We do not offer payment processing services. If you are located in the US then you will use Vantiv for your integrated payment gateway, and then can bid your payment processing services out to any vendor you would like. We generally recommend using Vantiv as your payment processor in addition to their payment gateway services. Using Vantiv for both of these services will allow you to access discounted payment gateway services and is generally the best deal, but you are free to choose your own processor as desired. If you are in Canada then you will use Moneris as both your payment gateway and processor.
You’ll need a payment processing agreement with Vantiv (US) or Moneris (Canada) which we’ll help you coordinate.
All you need to access Spektrix is a computer with an internet connection. Usually, a PC that is less than 3 years old and can run the latest versions of Google Chrome, Mozilla Firefox, Safari, Edge or Internet Explorer will be fine. Some customers use Spektrix on iPads and Android tablets. Other hardware options you might need to buy include:
Please note that the prices above exclude tax and that this hardware may be subject to change.
You would pay on a monthly basis, only when you start processing live sales using Spektrix. Our billing is designed to be as cash flow friendly as possible, so we bill one month in arrears with charges calculated directly in proportion to your sales.
We work with a wide variety of organizations. If you’re not sure that we’re the right kind of provider for your business, give us a call and we’ll happily advise.
We recognize that many organizations are obligated to purchase through an RFP process and where we're invited to apply, we’ll usually participate.
When it comes to security, your venue has nothing to worry about. Spektrix has been built from the ground up with the highest levels of digital and physical security in mind. All of our servers are located in a tier IV data center, which has 24/7 onsite security and tightly restricted access control. Accessing your ticketing system via the cloud means you don’t have access to core system files, which are safely behind lock and key at all times. This makes it easier to comply with all sorts of regulations, from Data Protection to Payment Card Industry (PCI) standards.