Spektrix People

Join our team
Members of the Spektrix team together at a team outing
Spektrix people are deeply invested in our users’ success, dedicated to achieving great outcomes today and in the longer term

Together, we’re constantly learning and improving our approach, our platform, and the solutions and support we offer the cultural sector.

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SENIOR LEADERSHIP

Michael Nabarro

Michael Nabarro

CEO & Co-Founder
he/him

Michael is the CEO and one of two co-founders of Spektrix back in 2007. Michael leads on strategy, and on ensuring alignment across the business on the direction we’re heading in, as well as having a key focus on our company culture and ensuring this evolves positively as we grow. Michael is passionate about the ability for highly usable software to empower and excite its users.

A headshot of Alice Young, a woman smiling into the camera

Alice Young

Managing Director, UK & Ireland
she/her

Alice's background is in the arts and people/change leadership. In her role at Spektrix, Alice oversees the client teams in the UK & Ireland, ensuring the work we do with and for our clients is as effective as possible throughout from the minute they join the Spektrix community. She also oversees our strategy for client training, events and community globally.

Jason Efstathiou

Jason Efstathiou

Director of Software Engineering
he/him

An experienced engineering leader, Jason has worked in a wide range of high-growth companies to build agile product teams and scale cloud-based SaaS, Machine Learning and AI. He takes great pleasure in seeing customers’ reactions when they use software that is going to make a real difference to them.

A headshot of Mike Geller, a white man with dark, salt and pepper, straight hair and a faint dark beard, wearing a black sweater over a blue collared shirt and smiling into the camera.

Mike Geller

President, US & Canada
he/him

Mike’s background is in business and technology, having spent most of his career at Oracle corporation. In his role at Spektrix, Mike oversees client success in the US and Canada, as well as growth for Spektrix, both in bringing on new clients and also new ecosystem partners.

A headshot of Richard Bates, a fair haired white man with glasses

Richard Bates

Director of Product
he/him

Richard works with clients, prospects, partners and internal teams, leading on how we evolve and add to our Product to meet the shifting technology landscape and changing needs of arts organisations. He's worked with us since 2012, and before that worked in a theatre where he was one of the first users of Spektrix.

Zack Moore, a Black man, wearing a suit and tie and smiling into the camera.

Zack Moore

Vice President of People
he/him

Zack's focused on breeding a culture of inclusion and belonging at Spektrix, allowing team members the space to be productive and engaged contributors to our shared success. Inspired daily by the amount of care and passion the team has for everything they do, the positive attitudes of his colleagues give him energy to conquer the challenges we face at Spektrix and in society.

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SPEKTRIX TEAM

Get to know our teams and offices.
We're still adding to this section - check back to meet our full team soon.

a person with short hair, glasses and wrapped in a green scarf stands below a tree, looking to the side

Aenne Lotze

Marketing & Communications Specialist, Social and Analytics

Marketing & Communications, Partnerships

London

Aenne Lotze

Aenne translates complex information for clients and partners into widely accessible resources and supports the Marketing and Partner Ecosystem teams with analytical insight. Having worked in the arts, Aenne enjoys giving something back to arts organisations and support their success.

Aggelos Kanarelis

Aggelos Kanarelis

Infrastructure Engineer

Engineering

London

Aggelos Kanarelis

Aggelos ensures teams across the business have the tools and services they need by maintaining and improving corporate infrastructure and keeping security at the forefront of everything we do. The culture, the vision for the corporate infrastructure, opportunities to grow and the diversity of the team all attracted Aggelos to Spektrix.

A photo of AJ smiling. He has a very short shaved brown hair, glasses and a ginger beard.

Andrew 'AJ' Jones

Principal Engineer

Engineering

Manchester

Andrew 'AJ' Jones

he/him

AJ maintains the technical vision to ensure our SaaS platform continues to meet clients’ needs and maintains Extreme Programming (XP) practices like Test Driven Development, Pair Programming and Continuous Delivery.
He was attracted to Spektrix due to its engineering culture and focus on working towards a more accessible arts industry.

Alessandro Signoretti, wearing sunglasses, stands on a bridge in Venice

Alessandro Signoretti

Senior Software Engineer

Engineering

London

Alessandro Signoretti

he/him

Alessandro collaborates in building software and infrastructure in the Cloud that support the work of the other engineering teams. He always seeks opportunities for mentoring and knowledge sharing across engineering. He really enjoys the learning and knowledge sharing culture at Spektrix and the strong commitment in constantly improving the way we work and collaborate.

Alice Newton, a white woman with straight brown hair, is smiling. The image includes a Mental Health First Aider badge.

Alice Newton

Head of Support, Training and Consultancy (UK/IE)

Support, Relationships & Client Success

London

Alice Newton

she/her

Alice works with team members, clients and partners to make sure our UK and Irish clients have everything they need to make the most of their Spektrix. Being part of an organisation that helps hundreds of diverse arts and entertainment organisations thrive means Alice gets to do what she loves for a living.

Alicia Moeller standing in front of a flower garden, smiling at the camera

Alicia Moeller

Support Team Manager

Support, Relationships & Client Success

New York

Alicia Moeller

she/her

Alicia leads a team of Support Specialists, helping individuals achieve professional goals. She identifies opportunities for group upskilling of the Spektrix software, and develops new workflow processes to promote efficient department growth. She’s motivated by the community-driven work culture at Spektrix.

A headshot of Allegra Markson, a woman with shoulder length blonde hair, smiling into the camera.

Allegra Markson

Head of Business Development

Business Development

London

Allegra Markson

Allegra maximises the positive impact of Spektrix by growing our community and ensuring we partner with organisations where our technology and service are the perfect fit to help them reach their business goals. She's inspired by the ambition, resilience and passion for the arts that is present across the team and our entire community.

Allie Wheeland a white woman with short blonde hair and grey eyes wearing a bright orange scarf and looking to the side of the camera

Allison Wheeland

Marketing & Communications Specialist, Design & Visual Identity

Marketing & Communications

New York

Allison Wheeland

she/her

Allison supports the marketing team by creating high-quality and sophisticated visual materials, helping to tell the story of Spektrix to prospects and existing users alike. This work spans across many platforms and media, including video, web graphics, print collateral, and more. She loves how working at Spektrix has allowed her to explore her areas of interest and grow her skillset so that she can help to support her team better each day.

