Spektrix People
We are deeply invested in our users’ success
dedicated to achieving great outcomes today and in the longer term
Join our teamTogether, we’re constantly learning and improving our approach, our platform, and the solutions and support we offer the cultural sector.
Senior Leadership

Michael Nabarro
CEO & Co-Founder
he/him
Michael is the CEO and one of two co-founders of Spektrix back in 2007. Michael leads on strategy, and on ensuring alignment across the business on the direction we’re heading in, as well as having a key focus on our company culture and ensuring this evolves positively as we grow. Michael is passionate about the ability for highly usable software to empower and excite its users.

Alice Young
Managing Director, UK & Ireland
she/her
Alice's background is in the arts and people/change leadership. In her role at Spektrix, Alice oversees the client teams in the UK & Ireland, ensuring the work we do with and for our clients is as effective as possible throughout from the minute they join the Spektrix community. She also oversees our strategy for client training, events and community globally.

James Menezes
Vice President of Client Success
he/him
James has spent his career at multiple technology companies across a variety of industries and stages. His mission-driven focus, past experience in non-profit tech, and passion for delighting users are what led him to Spektrix. In his role, he supports the growth and scaling of our US and Canada client-facing teams.

Jason Efstathiou
Director of Software Engineering
he/him
An experienced engineering leader, Jason has worked in a wide range of high-growth companies to build agile product teams and scale cloud-based SaaS, Machine Learning and AI. He takes great pleasure in seeing customers’ reactions when they use software that is going to make a real difference to them.

Liv Nilssen
Director of Sector Strategy
she/her
Liv aligns the work of Spektrix with the needs of the Spektrix Community, along with the wider arts and culture sector, and keeps client and sector success front and centre of everything we do. Connecting communities with art is her personal passion, and she feels privileged to work with hundreds of inspiring organisations across four countries.

Mike Geller
President, US & Canada
he/him
Mike's background is in business and technology, having spent most of his career at Oracle corporation. In his role at Spektrix, Mike oversees client success in the US and Canada, as well as growth for Spektrix, both in bringing on new clients and also new ecosystem partners.

Richard Bates
Director of Product
he/him
Richard works with clients, prospects, partners and internal teams, leading on how we evolve and add to our Product to meet the shifting technology landscape and changing needs of arts organizations. He's worked with us since 2012, and before that worked in a theatre where he was one of the first users of Spektrix.

Jessica Abejar
Support & Training Consultant
Support, Relationships & Client Success
New York
Jessica Abejar
she/her
Jessica works collaboratively with the Client Success team to provide organizations with the support they need to thrive, and as one of the North American trainers leads multi-client training. Jessica loves that Spektrix taps into all her interests and experiences - from business to the arts to tech - and enjoys being part of a team that supports each other.

Matt Akers
Sector Development Manager
Support, Relationships & Client Success, Events & Community
Manchester
Matt Akers
he/him
Matt produces events to support the needs of clients and the wider sector, drives forward community and organizational initiatives, and champions the continual development of our teams and users. He relishes the opportunity to regularly collaborate with others, working with a diverse range of individuals and organizations in arts and technology.

Clarissa Arocena
Operations Lead, North America
Support, Relationships & Client Success, Business Development, Implementation
New York
Clarissa Arocena
she/her
Clarissa helps team members collaborate better with one another by establishing processes, producing documentation, or creating a common ground by cultivating a shared love of a certain Philadelphia sports mascot named Gritty. She was drawn to Spektrix by the caring, easygoing, arts- and culture-loving nature of the people who work here.

Emily Bacal
Marketing Operations Coordinator
Marketing & Communications, Events & Community
New York
Emily Bacal
she/her
Emily supports event communications, working to build community through digital platforms. She enjoys thinking innovatively to increase the effectiveness of communications, and loves getting to work with such a dynamic, smart, and friendly team.

Samantha Bagwell
Global Fundraising Lead
Support, Relationships & Client Success, Implementation
New York
Samantha Bagwell
she/her
Samantha leads our Global Fundraising Team, comprised of specialists responsible for the delivery of sector-leading tools and high quality practical and consultative support to fundraisers across the globe. Spektrix gives her the opportunity to work with clients and colleagues who are passionate about the continued success of the arts and culture sector.

Darko Baric
Support Analyst
Support, Relationships & Client Success
London
Darko Baric
he/him
With a background in the arts and a desire to make a positive difference, Darko is happy to provide friendly and helpful support to our community of clients, and to build great working relationships as part of a supportive, forward thinking team in a company that puts personal development at the forefront.

James Barker
Senior Software Engineer
Engineering
London
James Barker
he/him
James works in the client impact team to fix urgent issues and make improvements that benefit both users and other developers. Spektrix is a people focussed business and puts a lot of effort into creating a fantastic working environment. We make software that really works for our clients.

Raice Bassett
Support Analyst
Support, Relationships & Client Success
Manchester
Raice Bassett
Raice helps organisations we work with to keep things running smoothly across a range of areas, starting with setting up offers and ending with hardware setup. Raice likes the work environment at Spektrix, finding that everyone is incredibly helpful and supportive.

