Spektrix Platform
A Ticketing Platform Built for your Success
Spektrix draws on the power of Microsoft Azure’s cloud servers to to support long-term growth and stability.
These days, most ticketing platforms are cloud based.
But not all clouds are created equal.
Often, system limitations only become apparent when things go wrong. Our guide helps you ask the right questions – and understand the right answers – before you make big decisions about your customer data.
A platform for your success:
- Reliability: Confidence that your system will be up and running when you need it
- Security: Confidence that audience data is safe and sound
- Scale: Confidence that everything will run smoothly, even for your busiest onsales
- Upgrades: Confidence you'll have the latest tools at your fingertips
Most systems say they can support you when it matters. Spektrix has a different strategy.
A huge engineering project means we’re connected to Microsoft Azure through multiple elastic pools, allowing us to scale usage based on demand, increase capacity for big onsales, and adapt instantly if a database fails.
Learn how that’s transformed the experience of Spektrix users and their audiences.
What to ask about ticketing platform security and reliability
Ask about reliability
If one datacenter fails, what backup can you provide?
If your system’s connected to a single datacenter, there’s always a risk of failure. Spektrix is built across two regions and multiple datacenters, each with independent power, cooling, and infrastructure to provide instant backup if needed.
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Ask about scale
How do you scale up server capacity to handle big onsales?
If it’s possible to scale up demand on your system, it may prove expensive – the resource you need for a busy onsale may be 20x what you use the rest of the time.
Spektrix can adjust and scale demand in seconds, keeping costs low for every user.
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Ask about security
How do you test and evaluate the security of your system?
Spektrix is Level 1 PCI compliant, showing that we process payment card data in a secure environment; and we meet ISO 27001 standards for proactively managing risk related to data security.
Read the guide to understand which claims and standards really matter.
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Ask about upgrades
How are upgrades and improvements rolled out or tested?
If business-critical systems demand downtimes or reboots, it’s more than an annoyance. And if the onus is on you to test and implement upgrades, it’s a lot of work and risk.
Spektrix is designed so that every upgrade reaches every system in daily, incremental rollouts – so you can enjoy the benefits without the effort.
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