A selfie of Amy Brown, a white woman in with long light brown hair, looking windswept smiling into the camera on a hillside during a hike.

Amy Brown

Project Manager

Implementation

London

Amy Brown

she/her

As implementation project manager Amy helps get new clients set up and using Spektrix in the best way possible for their organisation. She’s inspired by the inclusive and supportive company culture, and by the opportunity to help organisations across the arts & cultural sector use technology and data to thrive.

Amy OConnor, a white woman with glasses and dark brown hair, looking delightfully surprised and clutching a Spektrix Bake-Off finalist spoon that she just won.

Amy O'Connor

Office Manager (UK)

Finance, Office Management & Administration

London

Amy O'Connor

she/her

Amy looks after the UK offices, creating safe, welcoming and comfortable environments. She always finds new ways to improve the employee experience and our environmental and social impact. She likes that Spektrix cares about its people, always willing to listen and learn to be the best it can be.

Amy Wilkes, with long dark hair, wearing a black sleeveless top, smiles into the camera

Amy Wilkes

Project Manager

Implementation

Manchester

Amy Wilkes

Amy supports clients through their Implementation stage at Spektrix to get them up and running on their new systems whilst making the process as smooth as possible. To her, the biggest quality of Spektrix is our team of inclusive, supportive and passionate people, which makes all the difference to her day.

A headshot of Anne Harvey, a white woman with very short brown hair, wearing a green shirt.

Anne Harvey

Global Program Manager

Partnerships, Support, Relationships & Client Success

London

Anne Harvey

she/her

Anne oversees a program of strategic step-change projects in the business that are designed to maximise the impact Spektrix can have on the industry, and leads on program delivery in the Ecosystem Team. She loves solving complex problems, and working for a business that's serious about affecting positive change in the world.

Annie Loake, a woman with short dark hair, hold a fluffy black and white cat in a garden while smiling at the camera

Annie Loake

Support Lead

Support, Relationships & Client Success

New York

Annie Loake

she/her

Annie has always loved theatre, whether onstage as a child or working as a box office manager. She’s inspired by our amazing clients and the wider industry to upskill and build confidence in the North America support team, as well as working across the business on global alignment and knowledge sharing.

Apoorva Singh

Apoorva Singh

Support Analyst

Support, Relationships & Client Success

London

Apoorva Singh

she/her

Apoorva provides clients with support, advice and bespoke troubleshooting. She collaborates with team members to work towards shared team and client success in the arts and technological sector, and the integration of digital to promote arts and cultural growth.

Aura Silva, a woman with long dark brown hair wearing a striped blazer

Aura Silva

Helpdesk Engineer

Engineering

London

Aura Silva

she/her

Aura works to give support to all the users who need access to the company's computer systems. This includes new software or hardware, repairing hardware that has become faulty, training employees in the use of new software, and troubleshooting problems with the system or with an individual's computer. She enjoys the friendly way in which everyone at Spektrix offers to help one another and the ability to learn and grow with the Engineering team.

A headshot of Ben Park, a white man with dark hair and a beard, smiling into the camera

Ben Park

Global Head of Marketing and Communications

Marketing & Communications

London

Ben Park

he/him

Ben works with the whole Marketing and Communications team to ensure we're telling the story of everything that Spektrix does to the outside world. Having been at Spektrix since the early days, seeing our business grow whilst continuing to do a great job supporting our users makes him want to keep coming back every day.

Captain Ben Snell

Ben Snell

Senior Project Manager

Implementation

London

Ben Snell

he/him

Ben works with our new clients to get them live with Spektrix, transforming processes and influencing change that sets them up for future success. He is really passionate about the arts sector and loves having the opportunity to help our clients grow through great technology.

Bethany Nothstein, a white woman with blonde hair and glasses wearing a black shirt and leopard print jacket smiling at the camera.

Bethany Nothstein

Sector Strategy & Community Manager

Support, Relationships & Client Success, Partnerships, Events & Community

New York

Bethany Nothstein

she/her

Bethany facilitates connections with clients and the industry. She’s inspired by the teamwork and collective focus on continued improvement that she experiences at Spektrix.

Billy Fluck, a man in his twenties, smiling and holding a golf club at a driving range.

Billy Fluck

Global Program Consultant

Partnerships, Support, Relationships & Client Success

Billy Fluck

he/him

Billy helps to deliver strategic projects that improve the impact Spektrix has on organisations we work with, and ensures new partners have everything they need. Billy enjoys working for a B Corp, valueing the commitment to bettering the social and environmental impact as an exciting step change in corporate working.

Brett Mills likes the great outdoors.

Brett Mills

Client Training Manager

Support, Relationships & Client Success

London

Brett Mills

he/him

Client training is at the heart of Spektrix and it’s extremely rewarding to Brett to see users’ confidence levels and use of the system increase. He’s impressed by the positive and can-do attitude of the entire Spektrix team and the positive, progressive culture.

Brooke Gallagher, a blonde, white woman with blue eyes wears a sleeveless black top and large hoop earrings and slightly smiling into the camera

Brooke Gallagher

Head of Community & Events

Events & Community, Support, Relationships & Client Success

London

Brooke Gallagher

she/her

We strive to bring high quality, impactful ideas and learnings as well as opportunities to connect with others through our in person and online activities. The arts, ideas sharing and purposefully caring about people are all important to Brooke; she’s lucky to see these in action across the Spektrix Community every day.

Bryony is a white woman with curly hair, pictured with her dog Rita

Bryony Bell

Senior Marketing & Communications Manager

Marketing & Communications, Events & Community

Manchester

Bryony Bell

she/her

Bryony’s work helps the organisations we work with, our partners and the wider sector to recognise the benefits of technology, best practice and industry insight. She’s delighted to be part of a company that shares her belief in the value of cultural experiences for a wide range of audiences.

A photo of a white woman in her twenties, with curly brown hair and blue eyes, wearing a red sweater and cream overalls, standing inside of an apartment with white walls.