Mark Beards
Support & Training Consultant
Support, Relationships & Client Success
Manchester
Mark Beards
he/him
Mark trains new clients to use the system to its full potential, and provides support for existing clients who want to get a little more out of the system. He’s hugely passionate about both the arts and tech, so helping people use one to facilitate the other is ideal for Mark.

Bryony Bell
Senior Marketing & Communications Manager
Marketing & Communications, Events & Community
Manchester
Bryony Bell
she/her
Bryony’s work helps the organisations we work with, our partners and the wider sector to recognise the benefits of technology, best practice and industry insight. She’s delighted to be part of a company that shares her belief in the value of cultural experiences for a wide range of audiences.

Harpal Bhelt
Global Contracts Manager
Support, Relationships & Client Success
London
Harpal Bhelt
she/her
Harpal works to find the right balance between our Clients and Spektrix, providing them with the confidence in our product, team and goals to build successful long-term relationships. She loves working in a forward thinking and positive organisation that has a focus on economic and social impact and a committment to providing outstanding service to its Clients.

Niki Bierton
Systems Training Consultant
Support, Relationships & Client Success
Manchester
Niki Bierton
she/they
Niki strives to ensure the best solutions are provided for our clients’ present and future problems. If the client is happy, we can increase successes in the Spektrix community! The openness to new ways of working, providing the best service to clients, and the team make Niki proud to work for Spektrix.

Jo Blackett
Support & Training Consultant
Support, Relationships & Client Success
Manchester
Jo Blackett
she/her
Jo was a Spektrix user for over seven years before joining the team, and has always been impressed by the system and its contribution to customer and venue experience. She’s always had outstanding service from Spektrix and is pleased to be part of the team that delivers that same quality to other users.

Harry Brett-Jones
Global Lead, User Resources
Support, Relationships & Client Success, Events & Community, Implementation
London
Harry Brett-Jones
he/him
Harry works on enhancing our client experience and improving the online resources available to Spektrix users. He loves working with a group of people who are committed to their work, enjoy what they do, value and encourage ideas and offer support freely.

Derek Brookens
Project Manager
Implementation
New York
Derek Brookens
He/Him
Derek loves connecting with brilliant, art-focused people! Absorbing information and adapting to any situation has always been his strong suit. Helping arts organizations succeed is his priority, but he also loves exploring new technologies and opportunities.

Amy Brown
Project Manager
Implementation
London
Amy Brown
she/her
As implementation project manager Amy helps get new clients set up and using Spektrix in the best way possible for their organisation. She’s inspired by the inclusive and supportive company culture, and by the opportunity to help organisations across the arts & cultural sector use technology and data to thrive.

Ruth Brown
Client Consultancy Manager
Support, Relationships & Client Success
Manchester
Ruth Brown
she/her
Ruth leads a team of consultants to empower users to leverage the Spektrix system to meet their organisational strategic goals, with specialisms in reporting, segmentation and integrations. At Spektrix, there's always something new to get involved in, and she values how Spektrix encourages, considers, and makes changes based on feedback.

Fraser Bryant
Staff Engineer
Engineering
London
Fraser Bryant
Fraser is an expert on how the inner workings of the Spektrix platform tick, and his talented team of engineers helps design the core which drives much of our functionality and scalability. He is particularly attracted to solving the more difficult challenging problems, but also tea and fiction.

Hakeem A. Buge
Client Operations Manager
Support, Relationships & Client Success
London
Hakeem A. Buge
he/him
From new clients going live to the most experienced and sophisticated users, Hakeem is continuously looking for ways to make our clients’ journeys seamless, ensuring that our team has the knowledge and information they need. He enjoys the opportunity to solve problems and to see the impact of changes in the operations of clients.

Jennifer Caveney
Global Talent Acquisition Partner
People & Talent
Manchester
Jennifer Caveney
she/her
Jen leads the Talent Acquisition team at Spektrix, helping the business to identify, attract and acquire top talent globally with a focus on inclusive recruitment. Jen was drawn to Spektrix by the mission and values that shine through the whole company and its people as well as our commitment to creating an inclusive work place.

Laishan Chu
Management Accountant
Finance, Office Management & Administration
London
Laishan Chu
she/her
Laishan looks after our day to day finance and answers internal and external financial queries. She likes that Spektrix is actively trying to improve the DEI in the company and within the industry. As a member of the BAME community, she finds it refreshing to see issues are not just forgotten or brought up once a year.

Martin Counter
Implementation Lead
Implementation, Support, Relationships & Client Success
Manchester
Martin Counter
he/him
Martin supports the implementation team to get new clients live with Spektrix, preparing and transforming their existing processes and systems and connecting technical expertise. Martin loves live theatre, he shares Spektrix's passion for the arts and truly believes they are an irreplaceable part of being human.

Melissa Cox
Support Analyst
Support, Relationships & Client Success
London
Melissa Cox
she/her
Melissa joined Spektrix after five years working in the box office at a user organisation. She’s eager to help other venues get the best out of Spektrix, and loves working in a team with friendly and supportive colleagues.

