Connect with Spektrix

Benefits of working with Spektrix:

• Full integration documentation
• Pre-built web components and iframes ready for styling
• Developer support from our Ecosystem and Consultancy teams

As a cloud-based, Software as a Service platform, Spektrix hosts all the data that powers our users’ ticketing operation on our servers. Rather than hosting client websites, we provide a set of tools to allow developers to integrate their websites with our platform, delivering a streamlined experience to shared clients and their customers.

Our web integration consists of four main components:

• A set of ready-made iframes, which can be styled with CSS, are embedded into a client website to handle the transaction and checkout flow, including event seat selection, account login, and payment
• A RESTful, JSON-based API that can be used to power rich web applications, allowing developers to provide expanded functionality beyond the standard iframes
• A complement of web components that can be easily embedded and configured to provide an enhanced customer experience for actions such as purchasing merchandise and making donations
• A web-specific administrator interface where developers can embed stylesheets and insert custom code into the Spektrix iframes

Benefits of working with Spektrix:

• Full integration documentation
• We’re multi-tenant and cloud-based, so you can connect one client or many by developing a single integration
• Developer support from our Ecosystem, Product, Engineering and Consultancy teams
• Regular opportunities to communicate your offer across our growing user base

We have a wide network of partners who have built successful integrations easily using the tools and expert support that we provide free of charge. There is no cost for partners to access our API or other integration tools and we provide full documentation and support for any partners building integrations, also at no cost. Details of our API are publicly available via our Integration Portal.

Once a client is live with Spektrix it is their main tool for managing sales and customer relationships. When a client is looking to upgrade or purchase another key customer-facing system in their organization, they’re looking for one that integrates with Spektrix to enable a 360-view of customer interactions with their business. Our retention rate is 99%+, meaning that once you’re working with a Spektrix client, you too are likely to retain that relationship in the long term.

Benefits of working with Spektrix:

• One of the largest datasets of customer behavior across the arts, culture and entertainment sector
• Regular opportunities to communicate your offer across our growing user base
• Our events program explores topics ranging from CRM and data to social change, digital innovation and healthy working practices

Spektrix is committed to the success of the cultural and entertainment sector, to the success of arts organizations and to reaching the widest possible range of organizations. That means our team includes Sector Strategy experts as well as software engineers, and why our consultancy reaches far beyond tech support into strategic planning and business growth. And as a certified B Corp, that commitment’s written into our constitution for the long term.

That’s why we love engaging with experts across the cultural sector, to understand your area of practice more deeply, to share that with our clients, and to do more together than any of us could manage apart. 

Sometimes that means sharing access to aggregated data to inform your dashboards and knowledge. Sometimes it means cross-promotion of events, knowledge and resources across the sector. At other times, it’s consulting with our clients to understand their strategic needs, and helping them identify a consultant to turn them into reality.