Caitlin Hudecheck

Project Manager

Implementation

New York

Caitlin Hudecheck

she/her

Caitlin is the first point of contact for many client questions, growing strong relationships that allow each of us to grow and learn together. Working with so many different clients gives her a unique look on the arts world, and her role allows her to be a part of their success stories.

A headshot of Charlie Whitworth, a man with short dark hair and a freckly face, wearing a white shirt.

Charlie Whitworth

Client Operations Manager (Projects)

Support, Relationships & Client Success, Events & Community, Implementation

London

Charlie Whitworth

he/him

Charlie introduces systems and processes across the company to make everything as effective as possible, to offer the best possible client service. He has worked for Spektrix for over a decade, inspired to make Spektrix work well as a company and system to help our clients and the arts thrive.

Chris Taylor, a white man in shorts and a rain coat, poses for a photo when standing on a rock ledge in the Peak District on a grey day.

Chris Taylor

Senior Project Manager

Implementation

London

Chris Taylor

he/him

Chris sets our newest clients up in the best way and ensures they can use all the tools in Spektrix to help them reach their strategic goals. He enjoys the chance to work with and influence a range of arts and cultural organisations.

Ciara Flannery, a woman with straight, dark brown hair, wearing a pink and black dress, sat on a red bench smiling at the photographer

Ciara Flannery

Chief of Staff

Finance, Office Management & Administration, Leadership

London

Ciara Flannery

Ciara works closely with Michael Nabarro and the senior team on the execution of our strategic goals, and with the business support teams to make sure that everyone at Spektrix is set up for success. Ciara is continually inspired by how much everyone at Spektrix truly lives by our values.

Clarissa Arocena, a person wearing a yellow shirt, sitting in a chair, and smiling brightly at the camera.

Clarissa Arocena

Operations Lead, North America

Support, Relationships & Client Success, Business Development, Implementation

New York

Clarissa Arocena

she/her

Clarissa helps team members collaborate better with one another by establishing processes, producing documentation, or creating a common ground by cultivating a shared love of a certain Philadelphia sports mascot named Gritty. She was drawn to Spektrix by the caring, easygoing, arts- and culture-loving nature of the people who work here.

Conor Marum, a white man in his 20s, is enjoying a rare sunny day in Manchester, with sunglasses on, as well as a big grin!

Conor Marum

Client Services Coordinator

Support, Relationships & Client Success, Finance, Office Management & Administration

Manchester

Conor Marum

he/him

Conor works across the support team to deliver an outstanding client journey and enable his colleagues to focus on the parts of their job that they excel at. He loves working somewhere that values shared success and that enables arts organisations to grow revenue and build relationships with audiences.

Dani Gambier, a white woman with blonde hair and glasses, stands with a hand on hip, with a backdrop of a lake and mountains in the Alps.

Daniella Gambier

Client Support Manager

Support, Relationships & Client Success

London

Daniella Gambier

she/her

Dani helps the team to deliver the best support possible and stay on top of everything by developing internal resources and processes to help the team work efficiently. Dani is inspired every day by her colleagues' enthusiasm for supporting our clients. She loves that every day at Spektrix keeps her on her toes.

A selfie of Darko with a toothy smile, wearing a grey winter coat, grey thick scarf and a black Lakers beanie with a bit of brown  fringe sticking out. He is standing on a Scottish, sandy beach on a grey day with foamy waves heading for shore.

Darko

Support Analyst

Support, Relationships & Client Success

London

Darko

he/him

With a background in the arts and a desire to make a positive difference, Darko is happy to provide friendly and helpful support to our community of clients, and to build great working relationships as part of a supportive, forward thinking team in a company that puts personal development at the forefront.

Dave McNamara

Dave McNamara

Support Analyst

Support, Relationships & Client Success

Manchester

Dave McNamara

he/him

Dave enables our clients to get the very best from Spektrix, making their working lives easier and as stress-free as possible. He loves how diverse the Spektrix team is, how everyone is encouraged to be their authentic selves, and enjoys working for a company that cares so deeply about its team.

Davi Garms smiling at Ibirapuera Park in Sao Paulo, Brazil

Davi Forte Garms

Software Engineer

Engineering

London

Davi Garms

he/him

Davi works in the Client Impact Team, supporting clients, fixing bugs and improving the application to meet users' and business needs. He loves the people-oriented culture, the fun, the collaborative environment and the commitment to continuous improvement at Spektrix.

David Marshalsea, an man in his forties with shaved hair & stubble , stands in front of the sea at Porlock Wier.

David Marshalsea

Support & Training Consultant

Support, Relationships & Client Success

Manchester

David Marshalsea

he/him

David helps to deliver support and training for our clients and works closely with them on strategic projects, particularly on reporting. David loves working for a company that uses great technology to deliver powerful solutions for great organisations.

Davina Waterton, on holiday holding an ice cream.

Davina Waterton

Engineering Manager

Engineering

London

Davina Waterton

Davina helps engineering team members reach their full potential, providing opportunities to learn and grow in a supportive team environment and hiring new talent to deliver a quality product. The company culture and its focus on people, community and technology is important to Davina.

a headshot of Dean, a man with short light brown hair, wearing a suit jacket over a white shirt, smiling into the camera

Dean Tierney

Support & Training Consultant

Support, Relationships & Client Success

New York

Dean Tierney

he/him

Dean helps answer any questions Spektrix clients may have about their system, and is passionate about helping arts organizations deliver incredible experiences to their audience. By drawing on the robust support network at Spektrix, Support Specialists like Dean make it possible for Clients to get the most out of Spektrix.

Ellen Davnall

Ellen Davnall

Software Engineer

Engineering

London

Ellen Davnall

she/her

The client impact team fixes bugs and develops small features to continually improve clients' day-to-day experience of Spektrix. Ellen’s inspired by the innovation and passion of our users, the camaraderie of the Spektrix team, and the commitment to learning and development that allowed her to retrain as a software engineer.

A headshot of Emily Mangnall, a woman with dark hair, wearing black leather jacket and smiling into the camera.

Emily Mangnall

People & Talent Manager

People

Manchester

Emily Mangnall

she/her

Emily works to ensure our team receives the training and development they need to be successful in their role and career, fostering an inclusive working environment and supporting the wellbeing of team members. The passion and energy team members display when working towards the Spektrix mission inspires Emily daily.