Stephen Cripps
Head of Implementation and Client Solutions UK/IE
Implementation, Support, Relationships & Client Success
London
Stephen Cripps
he/him
Stephen works with our newest clients to help them realise the potential of the Spektrix system from the start. He helps our teams respond to major business and industry change that impacts our clients. Stephen likes supporting organisations delivering incredible experiences for their audiences with a team of people driven by the same mission.

Ellen Davnall
Software Engineer
Engineering
London
Ellen Davnall
she/her
The client impact team fixes bugs and develops small features to continually improve clients' day-to-day experience of Spektrix. Ellen’s inspired by the innovation and passion of our users, the camaraderie of the Spektrix team, and the commitment to learning and development that allowed her to retrain as a software engineer.

Sarah Dew Caswell
Global System Training Manager
Support, Relationships & Client Success, Implementation
New York
Sarah Dew Caswell
she/they
Sarah focused on making sure that the Spektrix System has accessible training resources to help our internal teams scale and our clients succeed to their highest potential. They believe in the power of the arts to draw communities together. Spektrix is a genuinely mission oriented business that is invested not just in the health and success of our clients, but in the industry as a whole. That big picture view is important.

Robin Dodds
Engineering Management Lead
Engineering
London
Robin Dodds
he/him
Robin drives initiatives to ensure our culture is as good as it can be, helping engineers achieve their goals and hiring brilliant new people to help us grow. Working on something that does good for the world is a huge motivator, and a business model that means we succeed only when our clients do is icing on the cake!

Karen Elizondo
Sales Team Manager
Business Development
New York
Karen Elizondo
she/her
Karen works with organizations all around North America to show how Spektrix could help them to support their mission of bringing amazing art and entertainment to their communities. She's inspired by the continuous improvement mindset that the Spektrix team implements every day to better its technology and foster growth in its people.

Jen Farrant
Business Intelligence Manager
Finance, Office Management & Administration
London
Jen Farrant
she/her
Jen leads the Business Intelligence team to help team members understand, ask questions, solve problems and make decisions with their data. Jen loves that Spektrix is a BCorp, and the fact that it aims to be a Force For Good, For All.

Ciara Flannery
Chief of Staff
Finance, Office Management & Administration, Leadership
London
Ciara Flannery
Ciara works closely with Michael Nabarro and the senior team on the execution of our strategic goals, and with the business support teams to make sure that everyone at Spektrix is set up for success. Ciara is continually inspired by how much everyone at Spektrix truly lives by our values.

Billy Fluck
Global Program Consultant
Partnerships, Support, Relationships & Client Success
London
Billy Fluck
he/him
Billy helps to deliver strategic projects that improve the impact Spektrix has on organisations we work with, and ensures new partners have everything they need. Billy enjoys working for a B Corp, valueing the commitment to bettering the social and environmental impact as an exciting step change in corporate working.

Allan Foy
Support & Training Consultant, Fundraising Specialist
Support, Relationships & Client Success
Manchester
Allan Foy
he/him
As well as supporting the day to day work of the Support & Training team, Allan focuses on working with clients specifically on developing their use of the system to achieve longer term fundraising goals and objectives. He enjoys the focus on people and culture at Spektrix as an integral part of what helps clients to succeed.

Nickasey Freeman
Support & Training Consultant
Support, Relationships & Client Success
New York
Nickasey Freeman
she/her
Each day, clients trust Nickasey to help navigate the ins and outs of their Spektrix systems, working together to find solutions and making Nickasey a member of their extended team. She’s inspired by a collaborative work environment that creates room for curiosity and endless opportunities for growth.

Ollie Freeman
Apprentice Software Engineer
Engineering
London
Ollie Freeman
he/him
Ollie is excited to be retraining as a software engineer, drawing on experience delivering client support, consultancy and training at Spektrix to extend and improve our solution. Ollie enjoys working collaboratively with a purpose driven team of creative problem solvers.

Sarah Frost
Client Insights Manager
Support, Relationships & Client Success
Manchester
Sarah Frost
she/her
Sarah helps our clients make the most of their data - consulting with individual users to reach their strategic goals, and analysing trends and benchmarks across the sector. The mix of arts and tech is right up her street, and she’s loved seeing the Spektrix Community continue to grow.

Brooke Gallagher
Head of Community & Events
Events & Community, Support, Relationships & Client Success
London
Brooke Gallagher
she/her
We strive to bring high quality, impactful ideas and learnings as well as opportunities to connect with others through our in person and online activities. The arts, ideas sharing and purposefully caring about people are all important to Brooke; she’s lucky to see these in action across the Spektrix Community every day.

Daniella Gambier
Client Support Manager
Support, Relationships & Client Success
London
Daniella Gambier
she/her
Dani helps the team to deliver the best support possible and stay on top of everything by developing internal resources and processes to help the team work efficiently. Dani is inspired every day by her colleagues' enthusiasm for supporting our clients. She loves that every day at Spektrix keeps her on her toes.

