Spektrix People

We are deeply invested in our users’ success

dedicated to achieving great outcomes today and in the longer term
Join our team

Together, we’re constantly learning and improving our approach, our platform, and the solutions and support we offer the cultural sector.

Senior Leadership

Michael Nabarro square

Michael Nabarro

CEO & Co-Founder
he/him

Michael is the CEO and one of two co-founders of Spektrix back in 2007. Michael leads on strategy, and on ensuring alignment across the business on the direction we’re heading in, as well as having a key focus on our company culture and ensuring this evolves positively as we grow. Michael is passionate about the ability for highly usable software to empower and excite its users.

A headshot of Alice Young, a woman smiling into the camera

Alice Young

Managing Director, UK & Ireland
she/her

Alice's background is in the arts and people/change leadership. In her role at Spektrix, Alice oversees the client teams in the UK & Ireland, ensuring the work we do with and for our clients is as effective as possible throughout from the minute they join the Spektrix community. She also oversees our strategy for client training, events and community globally.

Headshot of James Menezes, a tan bald man in his early thirties smiling into the camera

James Menezes

Vice President of Client Success
he/him

James has spent his career at multiple technology companies across a variety of industries and stages. His mission-driven focus, past experience in non-profit tech, and passion for delighting users are what led him to Spektrix. In his role, he supports the growth and scaling of our US and Canada client-facing teams.

Liv Nilssen, a white woman in her 40s with very short brown and silver hair. In the background a view from Edinburgh Castle showing other visitors, gardens, the street and shops. (1)

Liv Nilssen

Director of Sector Strategy
she/her

Liv aligns the work of Spektrix with the needs of the Spektrix Community, along with the wider arts and culture sector, and keeps client and sector success front and centre of everything we do. Connecting communities with art is her personal passion, and she feels privileged to work with hundreds of inspiring organisations across four countries.

A headshot of Mike Geller, a white man with dark, salt and pepper, straight hair and a faint dark beard, wearing a black sweater over a blue collared shirt and smiling into the camera.

Mike Geller

President, US & Canada
he/him

Mike's background is in business and technology, having spent most of his career at Oracle corporation. In his role at Spektrix, Mike oversees client success in the US and Canada, as well as growth for Spektrix, both in bringing on new clients and also new ecosystem partners.

A headshot of Raphaelle Roux, a white woman with brown hair, wearing an orange top and large earrings and smiling into the camera.

Raphaelle Roux

Director of Finance
he/him

Raph is a believer in the impact finance can have by partnering up with all levels of the business to build empowered, high performance teams. She’s passionate about taking a long-term view to help develop sustainable business growth and profitability. Originally from France where she worked in fine arts and e-commerce, Raph moved to the UK to join Spektrix in 2015.

A headshot of Richard Bates, a fair haired white man with glasses

Richard Bates

Director of Product
he/him

Richard works with clients, prospects, partners and internal teams, leading on how we evolve and add to our Product to meet the shifting technology landscape and changing needs of arts organisations. He's worked with us since 2012, and before that worked in a theatre where he was one of the first users of Spektrix.

Pamela Garratt

Pamela Garratt

Chief of Staff
she/her

Pamela's work focuses on our internal operations and ways of working and how we can be the most efficient and effective that we can be. She ensures we are promoting best practice in employee engagement, onboarding, health and safety and accessibility / reasonable adjustments and that we’re all able to get the right information, at the right time, to and from the right people.

Jason Efstathiou

Jason Efstathiou

Director of Software Engineering
he/him

An experienced engineering leader, Jason has worked in a wide range of high-growth companies to build agile product teams and scale cloud-based SaaS, Machine Learning and AI. He takes great pleasure in seeing customers’ reactions when they use software that is going to make a real difference to them.

A headshot of Jessica  Abejar in an outdoor setting, wearing an elaborate pearl collar necklace.

Jessica Abejar

Support & Training Consultant

Support, Relationships & Client Success

map location pin. New York

Jessica Abejar

she/her

Jessica works collaboratively with the Client Success team to provide organizations with the support they need to thrive, and as one of the North American trainers leads multi-client training. Jessica loves that Spektrix taps into all her interests and experiences - from business to the arts to tech - and enjoys being part of a team that supports each other.