Fraser Bryant

Fraser Bryant

Tech Lead Engineer

Engineering

London

Fraser Bryant

Fraser is an expert on how the inner workings of the Spektrix platform tick, and his talented team of engineers helps design the core which drives much of our functionality and scalability. He is particularly attracted to solving the more difficult challenging problems, but also tea and fiction.

Georgie Pepper, a woman with brown curly hair, sitting on a bench in a park and smiling to the camera

Georgie Pepper

Product Owner

Engineering

London

Georgie Pepper

she/her

Georgie collaborates with our users and internal teams to identify the highest priority changes and improvements to the Spektrix platform, working with our engineers on delivering this work. She loves being able to spend every day working in a supportive and collaborative environment, serving a sector she values and believes in.

A head shot of Hakeem Buge smiling and giving a thumbs up in a selfie.

Hakeem A. Buge

Client Operations Manager

Support, Relationships & Client Success

London

Hakeem A. Buge

he/him

From new clients going live to the most experienced and sophisticated users, Hakeem is continuously looking for ways to make our clients’ journeys seamless, ensuring that our team has the knowledge and information they need. He enjoys the opportunity to solve problems and to see the impact of changes in the operations of clients.

Hannah Wisdish, a woman with brown wavy hair, wearing a woolly hat and smiling, stands in front of a lake with hills in the background.

Hannah Wisdish

Project Manager

Implementation

New York

Hannah Wisdish

she/her

Hannah helps clients in North America get up and running with using Spektrix, aiming to help them improve their operations internally and for the benefit of their patrons. She finds it rewarding working for a company with such a clear mission that is so relevant to her own role at Spektrix.

Harry Brett-Jones, a middle-aged white man is wearing a T-shirt and helming a yacht on a summers day. He is looking away from the camera towards the front of the boat. There is blue sky, sea and some land in the background.

Harry Brett-Jones

Global Lead, User Resources

Support, Relationships & Client Success, Events & Community, Implementation

London

Harry Brett-Jones

he/him

Harry works on enhancing our client experience and improving the online resources available to Spektrix users. He loves working with a group of people who are committed to their work, enjoy what they do, value and encourage ideas and offer support freely.

Holden Meier, a person with short brown hair and a blue shirt, sits in front of a wall of Playbills giving side-eye to a cat sitting on his shoulders.

Holden Meier

Business Development Specialist

Business Development

New York

Holden Meier

he/him

Holden is responsible for building relationships with prospective clients. He also can be found helping on complex proposals, vendor evaluations and partner outreach. Spektrix allows Holden to work at an organization that authentically cares about its staff, client community, and the arts industry he loves, all from an office in walking distance from Broadway!

A headshot of Huzeifa Hussein.  A man with black hair, wearing a wear a traditionally indian kurta and smiling, whilst looking into camera

Huzeifa (Huz) Hussein

Support Analyst

Support, Relationships & Client Success

Manchester

Huzeifa (Huz) Hussein

he/him

In his role Huz supports clients to make the right decides whilst using Spektrix, and to be successful in meeting their organisations’ and customers’ needs.

James Barker, a hairy guy on a bench

James Barker

Senior Software Engineer

Engineering

London

James Barker

he/him

James work in the client impact team to fix urgent issues and make improvements that benefit both users and other developers. Spektrix is a people focussed business and puts a lot of effort into creating a fantastic working environment. We make software that really works for our clients.

James Bush, a man in his late 30s wearing his 5-a-side football kit sits beside a river

James Bush

Senior Business Development Manager

Business Development

London

James Bush

he/him

James studies a prospective client's business model and suggests how we might work together to strengthen their resilience and promote growth. A long-time client and advocate of Spektrix, James enjoys equipping arts management teams with the tools they need to realise their audience engagement strategies.

A black and white headshot of James Sedman, a man in his 20s with short, dark hair and short facial hair, wearing a white shirt and glasses and smiling into the camera

James Sedman

Software Engineer

Engineering

Manchester

James Sedman

he/him

James works in the Client Impact team, continually improving Spektrix software to improve user experience by eliminating bugs, adding features, and increasing system speed. He was drawn to Spektrix as a company that cares about and supports both its users and its employees.

James is stood outside on a field, trying to keep his small dog under control on her lead. He is wearing a white t-shirt so it must have been warm when the photo was taken!

James Wood

Client Support Manager

Support, Relationships & Client Success

Manchester

James Wood

he/him

James helps the team deliver the best and most efficient day to day support possible, ensuring we’re in the best position to help the organisations we work with. At Spektrix he can deliver great customer service through really strong relationships, and serve a sector that supports so many others in turn.

Jamie Wright, a young white man with short brown hair, sits smiling next to the River Thames.

Jamie Wright

Senior Product Owner

Engineering

London

Jamie Wright

he/him

As a member of the Product team, Jamie identifies and delivers on improvements to the Spektrix platform. He enjoys collaborating both with users and colleagues to identify and implement the best opportunities. A long-standing theatre fan, Jamie loves combining his fondness for the arts with problem solving and analytical thinking.

Jen a white woman in her fourties in the lake district

Jen Farrant

Business Intelligence Manager

Finance, Office Management & Administration

London

Jen Farrant

she/her

Jen leads the Business Intelligence team to help team members understand, ask questions, solve problems and make decisions with their data. Jen loves that Spektrix is a BCorp, and the fact that it aims to be a Force For Good, For All.

A headshot of Jessica in an outdoor setting, wearing an elaborate pearl collar necklace.

Jessica Abejar

Support & Training Consultant

Support, Relationships & Client Success

New York

Jessica Abejar

she/her

Jessica works collaboratively with the Client Success team to provide organizations with the support they need to thrive, and as one of the North American trainers leads multi-client training. Jessica loves that Spektrix taps into all her interests and experiences - from business to the arts to tech - and enjoys being part of a team that supports each other.

Jo Blackett with Scout the sausage dog

Jo Blackett

Support & Training Consultant

Support, Relationships & Client Success

Manchester

Jo Blackett

she/her

Jo was a Spektrix user for over seven years before joining the team, and has always been impressed by the system and its contribution to customer and venue experience. She’s always had outstanding service from Spektrix and is pleased to be part of the team that delivers that same quality to other users.