Davi Forte Garms
Software Engineer
Engineering
London
Davi Forte Garms
he/him
Davi works in the Client Impact Team, supporting clients, fixing bugs and improving the application to meet users' and business needs. He loves the people-oriented culture, the fun, the collaborative environment and the commitment to continuous improvement at Spektrix.

Laurice Grae
Marketing & Communications Manager
Marketing & Communications, Events & Community
New York
Laurice Grae
she/they
Laurice’s background in theatre administration and arts service informs her approach to connection, which she believes is at the heart of marketing and communications. She is passionate about community building, justice work, and fostering belonging, bringing them all to her work with the Spektrix team, partners and clients.

Nicola Grant
Project Manager
Implementation
Manchester
Nicola Grant
she/her
Nicola guides new clients as they make the move to Spektrix to become confident users from the get-go, and helps a wide variety of arts and cultural organisations in the vital work they do within their communities. She likes the wonderful people within the Spektrix team, and how supportive and encouraging we are of each other.

Anne Harvey
Global Program Manager
Partnerships, Support, Relationships & Client Success
London
Anne Harvey
she/her
Anne oversees a program of strategic step-change projects in the business that are designed to maximise the impact Spektrix can have on the industry, and leads on program delivery in the Ecosystem Team. She loves solving complex problems, and working for a business that's serious about affecting positive change in the world.

Kate Herzlin
Implementation Team Manager
Implementation
New York
Kate Herzlin
she/her
Kate works with new clients on their implementation journey, laying a sustainable foundation for their growth for years to come. Kate loves the 360 degree view of audience behavior in Spektrix, enabling clients to expand their audiences thoughtfully and intentionally. Because as far as Kate can tell, no one pursues the arts to move spreadsheets between databases all day!

Robin Hester
Senior Application Support Engineer
Engineering
London
Robin Hester
As part of the client impact team Robin works on system stability and deals with bugs and incidents, ensuring the best possible experience for Spektrix users. Spektrix is an exciting leading edge technology company that helps the arts industry grow and deliver.

Richard Homewood
Senior DevOps Engineer
Engineering
London
Richard Homewood
As a DevOps engineer Richard’s work enables developers and other engineers to develop and deploy faster, safer and more securely in the cloud to essentially bring business value quicker to the customer. Richard was drawn to the great engineering culture and and organisation that really does look after and nurture its employees.

Caitlin Hudecheck
Project Manager
Implementation
New York
Caitlin Hudecheck
she/her
Caitlin is the first point of contact for many client questions, growing strong relationships that allow each of us to grow and learn together. Working with so many different clients gives her a unique look on the arts world, and her role allows her to be a part of their success stories.

Huzeifa (Huz) Hussein
Support Analyst
Support, Relationships & Client Success
Manchester
Huzeifa (Huz) Hussein
he/him
In his role Huz supports clients to make the right decides whilst using Spektrix, and to be successful in meeting their organisations’ and customers’ needs.

Andrew 'AJ' Jones
Principal Engineer
Engineering
Manchester
Andrew 'AJ' Jones
he/him
AJ maintains the technical vision to ensure our SaaS platform continues to meet clients’ needs and maintains Extreme Programming (XP) practices like Test Driven Development, Pair Programming and Continuous Delivery.
He was attracted to Spektrix due to its engineering culture and focus on working towards a more accessible arts industry.

Lowri Jones
Support & Training Consultant (Learning & Participation Specialist)
Support, Relationships & Client Success
Manchester
Lowri Jones
she/her
Lowri works closely with Learning & Participation teams to improve their knowledge and use of the Spektrix system, developing guidance on best practice. Having predominantly worked within not-for-profit art venues before, Lowri appreciates that Spektrix is fully invested in supporting them in their work with local and wider communities.

Tom K.
Office Manager
Finance, Office Management & Administration
New York
Tom K.
As the Office Manager in New York, Tom strives to make every team member's Spektrix experience better by ensuring that everything from IT equipment requests, office and kitchen supply ordering, to team-building days run smoothly and inclusively. Tom was drawn by the welcoming and human mission of Spektrix, which invited him to apply commensurate not on prohibitively-high professional experience requirements, but on personality and diverse life experiences.

Aggelos Kanarelis
Infrastructure Engineer
Engineering
London
Aggelos Kanarelis
Aggelos ensures teams across the business have the tools and services they need by maintaining and improving corporate infrastructure and keeping security at the forefront of everything we do. The culture, the vision for the corporate infrastructure, opportunities to grow and the diversity of the team all attracted Aggelos to Spektrix.

Daria Kerschenbaum
Support Specialist
Support, Relationships & Client Success
New York
Daria Kerschenbaum
she/her
Daria helps clients navigate Spektrix to support their day-to-day operations with an in-depth knowledge of the software and collaborative problem-solving skills. As a theatre artist herself, she's inspired by our clients and their unique artistic programming.

