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A Connected Solution Where Everything Works As One

Spektrix is the only platform built around audience engagement, helping you connect ticketing, CRM, marketing, fundraising, support, and expertise into one complete picture of your audience.
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A platform you can rely on
Platform Header Image Connected Solution

  • Ticketing

    Ticket sales become part of a deeper audience relationship, with every transaction connected to real-time audience insight and customer history.

  • CRM

    One connected CRM brings together every audience interaction, giving your team clearer insight, greater confidence, and a more seamless day-to-day operation.

  • Marketing

    Marketing tools connect directly to live audience data, helping your team create targeted campaigns, dynamic journeys, and more relevant communications.

  • Fundraising

    Donor relationships grow stronger through shared audience insight, helping your team tailor asks, recognise loyalty, and support long-term engagement.

Introducing Spektrix

Hundreds of arts, culture, & in-person experience teams trust in Spektrix as the foundation of their success. Learn how a powerful connected solution helps them build stronger, shared audience relationships.
An introduction to Spektrix
Guide Cover Cta Introduction To Spektrix Scaled
Smiling Theater Worker Sitting At Computer At A Box Office Desk
Home Manchester Theatre Seating Overhead Photo Credit Michael Kirkham
Cca Group Training Laptop Meeting
A Hand Holding A Pair Of Tickets
Ticketing Professionals Use Spektrix To Understand Their Audiences
Pinchgut Opera Team Pinchgut Using Spektrix At The Venue Adam Jill Cressida

The benefits of connection

Spektrix connects the relationships that matter most: audiences and events, attendance and donations, memberships and marketing, transactions and engagement. 

From the start, Spektrix was designed to remove the fragmentation that held the sector back. Instead of disconnected systems and siloed support, we created one connected solution for audience engagement, combining powerful technology with the expertise you need to use it effectively.

  • One connected team

    Spektrix feels and functions as a single system, where every aspect of your work is supported by a team that understands your organisation. No silos. No workarounds. It just works.

  • A complete picture of your audience

    Every interaction contributes to a rich picture of audience engagement that reflects the relationship between your organisation and audiences – helping your team make better decisions and build stronger connections over time.

  • A model aligned with your success

    Our business model removes barriers instead of adding them, with support, onboarding, updates, and expertise included from day one.

  • Flexible where it matters

    Extend Spektrix through trusted integrations and partners, with a team of in-house experts to help you find the best connected solutions for your needs.

  • Built to evolve with you

    We’re deeply invested in the sector and focused on helping organisations build sustainable success over time – through stronger infrastructure, continuous improvement, and long-term partnership.

Our mission and vision

Building connections with you and your audiences

Our vision is of a resilient, connected industry engaging audiences and communities with arts, culture, & in-person experiences. That ambition shapes how we build, support, and evolve Spektrix – helping you work with greater confidence, clarity, and flexibility over time.
  • Connected Solution Remove Barriers

    Removing barriers to success

    We actively remove structural barriers that prevent teams from making full use of their technology, ensuring you can maximise value and build revenue from day one.
    Our business model
  • Connected Solution Connected Audience Insight

    Connected audience insight

    Bring ticketing, fundraising, marketing, and customer insight together in one CRM built around long-term audience relationships.
    Connected insights
  • Connected Solution Flexibility Build Revised

    Flexibility to build

    Build around the priorities that matter most to your organisation. Integrations and partner solutions surround a stable foundation, helping you strengthen your operation.
    Integrations and partners
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“One of the benefits that Spektrix has brought to the Barbican is the ability to work better together across different teams. Our previous ways of working were quite siloed. Every department had its own domain, and it was difficult for other departments to understand how we worked and what we needed from them.

We have seen a massive improvement in breaking down those operational silos. Information is better dispersed throughout the organisation, and we can all work together more effectively.”

Barbican Centre

Nicola Watkinson
Ticket Sales Team Leader

One connected platform

  • Implementation and go live at no extra cost

    We’ll help your team go live with confidence, with no upfront software costs or surprise onboarding fees.

  • Continuous improvement without disruption

    No more onerous upgrades. Daily releases mean you’ll always have the latest version at your fingertips, without disruption.

  • One shared source of truth

    Every datapoint in one shared CRM – the basis for powerful insights, deep engagement, and more effective teams.

  • Reliable connections

    It’s our job to keep you connected – from core links between our CRM, email, payments, and web tools, to external API feeds that support your integrations.

  • Real-time data

    Our connections are instant and intuitive, helping you drive automated workflows and dynamic personalisation to curate every experience.

  • One support team for every query

    One expert team supports every aspect of your technology, so we can guide you to the best solution and help you put it into practice.

Guidance and Resources

Learn how a connected platform for audience engagement can help your organisation work with greater confidence

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