A headshot of Jordan Kennedy enjoying a sunny winter day at the park in a cap and pink jumper.

Jordan Kennedy

People & Talent Generalist

People

New York

Jordan Kennedy

she/her

Jordan supports the North American team on day-to-day People-related matters while collaborating on global initiatives such as inclusive recruitment, inter-department collaboration, and cultivating a hybrid work culture. Jordan is drawn to nurturing environments that enable creatively-driven employees to do their best and most authentic work.

Josh Whelan with his muddy dog Ko-Ko on a mountain walk

Josh Whelan

Senior Data Specialist

Support, Relationships & Client Success, Partnerships

Manchester

Josh Whelan

Josh helps clients, partners and team members to make the most out of the data available in the Spektrix system. He is inspired by working with, in his own words, “a bunch of brilliant, arty data nerds.”

A headshot of Karen Elizondo, a woman with long straight brown hair, purple leaf-shaped earrings, and pink lipstick smiling into the camera.

Karen Elizondo

Senior Account Executive

Business Development

New York

Karen Elizondo

she/her

Karen works with organizations all around North America to show how Spektrix could help them to support their mission of bringing amazing art and entertainment to their communities. She's inspired by the continuous improvement mindset that the Spektrix team implements every day to better its technology and foster growth in its people.

Karrim McMillan

Karrim McMillan

Account Executive

Business Development

New York

Karrim McMillan

he/him

Karrim gets to connect with awesome people at arts organizations across North America to find potential clients that are the perfect fit for Spektrix. He’s inspired by the genuinely caring, and passionate culture at Spektrix and the talented arts community he gets to serve.

A headshot of Katarina, a woman with blonde hair, wearing a black t-shirt and smiling into the camera

Katarina Vucic

Support Analyst

Support, Relationships & Client Success

London

Katarina Vucic

she/her

Through support via email and phone calls, Katarina ensures that clients use Spektrix in the best way possible! Support can range from setting up offers and events, to troubleshooting hardware and creating seating plans. With a passion for the arts, she believes the right technology can make the arts even more accessible to a wide range of audiences, which is why she enjoys working for Spektrix.

Kate Herzlin, a woman with red curly hair, wearing a dark blue shirt and smiling against a landscape of trees.

Kate Herzlin

Project Manager

Implementation

New York

Kate Herzlin

she/her

Kate works with new clients on their implementation journey, laying a sustainable foundation for their growth for years to come. Kate loves the 360 degree view of audience behavior in Spektrix, enabling clients to expand their audiences thoughtfully and intentionally. Because as far as Kate can tell, no one pursues the arts to move spreadsheets between databases all day!

Kyla Tacopina, a woman with straight brown hair, wearing a purple top

Kyla Tacopina

Support Coordinator

Support, Relationships & Client Success

New York

Kyla Tacopina

she/her

Kyla is the safety net for support – making sure nothing is missed and the team has what it needs to succeed. Using Spektrix in a previous role she felt supported and cared for every step of the way, and when it came time to transition, Spektrix was the first place she looked.

Kyle Tarbuck

Kyle Tarbuck

Support & Training Consultant, Resources Specialist

Support, Relationships & Client Success

Manchester

Kyle Tarbuck

he/him

Kyle helps clients with their day-to-day Spektrix needs, from general troubleshooting to broader projects (and everything in between!). Alongside this, he also develops resources to be used in the Support Centre.

Laishan Chu wearing a white dress, looking directly into the camera

Laishan Chu

Management Accountant

Finance, Office Management & Administration

London

Laishan Chu

she/her

Laishan looks after our day to day finance and answers internal and external financial queries. She likes that Spektrix is actively trying to improve the DEI in the company and within the industry. As a member of the BAME community, she finds it refreshing to see issues are not just forgotten or brought up once a year.

Lauren DeLucia, a woman with light blonde hair, wearing a patterned summer dress, with the palm trees of Miami Beach behind her.

Lauren DeLucia

Senior Reporting Specialist

Support, Relationships & Client Success

New York

Lauren DeLucia

she/her

Through building custom reports and advising clients on how to best extract data out of their system, Lauren helps clients gather insights about their organization and strategize for the future. She is passionate about arts organizations and about work that helps them and their audiences grow.

Lauren OMara

Lauren O'Mara

Senior Software Engineer

Engineering

London

Lauren O'Mara

she/her

As part of the Features team, Lauren focuses on delivering larger features to help make the lives of existing users easier and extend our reach across the Spektrix Community. The combination of arts and tech is what drew her to Spektrix; it’s the perfect mix of both.

Lauren Watson wearing a green dress with pink hair and pink sunglasses is smiling at the camera. Their tattoo is also visible on their right arm.

Lauren Watson

Client Success Line Manager

Support, Relationships & Client Success

New York

Lauren Watson

she/her

Lauren works to facilitate global connections, networking, career development and goal setting across client facing teams. At Spektrix she can indulge her passions without being in theatre directly – she’s always humbled by the fact she can bring her whole self to work and feel supported in doing so.

Laurice Grae-Hauck is a middle-aged white woman  with curly dark hair and glasses, smiling outdoors

Laurice Grae-Hauck

Marketing & Communications Manager

Marketing & Communications, Events & Community

New York

Laurice Grae-Hauck

she/her

Laurice’s background in theatre administration and arts service informs her approach to connection, which she believes is at the heart of marketing and communications. She is passionate about community building, justice work, and fostering belonging, bringing them all to her work with the Spektrix team, partners and clients.

Liv Nilssen, a white woman in her 40s with very short brown and silver hair. In the background a view from Edinburgh Castle showing other visitors, gardens, the street and shops.

Liv Nilssen

Global Sector Strategy Lead

Leadership

London

Liv Nilssen

she/her

Liv aligns the work of Spektrix with the needs of the Spektrix Community, along with the wider arts and culture sector, and keeps client and sector success front and centre of everything we do. Connecting communities with art is her personal passion, and she feels privileged to work with hundreds of inspiring organisations across four countries.

Headshot of Lowri Jones with yellow top and orange dungarees, background is a colourful bookcase.