Jordan Kennedy
People & Talent Generalist
People & Talent
New York
Jordan Kennedy
she/her
Jordan supports the North American team on day-to-day People-related matters while collaborating on global initiatives such as inclusive recruitment, inter-department collaboration, and cultivating a hybrid work culture. Jordan is drawn to nurturing environments that enable creatively-driven employees to do their best and most authentic work.

Sanjana Khot
Senior Software Engineer
Engineering
London
Sanjana Khot
she/her
As part of the Features team, Sanjana works on developing high priority features for the system, including the Ticket Subscriptions project. Spektrix has a fantastic, supportive work culture and serves the arts industry! A great way to combine logical work as well as gaining exposure to the arts.

Neil Laurence
Senior Azure DevOps Engineer
Engineering
London
Neil Laurence
he/him
Neil’s role combines robust scalable infrastructure with seamless application delivery. He enjoys working at Spektrix as there is a rare ethos providing a great team spirit and a sense of care and responsibility for all its clients and associates.

Annie Loake
Support Lead
Support, Relationships & Client Success
New York
Annie Loake
she/her
Annie has always loved theatre, whether onstage as a child or working as a box office manager. She’s inspired by our amazing clients and the wider industry to upskill and build confidence in the North America support team, as well as working across the business on global alignment and knowledge sharing.

Aenne Lotze
Marketing & Communications Projects Manager
Marketing & Communications, Partnerships
London
Aenne Lotze
Aenne translates complex information for clients and partners into widely accessible resources and supports the Marketing and Partner Ecosystem teams with analytical insight. Having worked in the arts, Aenne enjoys giving something back to arts organisations and support their success.

Thembi Mabhena
People & Talent Manager
People & Talent
London
Thembi M.
she/her
Thembi works closely with the teams through coaching and supporting in people related matters while contributing to carving out the culture while working towards the Spektrix vision. Thembi was drawn to Spektrix because she realised that it is a company that doesn't stand still and moves with the changing climate as well as being ahead in their thinking. What inspires her the most about working at Spektrix is that it's a company that doesn't clip your wings but allows you to flourish in your strengths.

Emily Mangnall
People & Talent Manager
People & Talent
Manchester
Emily Mangnall
she/her
Emily works to ensure our team receives the training and development they need to be successful in their role and career, fostering an inclusive working environment and supporting the wellbeing of team members. The passion and energy team members display when working towards the Spektrix mission inspires Emily daily.

Lyndsay Manson
Project Implementation Manager
Support, Relationships & Client Success, Implementation
New York
Lyndsay Manson
they/them
Lyndsay helps clients create the best, most sustainable Spektrix systems possible through the Implementation process by ensuring their needs are met when creating their new systems. The company culture and emphasis on a healthy work/life balance has genuinely changed their life!

Allegra Markson
Head of Business Development
Business Development
London
Allegra Markson
Allegra maximizes the positive impact of Spektrix by growing our community and ensuring we partner with organizations where our technology and service are the perfect fit to help them reach their business goals. She's inspired by the ambition, resilience and passion for the arts that is present across the team and our entire community.

David Marshalsea
Reporting Specialist
Support, Relationships & Client Success
Manchester
David Marshalsea
he/him
David works with the Support team and directly with clients to create reports alongside providing consultative support. He loves working for a company that uses great technology to deliver powerful solutions for great organizations.

Paul McGuinness
Head of Client Relations, UK & Ireland
Support, Relationships & Client Success
London
Paul McGuinness
he/him
Paul's role is to understand our clients' ambitions, priorities and challenges, bringing their voice into everything we do at Spektrix. He loves the opportunity to work with people at amazing cultural organisations across the UK and Ireland and help unlock the potential of our partnerships.

Karrim McMillan
Account Executive
Business Development
New York
Karrim McMillan
he/him
Karrim gets to connect with awesome people at arts organizations across North America to find potential clients that are the perfect fit for Spektrix. He’s inspired by the genuinely caring, and passionate culture at Spektrix and the talented arts community he gets to serve.

Dave McNamara
Support Analyst
Support, Relationships & Client Success
Manchester
Dave McNamara
he/him
Dave enables our clients to get the very best from Spektrix, making their working lives easier and as stress-free as possible. He loves how diverse the Spektrix team is, how everyone is encouraged to be their authentic selves, and enjoys working for a company that cares so deeply about its team.

Brett Mills
Global Learning & Development Manager
London
Brett Mills
he/him
As the Global Learning and Development Manager Brett develops and champions learning-related initiatives across the business to support Spektrix team members. He also develops training strategies and processes to ensure our offer is sector-leading. Brett is continually impressed with the positive culture at Spektrix and the can-do attitude of the team..

Alicia Moeller
Support Team Manager
Support, Relationships & Client Success
New York
Alicia Moeller
she/her
Alicia leads a team of Support Specialists, helping individuals achieve professional goals. She identifies opportunities for group upskilling of the Spektrix software, and develops new workflow processes to promote efficient department growth. She’s motivated by the community-driven work culture at Spektrix.

