Your Organisation

Film and Cinema

Grow repeat attendance, increase membership, and make more of every visit. Spektrix is a connected cinema ticketing system for independent cinemas and film programmes, bringing together ticketing, CRM, marketing, fundraising, and more to help you understand your audience and build stronger relationships.
Trusted by independent cinemas, film festivals, and arts centres worldwide
A Laptop Open To The Tyneside Cinema Website Home Page

Tyneside Cinema

Relevant communications without extra workload

Tyneside Cinema in Newcastle is a leading independent cinema, screening the best new releases across four screens.

The cinema previously maintained four different pre-visit email templates containing detailed information for its four screens. It now uses just one template, designed to automatically display the correct information according to the customer’s booking. The branding and structure remain consistent, while directions and venue details change automatically for each screen.

Build stronger relationships with every visit

Your cinema ticketing system should do more than process transactions. Connect every interaction across your independent cinema or arts centre to understand your audience, grow loyalty, increase revenue, and create experiences that keep people coming back.
  • Effortless booking

    Help customers discover films, find the right showtime, and book quickly with accessible, mobile-first purchase pathways.

  • Build reattendance

    Give frequent attenders more reasons to return, strengthening loyalty and building more valuable relationships over time.

  • Increase value from every visit

    Grow revenue with targeted asks and upsells, from pre-orders for refreshments to donations, loyalty programmes, and VIP packages.

  • Understand your audience

    Connect ticketing, membership, marketing, and spend to build a richer picture of every customer and make more informed decisions.

Everything you need to run your cinema

Bring together ticketing, memberships, marketing, food and beverage sales, and more. Spektrix helps independent cinemas manage complex day-to-day operations while building a richer understanding of every customer and stronger relationships over time.

Screen and showtime management

Keep a busy film programme running smoothly across multiple screens, seating plans, and showtimes. Manage operational complexity, reduce repetitive admin, and respond more easily as plans and demand change.

  • Create and manage multiple screens and irregular showtimes.
  • Run clash checker reports and integrate venue management software.
  • Bulk create and update showtimes to reduce repetitive setup.
  • Move films between screens and spaces as demand changes.
  • Identify scheduling conflicts across screens.
  • Manage reserved seating and general admission.
  • Support scheduling across differing seating plans.
  • Integrate venue operations software for enhanced resource scheduling.
Home Manchester Theatre Auditorium Red Seating Photo Credit Michael Kirkham

Fast, flexible booking journeys

Make it easy for customers to find the right film, choose their seats, and complete their booking. Create smooth online journeys designed to handle a busy programme, and boost secondary spend before audiences arrive.

  • Improve event search with flexible listings, filters, and custom data.
  • Offer select-your-own-seat and/or general admission booking.
  • Create fast, accessible, mobile-first online checkout journeys.
  • Integrate ticket kiosks to reduce queues on arrival.
  • Upsell refreshments and add ons with one click.
  • Support memberships, multibuys, and packages.
Cabot Theatre Ticket Close Up Photo Credit Haynes

Memberships and loyalty

Turn regular visits into lasting relationships by offering a range of membership programmes and loyalty models. Reward loyalty with automated benefits on ticket sales and refreshments, target potential members with personalised messaging, and grow loyalty to your cinema experience.

  • Create individual and joint membership options.
  • Automatically apply eligible member benefits and ticket discounts.
  • Offer flexible packages and film festival passes.
  • Issue digital membership cards to recognise members onsite.
  • Extend member benefits across food, beverage, and retail.
  • Connect loyalty programmes across your arts centre programme.
Sheffield Theatres Audiences Lyceum

One connected customer view

Whether you’re running an independent cinema or a film programme within a larger arts centre, Spektrix helps you connect activity across every audience interaction. Build understanding of your audience and create more personalised experiences with a complete picture of ticket sales, donations, loyalty, front of house spend, and more.

  • Write every online and in-person interaction back to your central customer record.
  • Integrated technology layers in data from wifi signups, ticket kiosks, and more.
  • Recognise and reward members across every purchase.
  • Segment audiences with intuitive tools based on attendance, loyalty, and overall spend.
  • Send more relevant, targeted communications built around audience insights.
Home Manchester Cinema Wayfinding Signage Photo Credit Michael Kirkham

Learn how Spektrix can support your cinema or film programme