Lowri Jones

Support & Training Consultant (Learning & Participation Specialist)

Support, Relationships & Client Success

Manchester

Lowri Jones

she/her

Lowri works closely with Learning & Participation teams to improve their knowledge and use of the Spektrix system, developing guidance on best practice. Having predominantly worked within not-for-profit art venues before, Lowri appreciates that Spektrix is fully invested in supporting them in their work with local and wider communities.

Lyndsay Manson, a picture of a non-binary person, Lyndsay Manson, with short, black hair, wearing a white long sleeved shirt and blue pants smiling into the camera.

Lyndsay Manson

Project Implementation Manager

Support, Relationships & Client Success, Implementation

New York

Lyndsay Manson

they/them

Lyndsay helps clients create the best, most sustainable Spektrix systems possible through the Implementation process by ensuring their needs are met when creating their new systems. The company culture and emphasis on a healthy work/life balance has genuinely changed their life!

Mark Beards, a 30-something white man, is pratting about in an amphitheatre, pretending hes in a daft metal band

Mark Beards

Support and Training Consultant

Support, Relationships & Client Success

Manchester

Mark Beards

he/him

Mark trains new clients to use the system to its full potential, and provides support for existing clients who want to get a little more out of the system. He’s hugely passionate about both the arts and tech, so helping people use one to facilitate the other is ideal for Mark.

A headshot of Mark Smith, a man with brown hair and a full beard, wearing a button down shirt and smiling into the camera.

Mark Smith

Implementation Lead (North America)

Implementation

New York

Mark Smith

he/him

Mark ensures that our clients' implementation journeys are successful and that our team and processes are efficient. Mark is passionate about using technology to help advance the performing arts and cares deeply about their people and the missions they serve.

A headshot of Martin Counter, a man in his thirties with long brown hair tied back in a pony tail.  He is wearing a white shirt, standing in front of some window blinds and smiling at the camera

Martin Counter

Implementation Lead

Implementation, Support, Relationships & Client Success

Manchester

Martin Counter

he/him

Martin supports the implementation team to get new clients live with Spektrix, preparing and transforming their existing processes and systems and connecting technical expertise. Martin loves live theatre, he shares Spektrix's passion for the arts and truly believes they are an irreplaceable part of being human.

A mid shot of Matt Akers, a man with shoulder length light brown hear, wearing a black turtle neck and yellow tinted glasses, gazing into the distance with bright blue sky in the background.

Matt Akers

Sector Development Manager

Support, Relationships & Client Success, Events & Community

Manchester

Matt Akers

he/him

Matt produces events to support the needs of clients and the wider sector, drives forward community and organisational initiatives, and champions the continual development of our teams and users. Almost every day at Spektrix he learns something new or finds a fresh and exciting challenge or new way of working.

A photo of Melissa Cox, a woman with short, brown wavy hair, wearing a black hoodie, standing in a park with some trees visible in the background.

Melissa Cox

Support Analyst

Support, Relationships & Client Success

London

Melissa Cox

she/her

Melissa joined Spektrix after five years working in the box office at a user organisation. She’s eager to help other venues get the best out of Spektrix, and loves working in a team with friendly and supportive colleagues.

A headshot of Mike Powell, a white man with dark hair in a dark blue shirt

Mike Powell

Sales Development Manager

Business Development, Partnerships

London

Mike Powell

he/him

It’s important to Mike that Spektrix genuinely cares about the arts and is focused on supporting the whole sector. He was proud when Spektrix became a B Corporation, recognising our work to help people access culture - enriching their lives and promoting positivity and excellence.

Miriam Wright, a woman with bobbed red hair, outside in the sunshine. Smiling with sunglasses and a patterned shirt.

Miriam Wright

Support & Training Consultant: Fundraising Specialist

Support, Relationships & Client Success

Manchester

Miriam Wright

she/her

Miriam splits her time between reactive support for our UK and Ireland clients, and providing consultative fundraising support to help fundraising teams get the most out of their Spektrix systems. She’s inspired by the culture of collaboration, both between team members and clients. 

A headshot of Molli Duckworth, woman in her thirties with brown hair, wearing a black blazer.

Molli Duckworth

Fundraising Specialist

Support, Relationships & Client Success

New York

Molli Duckworth

she/her

Molli works with clients to help them best utilize Spektrix to identify, engage and steward their donor base. She is interested in the changing landscape and present challenges of nonprofit fundraising, and loves to be a part of a team contributing to arts organizations benefiting from philanthropy.

Neil Laurence

Neil Laurence

Senior Azure DevOps Engineer

Engineering

London

Neil Laurence

he/him

Neil’s role combines robust scalable infrastructure with seamless application delivery. He enjoys working at Spektrix as there is a rare ethos providing a great team spirit and a sense of care and responsibility for all its clients and associates.

A headshot of Nickasey Freeman, a smiling black women in her early twenties with curly shoulder length black hair wearing a frilly, mustard yellow, tank top.

Nickasey Freeman

Support & Training Consultant

Support, Relationships & Client Success

New York

Nickasey Freeman

she/her

Each day, clients trust Nickasey to help navigate the ins and outs of their Spektrix systems, working together to find solutions and making Nickasey a member of their extended team. She’s inspired by a collaborative work environment that creates room for curiosity and endless opportunities for growth.

Nicola Grant

Nicola Grant

Project Manager

Implementation

Manchester

Nicola Grant

she/her

Nicola guides new clients as they make the move to Spektrix to become confident users from the get-go, and helps a wide variety of arts and cultural organisations in the vital work they do within their communities. She likes the wonderful people within the Spektrix team, and how supportive and encouraging we are of each other.

Niki, a caucasian woman in her 30s, with her head in her hand, looking directly at the counter.

Niki Bierton

Support Analyst

Support, Relationships & Client Success

Manchester

Niki Bierton

she/they

Niki strives to ensure the best solutions are provided for our clients’ present and future problems. If the client is happy, we can increase successes in the Spektrix community! The openness to new ways of working, providing the best service to clients, and the team make Niki proud to work for Spektrix.

A headshot of Nina Primeraki, wearing a purple fluffy jumper, and smiling into the camera.