Alice Newton
Head of Support, Training & Consultancy (UK/IE)
Support, Relationships & Client Success
London
Alice Newton
she/her
Alice works with team members, clients and partners to make sure our UK and Irish clients have everything they need to make the most of their Spektrix. Being part of an organisation that helps hundreds of diverse arts and entertainment organisations thrive means Alice gets to do what she loves for a living.

Keren Nicol
Business Development Manager
Business Development
London
Keren Nicol
Keren works with prospective clients to understand their aims, objectives and challenges, suggesting how a partnership with Spektrix can help them achieve their goals to deepen relationships with audiences, grow revenue and build resilience. Keren loves helping organisations make meaningful connections with their customers, attract new audiences, and deliver fantastic experiences.

Tom Nolan
Head of Global Ecosystem
Partnerships, Business Development, Support, Relationships & Client Success
London
Tom Nolan
he/him
Tom enables Spektrix clients to access the solutions and industry experts to enable them to do more, based on their unique activities, audiences and needs. He’s always been passionate about the arts and technology, and Spektrix gives him the opportunity to combine these two passions.

Rachael Norris
Resources Editor
Support, Relationships & Client Success
Manchester
Rachael Norris
she/her
Rachael creates and curates online user resources that help clients use Spektrix better and more efficiently. Working at Spektrix combines her two passions - technology and the arts. She is interested in creating amazing user journeys by making data-driven decisions.

Bethany Nothstein
Sector Strategy & Community Manager
Support, Relationships & Client Success, Partnerships, Events & Community
New York
Bethany Nothstein
she/her
Bethany facilitates connections with clients and the industry. She’s inspired by the teamwork and collective focus on continued improvement that she experiences at Spektrix.

Ricky Nyada
Technical Lead
Engineering, Implementation
London
Ricky Nyada
he/him
Ricky oversees the smooth function of all technical tasks within the Client Impact team, resolving dev challenges, assisting with training and recruitment, and implementing the technical vision to improve our SaaS platform. He enjoys the progressive engineering culture and strong commitment to client satisfaction at Spektrix.

Rachael O'Brien
Senior Support Analyst
Support, Relationships & Client Success
Manchester
Rachael O'Brien
she/her
Rachael helps deliver high quality support to our clients, with a particular focus on ongoing skill development of our Support, Training and Consultancy team. She appreciates our fun, collaborative environment that is always striving for the best for its clients and team members.

Amy O'Connor
Office Manager (UK)
Finance, Office Management & Administration
London
Amy O'Connor
she/her
Amy looks after the UK offices, creating safe, welcoming and comfortable environments. She always finds new ways to improve the employee experience and our environmental and social impact. She likes that Spektrix cares about its people, always willing to listen and learn to be the best it can be.

Sean O'Connor
Project Manager
Implementation
New York
Sean O'Connor
he/him
Sean works with new clients on their integration with Spektrix, laying the groundwork for a happy and healthy relationship for years to come. He is passionate about seamlessly merging the arts and technology in an innovative way that is beneficial to our clients, their missions, and their audiences.

Lauren O'Mara
Senior Software Engineer
Engineering
London
Lauren O'Mara
she/her
As part of the Features team, Lauren focuses on delivering larger features to help make the lives of existing users easier and extend our reach across the Spektrix Community. The combination of arts and tech is what drew her to Spektrix; it’s the perfect mix of both.

Theo Pacun
Support Specialist
Support, Relationships & Client Success
New York
Theo Pacun
he/him
Theo tracks down answers, troubleshoots bugs, and helps empower clients to find solutions to their problems. He thinks enjoying art is a necessary part of living life and is happy to be working at a company whose mission is facilitating those experiences.

Ben Park
Global Head of Marketing and Communications
Marketing & Communications
London
Ben Park
he/him
Ben works with the whole Marketing and Communications team to ensure we're telling the story of everything that Spektrix does to the outside world. Having been at Spektrix since the early days, seeing our business grow whilst continuing to do a great job supporting our users makes him want to keep coming back every day.

Georgie Pepper
Product Owner
Engineering
London
Georgie Pepper
she/her
Georgie collaborates with our users and internal teams to identify the highest priority changes and improvements to the Spektrix platform, working with our engineers on delivering this work. She loves being able to spend every day working in a supportive and collaborative environment, serving a sector she values and believes in.

Grace Plumb
Support Analyst
Support, Relationships & Client Success
Manchester
Grace Plumb
she/her
Grace hopes to build genuine and lasting relationships with clients, offering them efficient, collaborative and friendly support. She is inspired by the learning culture which is embedded in Spektrix, and the genuine passion and care that goes into both nurturing their people and supporting the arts community.

Mike Powell
Sales Development Manager
Business Development, Partnerships
London
Mike Powell
he/him
It’s important to Mike that Spektrix genuinely cares about the arts and is focused on supporting the whole sector. He was proud when Spektrix became a B Corporation, recognising our work to help people access culture - enriching their lives and promoting positivity and excellence.

Nina Primeraki
Client Integrations Lead
Support, Relationships & Client Success, Implementation, Partnerships
London
Nina Primeraki
she/her
Nina enables Spektrix clients and partner web developers to make the most out of the Spektrix system tools and resources for a seamless customer experience on our clients’ websites. Nina started her Spektrix journey as a client and joined the team to combine her passion for tech, websites and the arts sector.

