Imagine Better
Ticketing & CRM Technology, Communications Software, Customer Journeys, Fundraising Solutions, Support and Training, Data & Insight

to support the arts, culture and live entertainment

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A complete ticketing, marketing and fundraising solution for a thriving cultural sector

 

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Empowered teams

Inspire colleagues and connect departments through creative, data-led strategy

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Increased revenue

Organizations that move to Spektrix increase ticket and donation income within just one year

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Engaged audiences

Turn first-time attenders into members, supporters and advocates with personalized online experiences

A true technology partner

We believe that the right CRM system can transform your approach to ticketing, marketing and fundraising.

That's why when you choose Spektrix, you choose not just powerful, agile technology but all of the support, training and consultancy services you need to make the most of it.

And it's why we're here to help you build connections with peers, sector experts, web agencies and software developers.

When you join Spektrix, we’re part of your team - from our first conversation, and forever.

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A powerful platform to manage your busiest days

We're responsible for ensuring your system's always up to date and up to speed

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Data-led insights and communications campaigns

Integrated mailings and at-a-glance reporting put audience insights at your fingertips 

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Streamlined event setup and ticket sales

Patron journeys are in your control, with every interaction taking place on your own website

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A dedicated workspace to drive donations

Manage campaigns, teams, pipelines and relationships in a comprehensive, user friendly interface

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Comprehensive strategic business support

Consultancy services support organizational growth, benchmark data and drive collaboration

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Fully integrated mailings, payments and much more

Integrated tools and varied partner solutions meet the unique needs of your organization

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Best practice publications and resources

Discover best practice, ideas and case studies from across the sector in our Insights Library

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A tech partner that shares your commitment to the arts

Spektrix was created by and for the cultural sector, and we're committed to helping you and your audiences thrive

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Join a like-minded community

Connect with professionals in similar roles through global and local events and networks

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True cloud software as a service model

Our full service, multi-tenant model means we're responsible for servers, updates and system performance

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Inspiring events and training program

A year-round program of live and online events is open to all Spektrix users, offering inspiration and practical tips

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Expert technical and consultative support

Our support services include online guidance, system training, emergency help and consultancy

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“Spektrix is really intuitive software to use. The support services are great, so if you’ve got a problem you can just pick up the phone or log a ticket … It’s really refreshing to see that Spektrix is so engaged with us as a business, really invested in how we perform as an organisation.”
Leon Gray, Head of Ticketing & CRM
Edinburgh International Festival, Scotland
“Spektrix feels incredibly intuitive, dynamic, and accessible. The team has been key in helping us better understand how we can maximize our renewals and revenue and translating big changes in policies and procedures into the concrete steps needed to make them happen. It honestly feels like I’m part of a large community of people all dedicated to providing great customer service.”
Chad Kinsman, Director of Patron Experience
Theater J, Edlavitch Jewish Community Center of Washington DC
“To have the entire Spektrix team as an additional staff member, with that specialist knowledge that we can dip into as and when, is really invaluable. It feels like our ambitions are now much more achievable, our challenges seem much more surmountable, because we have more people on our team with a diversity of knowledge that we’d never had before.”
Victoria Murray, Head of Brand & Audience
Traverse Theatre, Edinburgh, Scotland
“Spektrix will completely change the way that you think about what you do with your organisation, across every department. It’s an all-inclusive system with such great support from the team, which means that anything’s possible. It will change the way you think and the way that you work, and the Spektrix team really strive to make you do more and get the most out of the system.”
Rosie Townsend, Sales & Systems Manager
Wiltshire Creative, England
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THOUGHTS FROM SPEKTRIX

EXPLORE OUR BLOG
How Spektrix supports flexible engineering careers

Ahead of this spring's Reframe: Women in Tech and Womenhack conferences in the UK, Spektrix engineers reflect on the...

The case for rethinking your audience loyalty program

Subscription sales have been on decline for years. A recent study compared fixed to flexible subscriptions, and...

The Future of Customer Loyalty: Using data to inform your planning

The latest audience data from TRG Arts, showing what patrons care about right now and how their values have changed.

...

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System Training
Sales Training
From ticket sales and refunds to credits and upselling.
Calendar icon Apr 04, 2023 Clock icon 12:00 AM EDT
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System Training
Customer Lists & Reporting
Segment your audience and target your communications.
Calendar icon Apr 05, 2023 Clock icon 10:00 AM EDT
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System Training
Fundraising & Opportunities
Donations, memberships and more with relationship management tools.
Calendar icon Apr 06, 2023 Clock icon 10:00 AM EDT
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GET IN TOUCH

Contact us to discover how you could transform your organization with Spektrix.

We're happy to spend time with you understanding your needs and sharing ideas, with no commitment.