Nina Primeraki

Client Integrations Lead

Support, Relationships & Client Success, Implementation, Partnerships

London

Nina Primeraki

she/her

Nina enables Spektrix clients and partner web developers to make the most out of the Spektrix system tools and resources for a seamless customer experience on our clients’ websites. Nina started her Spektrix journey as a client and joined the team to combine her passion for tech, websites and the arts sector.

Oliver a man in a black turtle neck leans against a building with crossed arms.

Oliver Anyanwu

Partner Developer Advocate

Partnerships

Manchester

Oliver Anyanwu

he/him

Oliver is the primary technical point of contact for developers building websites and Partner Products on top of our own Platform, supporting them in their integration process and maximising the value for the Partner, Spektrix and our clients from their integration. His technical skills and mindset in computer software development and owning relations with partner developers impact the success of the Spektrix Community by encouraging collaboration and a healthy line of communication. 

Ollie Freeman, a man in his twenties with a beard, sitting outside wearing a grey coat, and smiling into the camera.

Ollie Freeman

Support and Training Consultant

Support, Relationships & Client Success

London

Ollie Freeman

he/him

Through support, consultancy and training, Ollie empowers organisations to use the toolset provided by the Spektrix platform and its integrations, and works with our engineering and product teams to deliver value for the organisations and partners we work with. Ollie enjoys working collaboratively with a purpose driven team of creative problem solvers.

A headshot of Paul McGuinness, a man with dark hair and a beard, wearing a green jacket.

Paul McGuinness

Head of Client Relations, UK & Ireland

Support, Relationships & Client Success

London

Paul McGuinness

he/him

Paul's role is to understand our clients' ambitions, priorities and challenges, bringing their voice into everything we do at Spektrix. He loves the opportunity to work with people at amazing cultural organisations across the UK and Ireland and help unlock the potential of our partnerships.

A headshot of Rachael OBrien, a woman with short dark hair and glasses, with her black fluffy cat draped around her shoulders

Rachael O'Brien

Senior Support Analyst

Support, Relationships & Client Success

Manchester

Rachael O'Brien

she/her

Rachael helps deliver high quality support to our clients, with a particular focus on ongoing skill development of our Support, Training and Consultancy team. She appreciates our fun, collaborative environment that is always striving for the best for its clients and team members.

A headshot of Rachel Thomas, who is wearing a dark green top and looking into the camera.

Rachel Thomas

Seating Plan Designer

Support, Relationships & Client Success

London

Rachel Thomas

she/her

Rachel works with the Support team and directly with clients to create seating plans that give customers the best possible experience when booking tickets.

Raice Bassett, with short hair wearing a green jumper, stands in an outdoor environment

Raice Bassett

Support Analyst

Support, Relationships & Client Success

Manchester

Raice Bassett

Raice helps organisations we work with to keep things running smoothly across a range of areas, starting with setting up offers and ending with hardware setup. Raice likes the work environment at Spektrix, finding that everyone is incredibly helpful and supportive.

Raphaelle Roux, a woman in her thirties with brown hair, sitting at an outside pub table with a black and white staffy on her lap.

Raphaelle Roux

Head of Finance

Finance, Office Management & Administration

London

Raphaelle Roux

she/her

Finance supports everyone to do a great job: colleagues to get things they need purchased or to get advice on value for money; or management teams to make informed strategic decisions. By being as transparent, flexible and available as possible, clients have a direct and easy communication channel for pricing, invoices and payments.

Reb Willis, a Mental Health First Aider

Reb Willis

Agile Delivery Manager

Engineering

London

Reb Willis

she/her

Reb ensures our engineering teams are set up for success to deliver as effectively as possible in high trust, high performing teams. She’s inspired by the company values that are intrinsic to everything we do, how we work and engage with each other and our clients.

A crouching picture of Richard Homewood, a man with brown hair in the local forest.

Richard Homewood

Senior DevOps Engineer

Engineering

London

Richard Homewood

As a DevOps engineer Richard’s work enables developers and other engineers to develop and deploy faster, safer and more securely in the cloud to essentially bring business value quicker to the customer. Richard was drawn to the great engineering culture and and organisation that really does look after and nurture its employees.

A headshot of Richard Nyada, a man wearing glasses and smiling into the camera

Ricky Nyada

Technical Lead

Engineering, Implementation

London

Ricky Nyada

he/him

Ricky oversees the smooth function of all technical tasks within the Client Impact team, resolving dev challenges, assisting with training and recruitment, and implementing the technical vision to improve our SaaS platform. He enjoys the progressive engineering culture and strong commitment to client satisfaction at Spektrix.

Robin Dodds sitting in a cafe on a Greek island looking happy wearing clothes with heavily clashing patterns.

Robin Dodds

Engineering Management Lead

Engineering

London

Robin Dodds

he/him

Robin drives initiatives to ensure our culture is as good as it can be, helping engineers achieve their goals and hiring brilliant new people to help us grow. Working on something that does good for the world is a huge motivator, and a business model that means we succeed only when our clients do is icing on the cake!

Robin Hester

Robin Hester

Senior Application Support Engineer

Engineering

London

Robin Hester

As part of the client impact team Robin works on system stability and deals with bugs and incidents, ensuring the best possible experience for Spektrix users. Spektrix is an exciting leading edge technology company that helps the arts industry grow and deliver.

A headshot of Robin Sheffield, a man with brown hair wearing a denim shirt and glasses, smiling into the camera.

Robin Sheffield

Solutions Architect

Business Development

London

Robin Sheffield

he/him

Robin demonstrates to prospective clients how Spektrix can provide the solutions and tailored support they need to best realise their organisational goals. With a background in the music charity sector, he loves that Spektrix brings together his passion for the arts and helping people with his interest in technology.

A selfie of Ruth Brown, a women with brown curly shoulder length hair, wearing a jean jump suit, yellow backpack and big sunflower knitted earrings, smiling into the camera.

Ruth Brown

Client Consultancy Manager

Support, Relationships & Client Success

Manchester

Ruth Brown

she/her

Ruth leads a team of consultants to empower users to leverage the Spektrix system to meet their organisational strategic goals, with specialisms in reporting, segmentation and integrations. At Spektrix, there's always something new to get involved in, and she values how Spektrix encourages, considers, and makes changes based on feedback.