Raphaelle Roux
Head of Finance
Finance, Office Management & Administration
London
Raphaelle Roux
she/her
Finance supports everyone to do a great job: colleagues to get things they need purchased or to get advice on value for money; or management teams to make informed strategic decisions. By being as transparent, flexible and available as possible, clients have a direct and easy communication channel for pricing, invoices and payments.

James Sedman
Software Engineer
Engineering
Manchester
James Sedman
he/him
James works to bring new functionality to the Spektrix system, making it more flexible and functional for our clients. He supports partner integrations by helping new and existing partners in the creation of new products. James appreciates the fact that Spektrix is a company that cares about and supports both its users and its employees.

Robin Sheffield
Solutions Architect
Business Development
London
Robin Sheffield
he/him
Robin demonstrates to prospective clients how Spektrix can provide the solutions and tailored support they need to best realise their organisational goals. With a background in the music charity sector, he loves that Spektrix brings together his passion for the arts and helping people with his interest in technology.

Alessandro Signoretti
Senior Software Engineer
Engineering
London
Alessandro Signoretti
Alessandro collaborates in building software and infrastructure in the Cloud that support the work of the other engineering teams. He always seeks opportunities for mentoring and knowledge sharing across engineering. He really enjoys the learning and knowledge sharing culture at Spektrix and the strong commitment in constantly improving the way we work and collaborate.

Aura Silva
Helpdesk Engineer
Engineering
London
Aura Silva
she/her
Aura works to give support to all the users who need access to the company's computer systems. This includes new software or hardware, repairing hardware that has become faulty, training employees in the use of new software, and troubleshooting problems with the system or with an individual's computer. She enjoys the friendly way in which everyone at Spektrix offers to help one another and the ability to learn and grow with the Engineering team.

Apoorva Singh
Support Analyst
Support, Relationships & Client Success
London
Apoorva Singh
she/her
Apoorva provides clients with support, advice and bespoke troubleshooting. She collaborates with team members to work towards shared team and client success in the arts and technological sector, and the integration of digital to promote arts and cultural growth.

Mark Smith
Implementation Lead (North America)
Implementation
New York
Mark Smith
he/him
Mark ensures that our clients' implementation journeys are successful and that our team and processes are efficient. Mark is passionate about using technology to help advance the performing arts and cares deeply about their people and the missions they serve.

Ben Snell
Senior Project Manager
Implementation
London
Ben Snell
he/him
Ben works with our new clients to get them live with Spektrix, transforming processes and influencing change that sets them up for future success. He is really passionate about the arts sector and loves having the opportunity to help our clients grow through great technology.

Sara Stevens
Support and Training Consultant, Fundraising Specialist
Support, Relationships & Client Success
New York
Sara Stevens
she/her
Sara trains and strategizes with fundraisers across North America. She considers fundraising to be a vital part of non-profit theater and wants to make sure our clients have the data and tools to make their asks. As a former Spektrix client, she was always impressed by the culture of the team and loved learning the ins and outs of the system in depth with the client perspective in the back of her head.

Sarah Stopford
Support and Training Consultant
Support, Relationships & Client Success
Manchester
Sarah Stopford
she/her
Sarah’s day to day support ensures clients can work effectively, troubleshooting issues and working on longer term consultative projects. She delivers training and supports client learning and development. Sarah enjoys combining her love of the arts and technology in an inclusive and collaborative, client-focussed working environment.

Peter Street
Senior Software Developer
Engineering
Manchester
Peter Street
he/ him
Peter works with the Platform team to enhance and support the whole business to move to newer technologies. He appreciates and values the reputation Spektrix has for craftsmanship and quality.

Kyla Tacopina
Support Coordinator
Support, Relationships & Client Success
New York
Kyla Tacopina
she/her
Kyla is the safety net for support – making sure nothing is missed and the team has what it needs to succeed. Using Spektrix in a previous role she felt supported and cared for every step of the way, and when it came time to transition, Spektrix was the first place she looked.

Kyle Tarbuck
Apprentice Software Engineer
Engineering
Manchester
Kyle Tarbuck
he/him
Kyle is currently retraining as a software engineer, having previously worked in a client-facing role delivering support, consultancy and training at Spektrix. He is now drawing on this experience to help develop new and exciting features for clients.

Chris Taylor
Senior Project Manager
Implementation
London
Chris Taylor
he/him
Chris sets our newest clients up in the best way and ensures they can use all the tools in Spektrix to help them reach their strategic goals. He enjoys the chance to work with and influence a range of arts and cultural organizations.

Rachel Thomas
Seating Plan Designer
Support, Relationships & Client Success
London
Rachel Thomas
she/her
Rachel works with the Support team and directly with clients to create seating plans that give customers the best possible experience when booking tickets.

