Spektrix Hubs

PROFESSIONAL DEVELOPMENT, SPEKTRIX STYLE

These one day events are a professional development opportunity for all Spektrix users. The exclusive Hubs sessions are packed with actionable takeaways to help you align Spektrix with your operations and goals.

You and your team will have the opportunity to connect with other Spektrix users, building your network of support and ideas. If you are new to Spektrix, this may be your first opportunity to meet members of the Spektrix team face to face, including senior leadership.

You will leave with a better understanding of the Spektrix tools and services you have access to. With all the new connections, you’ll feel confident reaching out to other community members for advice, networking, and discussion.

Exclusive session content

You won’t find these sessions anywhere else.

Access to Spektrix senior leaders

Come out to meet the US senior leadership team.

Macnhester UK Hubs attendees enjoy colleague's lightning talk

1:1 Consultation

You bring your questions and we’ll bring the experts. Book a consultation slot to strategize how you can use your Spektrix tools to exceed your goals.

Network of Spektrix users

Meet other arts marketers, fundraisers, and box office managers, so next time you’re stuck you have a colleague to reach out to for a brainstorm or guidance.

Spektrix users work together at Spektrix London headquarters

“Really helpful and inspiring afternoon, and also laid back and un-intimidating! Every speaker spoke clearly and obviously knew exactly what they were talking about.”

“Brilliant event, very useful information presented, great opportunity to meet other Spektrix users and discuss ideas, and the staff were all fantastic!”

“Loved the breakout to talk to other users about our specific areas.”

“Great to have the opportunity to share experiences and ideas with other venues and hear about new upcoming features."

graphic-element-1a

AGENDA

Detailed schedules are available now for each location. Do you know which Hubs you'd like to attend? Find the schedule now.

graphic-element-3b

12:30pm

Registration

Grab a coffee and some light lunch, and start to connect with colleagues and the Spektrix team.

1:00pm

Welcome from Spektrix

with Senior Leaders

James Menezes, VP of Client Success, and Brooke Gallagher, Head of Community and Events, set the scene for a productive and enjoyable afternoon.

1:15pm

Who's in the room?

with Bethany Nothstein

An ice breaking opportunity to meet some of the industry colleagues you're spending the day with.

1:45pm

Leveraging Segmentation to Power Effective Communications

with Matt Akers

Segmentation is the key to unlocking valuable insights about customer and donor behavior. By combining the powerful segmentation tools in Spektrix with our integration with dotdigital you can go beyond basic email communications and create highly targeted, customer-specific emails to better connect with patrons and increase ROI. Learn more about segmented communications, including automated workflows, email personalization and dynamic content.

2:20pm

Comfort Break

Coffee, tea and light refreshments.

2:45pm

Lightning Talk

with Spektrix Super Users

A jam-packed, inspiring lightning talk on a relevant topic from one of your fellow Spektrix Community members.

3:00pm

How Organizations are Building Excellent Online Customer Journeys

Spektrix experts provide best practice advice and real life examples of how to build excellent online customer journeys and align your resources with your business priorities.

3:30pm

Reporting Showcase

An express tour of Spektrix reporting designed to leave you wanting more, plus the unveiling of a handful of new reports.

3:50pm

Breakout Conversations

An opportunity to share with and learn from your industry peers via facilitated conversations.

4:30pm

Closing Plenary

with Mike Geller

There are numerous challenges for theaters and other arts organizations working towards recovery. One of the most widely referenced is the decline of loyal patrons, who we previously relied on most to meet our goals. Spektrix has continued to innovate over the last several years in the area of patron loyalty, growing our Solution in a number of areas - both product and service.

Join Spektrix President for US & Canada, Mike Geller, on a journey towards loyalty, visiting enhanced areas of the platform such as new Ticket Subscriptions, expanded dotdigital features, an expanded network of partners and integrated products, and new consulting packages included with your service, all with a focus on driving reattendance from your most dedicated subscriber/member to inspiring loyalty from your first time attendee.

5:00pm

Consultation Slots and....relax!

with the Spektrix Team

Consultation Slots with our team of experts begin, alongside your chance to enjoy libations and networking after a day of learning.

ACCESSIBILITY

Ours is a welcoming community which means Spektrix is committed to ensuring that all people can attend our in-person events. We promise to book venues with mobility access in mind. If you have access requirements, please let us know when registering for the event. If you have other access considerations, please let us know.