Samantha Bagwell, wearing sunglasses, a denim jacket and yellow skirt, sits on a tree stump

Samantha Bagwell

Global Fundraising Lead

Support, Relationships & Client Success, Implementation

New York

Samantha Bagwell

she/her

Samantha leads our Global Fundraising Team, comprised of specialists responsible for the delivery of sector-leading tools and high quality practical and consultative support to fundraisers across the globe. Spektrix gives her the opportunity to work with clients and colleagues who are passionate about the continued success of the arts and culture sector.

Sanjana Khot

Sanjana Khot

Software Engineer

Engineering

London

Sanjana Khot

she/her

As part of the Features team, Sanjana works on developing high priority features for the system, including the Ticket Subscriptions project. Spektrix has a fantastic, supportive work culture and serves the arts industry! A great way to combine logical work as well as gaining exposure to the arts.

A sunny image of Sarah Caswell, a white woman wearing a hat and crouched next to her service dog, a medium sized fawn colored cattle mix with freckles, both have big smiles.

Sarah Caswell

Training & Onboarding Specialist

Support, Relationships & Client Success, Implementation, Events & Community

New York

Sarah Caswell

she/they

Sarah works with new and existing clients to teach the ins and outs of the system, offer best practices and encourage accessibility and engagement. Spektrix has the capability to make major change for good for our clients and their communities, and wants to empower our clients to make informed decisions based on their own data patterns.

Sarah Frost, a woman wearing an orange bobble hat, is looking over her shoulder and smiling

Sarah Frost

Client Insight Manager

Support, Relationships & Client Success

Manchester

Sarah Frost

she/her

Sarah helps our clients make the most of their data - consulting with individual users to reach their strategic goals, and analysing trends and benchmarks across the sector. The mix of arts and tech is right up her street, and she’s loved seeing the Spektrix Community continue to grow.

Sarah Stopford, a woman with wavy blond hair and glasses, smiles into the camera

Sarah Stopford

Support and Training Consultant

Support, Relationships & Client Success

Manchester

Sarah Stopford

she/her

Sarah’s day to day support ensures clients can work effectively, troubleshooting issues and working on longer term consultative projects. She delivers training and supports client learning and development. Sarah enjoys combining her love of the arts and technology in an inclusive and collaborative, client-focussed working environment.

Scotty Arnold, a man in his thirties with blond hair, smiles outdoors.

Scotty Arnold

Account Executive

Business Development

New York

Scotty Arnold

he/him

Scotty works with folks who are looking for Ticketing/CRM solutions to let them know what Spektrix can do and see if it’s a good fit. He came to Spektrix from a Spektrix-using theater, so knows first-hand the power and creativity that it possesses.

Sean O Connor, a young man in a tux, standing for a photo at his friends wedding

Sean O'Connor

Project Manager

Implementation

New York

Sean O'Connor

he/him

Sean works with new clients on their integration with Spektrix, laying the groundwork for a happy and healthy relationship for years to come. He is passionate about seamlessly merging the arts and technology in an innovative way that is beneficial to our clients, their missions, and their audiences.

Sideman Wu, straight chilling

Sideman Wu

Helpdesk Engineer

Finance, Office Management & Administration

New York

Sideman Wu

Sideman’s work strengthens clients’ knowledge and builds confidence in themselves and in Spektrix, leading to shared success. Not only are people unique here, they're also extremely nice and helpful. The welcoming arms of the company showcase how much they care about you as an individual and not a cog in the machine.

A headshot of Stephen Cripps, a man with dark wavy hair, wearing a blue shirt and glasses smiling

Stephen Cripps

Head of Implementation and Client Solutions UK/IE

Implementation, Support, Relationships & Client Success

London

Stephen Cripps

he/him

Stephen works with our newest clients to help them realise the potential of the Spektrix system from the start. He helps our teams respond to major business and industry change that impacts our clients. Stephen likes supporting organisations delivering incredible experiences for their audiences with a team of people driven by the same mission.

A headshot of Thembi wearing a pair of earrings she designed and made herself

Thembi Mabhena

People & Talent Manager

People

London

Thembi Mabhena

she/her

Thembi works closely with the teams through coaching and supporting in people related matters while contributing to carving out the culture while working towards the Spektrix vision. Thembi was drawn to Spektrix because she realised that it is a company that doesn't stand still and moves with the changing climate as well as being ahead in their thinking. What inspires her the most about working at Spektrix is that it's a company that doesn't clip your wings but allows you to flourish in your strengths.

Theo Pacun, an Asian-American man in his twenties wearing an Aloha shirt

Theo Pacun

Support & Training Consultant

Support, Relationships & Client Success

New York

Theo Pacun

he/him

Theo tracks down answers, troubleshoots bugs, and helps empower clients to find solutions to their problems. He thinks enjoying art is a necessary part of living life and is happy to be working at a company whose mission is facilitating those experiences.

A headshot of Tom a man with dark brown hair looking off camera

Tom K.

Office Manager

Finance, Office Management & Administration

New York

Tom K.

As the Office Manager in New York, Tom strives to make every team member's Spektrix experience better by ensuring that everything from IT equipment requests, office and kitchen supply ordering, to team-building days run smoothly and inclusively. Tom was drawn by the welcoming and human mission of Spektrix, which invited him to apply commensurate not on prohibitively-high professional experience requirements, but on personality and diverse life experiences.

A headshot of Tom Nolan, a male with brown hair and glasses.

Tom Nolan

Head of Global Ecosystem

Partnerships, Business Development, Support, Relationships & Client Success

London

Tom Nolan

he/him

Tom enables Spektrix clients to access the solutions and industry experts to enable them to do more, based on their unique activities, audiences and needs. He’s always been passionate about the arts and technology, and Spektrix gives him the opportunity to combine these two passions.

Daria Kerschenbaum, a white woman with dark hair, smiles into the camera while peaking out from a lace curtain, wearing a yellow shirt.

Daria Kerschenbaum

Support Specialist

Support, Relationships & Client Success

New York

Daria Kerschenbaum

she/her

Daria helps clients navigate Spektrix to support their day-to-day operations with an in-depth knowledge of the software and collaborative problem-solving skills. As a theatre artist herself, she's inspired by our clients and their unique artistic programming.