Dean Tierney
Support Specialist
Support, Relationships & Client Success
New York
Dean Tierney
he/him
Dean helps answer any questions Spektrix clients may have about their system, and is passionate about helping arts organizations deliver incredible experiences to their audience. By drawing on the robust support network at Spektrix, Support Specialists like Dean make it possible for Clients to get the most out of Spektrix.

Katarina Vucic
Senior Support Analyst
Support, Relationships & Client Success
London
Katarina Vucic
she/her
Through support via email and phone calls, Katarina ensures that clients use Spektrix in the best way possible! Support can range from setting up offers and events, to troubleshooting hardware and creating seating plans. With a passion for the arts, she believes the right technology can make the arts even more accessible to a wide range of audiences, which is why she enjoys working for Spektrix.

Davina Waterton
Engineering Manager
Engineering
London
Davina Waterton
Davina helps engineering team members reach their full potential, providing opportunities to learn and grow in a supportive team environment and hiring new talent to deliver a quality product. The company culture and its focus on people, community and technology is important to Davina.

Lauren Watson
Client Success Line Manager
Support, Relationships & Client Success
New York
Lauren Watson
she/they
Lauren works to facilitate global connections, networking, career development and goal setting across client facing teams. At Spektrix she can indulge her passions without being in theatre directly – she’s always humbled by the fact she can bring my whole self to work and feel supported in doing so.

Holden Wertheimer-Meier
Account Executive
Business Development
New York
Holden Meier
he/him
Holden is responsible for reaching out to potential new Spektrix clients through marketing communications, attending conferences, and submitting proposals. He loves taking them through the system to brainstorm ways Spektrix can help increase staff efficiency and grow audiences. Spektrix allows Holden to work at an organization that authentically cares about its staff, client community, and the arts industry he loves, all from an office in walking distance from Broadway!

Allison Wheeland
Senior Marketing & Communications Specialist, Design & Visual Identity
Marketing & Communications
New York
Allison Wheeland
she/her
Allison supports the marketing team by creating high-quality and sophisticated visual materials, helping to tell the story of Spektrix to prospects and existing users alike. This work spans across many platforms and media, including video, web graphics, print collateral, and more. She loves how working at Spektrix has allowed her to explore her areas of interest and grow her skillset so that she can help to support her team better each day.

Josh Whelan
Senior Data Specialist
Support, Relationships & Client Success, Partnerships
Manchester
Josh Whelan
Josh helps clients, partners and team members to make the most out of the data available in the Spektrix system. He is inspired by working with, in his own words, “a bunch of brilliant, arty data nerds.”

Charlie Whitworth
Client Operations Manager (Projects)
Support, Relationships & Client Success, Implementation, Events & Community
London
Charlie Whitworth
he/him
Charlie introduces systems and processes across the company to make everything as effective as possible, to offer the best possible client service. He has worked for Spektrix for over a decade, inspired to make Spektrix work well as a company and system to help our clients and the arts thrive.

Amy Wilkes
Project Manager
Implementation
Manchester
Amy Wilkes
Amy supports clients through their Implementation stage at Spektrix to get them up and running on their new systems whilst making the process as smooth as possible. To her, the biggest quality of Spektrix is our team of inclusive, supportive and passionate people, which makes all the difference to her day.

Reb Willis
Agile Delivery Manager
Engineering
London
Reb Willis
she/her
Reb ensures our engineering teams are set up for success to deliver as effectively as possible in high trust, high performing teams. She’s inspired by the company values that are intrinsic to everything we do, how we work and engage with each other and our clients.

Hannah Wisdish
Project Manager
Implementation
New York
Hannah Wisdish
she/her
Hannah helps clients in North America get up and running with using Spektrix, aiming to help them improve their operations internally and for the benefit of their patrons. She finds it rewarding working for a company with such a clear mission that is so relevant to her own role at Spektrix.

James Wood
Client Support Manager
Support, Relationships & Client Success
Manchester
James Wood
he/him
James helps the team deliver the best and most efficient day to day support possible, ensuring we’re in the best position to help the organisations we work with. At Spektrix he can deliver great customer service through really strong relationships, and serve a sector that supports so many others in turn.

Jamie Wright
Senior Product Owner
Engineering
London
Jamie Wright
he/him
As a member of the Product team, Jamie identifies and delivers on improvements to the Spektrix platform. He enjoys collaborating both with users and colleagues to identify and implement the best opportunities. A long-standing theatre fan, Jamie loves combining his fondness for the arts with problem solving and analytical thinking.

Miriam Wright
Support & Training Consultant: Fundraising Specialist
Support, Relationships & Client Success
Manchester
Miriam Wright
she/her
Miriam splits her time between reactive support for our UK and Ireland clients, and providing consultative fundraising support to help fundraising teams get the most out of their Spektrix systems. She’s inspired by the culture of collaboration, both between team members and clients.

Sideman Wu
Helpdesk Engineer
Finance, Office Management & Administration
New York
Sideman Wu
Sideman’s work strengthens clients’ knowledge and builds confidence in themselves and in Spektrix, leading to shared success. Not only are people unique here, they're also extremely nice and helpful. The welcoming arms of the company showcase how much they care about you as an individual and not a cog in the machine.