A mid shot of Matt Akers, a man with shoulder length light brown hear, wearing a black turtle neck and yellow tinted glasses, gazing into the distance with bright blue sky in the background.

Matt Akers

Sector Development Manager

Support, Relationships & Client Success, Events & Community

map location pin. Manchester

Matt Akers

he/him

Matt produces events to support the needs of clients and the wider sector, drives forward community and organizational initiatives, and champions the continual development of our teams and users. He relishes the opportunity to regularly collaborate with others, working with a diverse range of individuals and organizations in arts and technology.

Emily walks along a lake smiling, dark hair pulled back in a bun, wearing a black coat, white collared shirt, and black slacks.

Emily Bacal

Marketing Content Specialist

Marketing & Communications, Events & Community

map location pin. New York

Emily Bacal

she/her

Emily supports event communications, working to build community through digital platforms. She enjoys thinking innovatively to increase the effectiveness of communications, and loves getting to work with such a dynamic, smart, and friendly team.

Samantha Bagwell, wearing sunglasses, a denim jacket and yellow skirt, sits on a tree stump

Samantha Bagwell

Global Fundraising Lead

Support, Relationships & Client Success, Implementation

map location pin. New York

Samantha Bagwell

she/her

Samantha leads our Global Fundraising Team, comprised of specialists responsible for the delivery of sector-leading tools and high quality practical and consultative support to fundraisers across the globe. Spektrix gives her the opportunity to work with clients and colleagues who are passionate about the continued success of the arts and culture sector.

A selfie of Darko, a white male in his early 30's, with a nice country landscape background with partially cloudy skies taken in the Cotswolds. Darko has a toothy smile even though his short brown hair is wet from the rain. He is wearing a grey & black raincoat with black backpack straps as the picture cuts off just below his shoulders.

Darko Baric

Business Development Manager

Business Development

map location pin. London

Darko Baric

he/him

Coming from an Arts background, Darko wants to see the industry thrive and reach audiences far and wide, and is thrilled to be working for a company that aims to do just that. Once gaining an understanding of the needs and goals of an organization, he is keen to discuss and show potential clients all the wonderful ways Spektrix can help them be achieved.

James Barker, a hairy guy on a bench

James Barker

Senior Software Engineer

Engineering

map location pin. London

James Barker

he/him

James works in the client impact team to fix urgent issues and make improvements that benefit both users and other developers. Spektrix is a people focussed business and puts a lot of effort into creating a fantastic working environment. We make software that really works for our clients.

Raice Bassett, with short hair wearing a green jumper, stands in an outdoor environment

Raice Bassett

Support Analyst

Support, Relationships & Client Success

map location pin. Manchester

Raice Bassett

Raice helps organisations we work with to keep things running smoothly across a range of areas, starting with setting up offers and ending with hardware setup. Raice likes the work environment at Spektrix, finding that everyone is incredibly helpful and supportive.

Mark Beards, a 30-something white man, looking towards the camera from the side

Mark Beards

Client Relationship Manager

Support, Relationships & Client Success

map location pin. Manchester

Mark Beards

he/him

Mark ensures that our clients feel valued and understand their importance as partners of the company rather than simply users of the system. He enjoys the opportunity to use technology to make the lives of arts workers easier.

Bryony Bell is a white woman with curly hair, pictured with her dog Rita

Bryony Bell

Head of Content

Marketing & Communications

map location pin. Manchester

Bryony Bell

she/her

Bryony’s work helps the organisations we work with, our partners and the wider sector to recognise the benefits of technology, best practice and industry insight. She’s delighted to be part of a company that shares her belief in the value of cultural experiences for a wide range of audiences.

Bryony is Vice Chair of the Arts Marketing Association in the UK.

Harpal sits on a cliff, lost in nature

Harpal Bhelt

In-House Legal Lead

Support, Relationships & Client Success

map location pin. London

Harpal Bhelt

she/her

Harpal works to find the right balance between our Clients and Spektrix, providing them with the confidence in our product, team and goals to build successful long-term relationships. She loves working in a forward thinking and positive organisation that has a focus on economic and social impact and a committment to providing outstanding service to its Clients.

