. Bringing extensive experience of arts organizations, web integrations and go lives, they’ll be there to guide you every step of the way.

From an initial kick off meeting right through to go live, we’ll use a combination of calls, visits and online tools to make sure you always know where you are, what’s coming next, and what you can expect from us.

Meanwhile, our Data Migration team will be busy in the office, mapping your historic system data into Spektrix, and our extensive Client Success team will be looking forward to getting to know you better through system training and post go-live support. There are never any extra costs for consultation, support, data migration or training.

Far more than just switching on a new system, the journey to go live is a chance to reimagine the way you work. Beginning with a period of consultation about your organization’s needs and ambitions, we’ll work closely together to achieve your goals from the very first day.

Implementation is more than just the time to rebuild your existing systems

  • It’s an opportunity to reimagine how you work across teams, how you talk to your patrons, and how you maximize the value of your investment.
  • It’s a consultative process in which you’ll gain insight and inspiration from cultural organizations right across the country, leading to the best possible outcomes for your audiences, donors and teams.
  • It’s collaborative, drawing together colleagues from across your organization to reimagine what your CRM could do, supported by experts in fundraising, data, communications, web integrations and audience experience.
wave-border-bottom-1