Niki, a caucasian woman in her 30s, with her head in her hand, looking directly at the counter.

Niki Bierton

Systems Training Consultant

Support, Relationships & Client Success

map location pin. Manchester

Niki Bierton

she/they

Niki strives to ensure the best solutions are provided for our clients’ present and future problems. If the client is happy, we can increase successes in the Spektrix community! The openness to new ways of working, providing the best service to clients, and the team make Niki proud to work for Spektrix.

Jo Blackett with Scout the sausage dog

Jo Blackett

Support & Training Consultant

Support, Relationships & Client Success

map location pin. Manchester

Jo Blackett

she/her

Jo was a Spektrix user for over seven years before joining the team, and has always been impressed by the system and its contribution to customer and venue experience. She’s always had outstanding service from Spektrix and is pleased to be part of the team that delivers that same quality to other users.

Harry Brett-Jones, a middle-aged white man is wearing a T-shirt and helming a yacht on a summers day. He is looking away from the camera towards the front of the boat. There is blue sky, sea and some land in the background.

Harry Brett-Jones

Head of User Resources

Support, Relationships & Client Success, Events & Community, Implementation

map location pin. London

Harry Brett-Jones

he/him

Harry works on enhancing our client experience and improving the online resources available to Spektrix users. He loves working with a group of people who are committed to their work, enjoy what they do, value and encourage ideas and offer support freely.

A bearded man in his early 30's, wearing a green flannel shirt, smiling and having the time of his life!

Derek Brookens

Project Manager

Implementation

map location pin. New York

Derek Brookens

He/Him

Derek loves connecting with brilliant, art-focused people! Absorbing information and adapting to any situation has always been his strong suit. Helping arts organizations succeed is his priority, but he also loves exploring new technologies and opportunities.

A selfie of Amy Brown, a white woman in with long light brown hair, looking windswept smiling into the camera on a hillside during a hike.

Amy Brown

Project Manager

Implementation

map location pin. London

Amy Brown

she/her

As implementation project manager Amy helps get new clients set up and using Spektrix in the best way possible for their organisation. She’s inspired by the inclusive and supportive company culture, and by the opportunity to help organisations across the arts & cultural sector use technology and data to thrive.

A selfie of Ruth Brown, a women with brown curly shoulder length hair, wearing a jean jump suit, yellow backpack and big sunflower knitted earrings, smiling into the camera.

Ruth Brown

Client Consultancy Manager

Support, Relationships & Client Success

map location pin. Manchester

Ruth Brown

she/her

Ruth leads a team of consultants to empower users to leverage the Spektrix system to meet their organisational strategic goals, with specialisms in reporting, segmentation and integrations. At Spektrix, there's always something new to get involved in, and she values how Spektrix encourages, considers, and makes changes based on feedback.

Fraser Bryant

Fraser Bryant

Staff Engineer

Engineering

map location pin. London

Fraser Bryant

Fraser is an expert on how the inner workings of the Spektrix platform tick, and his talented team of engineers helps design the core which drives much of our functionality and scalability. He is particularly attracted to solving the more difficult challenging problems, but also tea and fiction.

A headshot of Jennifer Caveney,  a woman with blonde straight hair wearing a grey jumper and glasses and smiling into the camera.

Jennifer Caveney

Global Talent Acquisition Partner

People & Talent

map location pin. Manchester

Jennifer Caveney

she/her

Jen leads the Talent Acquisition team at Spektrix, helping the business to identify, attract and acquire top talent globally with a focus on inclusive recruitment. Jen was drawn to Spektrix by the mission and values that shine through the whole company and its people as well as our commitment to creating an inclusive work place.

Laishan Chu wearing a white dress, looking directly into the camera

Laishan Chu

Management Accountant

Finance, Office Management & Administration

map location pin. London

Laishan Chu

she/her

Laishan looks after our day to day finance and answers internal and external financial queries. She likes that Spektrix is actively trying to improve the DEI in the company and within the industry. As a member of the BAME community, she finds it refreshing to see issues are not just forgotten or brought up once a year.

A headshot of Martin Counter, a man in his thirties with long brown hair tied back in a pony tail.  He is wearing a white shirt, standing in front of some window blinds and smiling at the camera

Martin Counter

Implementation Lead

Implementation, Support, Relationships & Client Success

map location pin. Manchester

Martin Counter

he/him

Martin supports the implementation team to get new clients live with Spektrix, preparing and transforming their existing processes and systems and connecting technical expertise. Martin loves live theatre, he shares Spektrix's passion for the arts and truly believes they are an irreplaceable part of being human.

A photo of Melissa Cox, a woman with short, brown wavy hair, wearing a black hoodie, standing in a park with some trees visible in the background.

Melissa Cox

Support Analyst

Support, Relationships & Client Success

map location pin. London

Melissa Cox

she/her

Melissa joined Spektrix after five years working in the box office at a user organisation. She’s eager to help other venues get the best out of Spektrix, and loves working in a team with friendly and supportive colleagues.

A headshot of Stephen Cripps, a man with dark wavy hair, wearing a blue shirt and glasses smiling

Stephen Cripps

Head of Implementation and Client Solutions UK/IE

Implementation, Support, Relationships & Client Success

map location pin. London

Stephen Cripps

he/him

Stephen works with our newest clients to help them realise the potential of the Spektrix system from the start. He helps our teams respond to major business and industry change that impacts our clients. Stephen likes supporting organisations delivering incredible experiences for their audiences with a team of people driven by the same mission.

Ellen Davnall

Ellen Davnall

Software Engineer

Engineering

map location pin. London

Ellen Davnall

she/her

The client impact team fixes bugs and develops small features to continually improve clients' day-to-day experience of Spektrix. Ellen’s inspired by the innovation and passion of our users, the camaraderie of the Spektrix team, and the commitment to learning and development that allowed her to retrain as a software engineer.

A sunny image of Sarah Caswell, a white woman wearing a hat and crouched next to her service dog, a medium sized fawn colored cattle mix with freckles, both have big smiles.

Sarah Dew Caswell

Global System Training Manager

Support, Relationships & Client Success, Implementation

map location pin. New York

Sarah Dew Caswell

she/they

Sarah focused on making sure that the Spektrix System has accessible training resources to help our internal teams scale and our clients succeed to their highest potential. They believe in the power of the arts to draw communities together. Spektrix is a genuinely mission oriented business that is invested not just in the health and success of our clients, but in the industry as a whole. That big picture view is important.

A headshot of Janie Dickerson, a white woman with red curly hair, wearing a grey blazer and smiling into the camera.

Janie Dickerson

Account Executive

Business Development

map location pin. New York

Janie Dickerson

she/her

Janie is responsible for connecting with arts organizations in the US and Canada to brainstorm ways Spektrix might help increase both their team's efficiency and audience loyalty. She loves being able to merge her passions for theatre and technology and to support incredible arts leaders across the industry.

Robin Dodds sitting in a cafe on a Greek island looking happy wearing clothes with heavily clashing patterns.

Robin Dodds

Engineering Management Lead

Engineering

map location pin. London

Robin Dodds

he/him

Robin drives initiatives to ensure our culture is as good as it can be, helping engineers achieve their goals and hiring brilliant new people to help us grow. Working on something that does good for the world is a huge motivator, and a business model that means we succeed only when our clients do is icing on the cake!

A headshot of Karen Elizondo, a woman with long straight brown hair, purple leaf-shaped earrings, and pink lipstick smiling into the camera.

Karen Elizondo

Sales Team Manager

Business Development

map location pin. New York

Karen Elizondo

she/her

Karen works with organizations all around North America to show how Spektrix could help them to support their mission of bringing amazing art and entertainment to their communities. She's inspired by the continuous improvement mindset that the Spektrix team implements every day to better its technology and foster growth in its people.

Jen a white woman in her fourties in the lake district

Jen Farrant

Business Intelligence Manager

Finance, Office Management & Administration

map location pin. London

Jen Farrant

she/her

Jen leads the Business Intelligence team to help team members understand, ask questions, solve problems and make decisions with their data. Jen loves that Spektrix is a BCorp, and the fact that it aims to be a Force For Good, For All.

Charlie, a white person with shoulder-length brown hair and bangs, looks over their shoulder toward the camera wearing a grey and white wool coat.

Charlie Finan

Support Specialist

Support, Relationships & Client Success

map location pin. New York

Charlie Finan

they/them

Charlie provides consistent and friendly customer service to our users and advises them on best system practices. They enjoy collaborating with the Support team. They are a lifelong performer and present-day director, and think that it's amazing to be able to concretely support an industry they adore: it feels like their opportunity to give back to something that's poured so much into them.

Billy Fluck, a man in his twenties, smiling and holding a golf club at a driving range.

Billy Fluck

Global Program Consultant

Partnerships, Support, Relationships & Client Success

map location pin. London

Billy Fluck

he/him

Billy helps to deliver strategic projects that improve the impact Spektrix has on organisations we work with, and ensures new partners have everything they need. Billy enjoys working for a B Corp, valueing the commitment to bettering the social and environmental impact as an exciting step change in corporate working.

A headshot of Nickasey Freeman, a smiling black women in her early twenties with curly shoulder length black hair wearing a frilly, mustard yellow, tank top.

Nickasey Freeman

Support & Training Consultant

Support, Relationships & Client Success

map location pin. New York

Nickasey Freeman

she/her

Each day, clients trust Nickasey to help navigate the ins and outs of their Spektrix systems, working together to find solutions and making Nickasey a member of their extended team. She’s inspired by a collaborative work environment that creates room for curiosity and endless opportunities for growth.

Ollie is a white man in his twenties with a beard, wearing a white t shirt and green shirt, smiling at the camera.

Ollie Freeman

Software Engineer

Engineering

map location pin. London

Ollie Freeman

he/him

As a software engineer, Ollie helps extend and improve the Spektrix solution, drawing on experience working in the Client Success team. Ollie enjoys working collaboratively with a purpose driven team of creative problem solvers.

Sarah Frost, a woman wearing an orange bobble hat, is looking over her shoulder and smiling

Sarah Frost

Client Insights Manager

Support, Relationships & Client Success

map location pin. Manchester

Sarah Frost

she/her

Sarah helps our clients make the most of their data - consulting with individual users to reach their strategic goals, and analysing trends and benchmarks across the sector. The mix of arts and tech is right up her street, and she’s loved seeing the Spektrix Community continue to grow.

Brooke smiles, wearing a black shirt and gold earrings.

Brooke Gallagher

Head of Community & Events

Events & Community, Support, Relationships & Client Success

map location pin. London

Brooke Gallagher

she/her

We strive to bring high quality, impactful ideas and learnings as well as opportunities to connect with others through our in person and online activities. The arts, ideas sharing and purposefully caring about people are all important to Brooke; she’s lucky to see these in action across the Spektrix Community every day.

Dani Gambier, a white woman with blonde hair and glasses, stands with a hand on hip, with a backdrop of a lake and mountains in the Alps.

Daniella Gambier

Client Support Manager

Support, Relationships & Client Success

map location pin. London

Daniella Gambier

she/her

Dani helps the team to deliver the best support possible and stay on top of everything by developing internal resources and processes to help the team work efficiently. Dani is inspired every day by her colleagues' enthusiasm for supporting our clients. She loves that every day at Spektrix keeps her on her toes.

Davi Garms smiling at Ibirapuera Park in Sao Paulo, Brazil

Davi Forte Garms

Software Engineer

Engineering

map location pin. London

Davi Forte Garms

he/him

Davi works in the Client Impact Team, supporting clients, fixing bugs and improving the application to meet users' and business needs. He loves the people-oriented culture, the fun, the collaborative environment and the commitment to continuous improvement at Spektrix.

Nicola Grant

Nicola Grant

Project Manager

Implementation

map location pin. Manchester

Nicola Grant

she/her

Nicola guides new clients as they make the move to Spektrix to become confident users from the get-go, and helps a wide variety of arts and cultural organisations in the vital work they do within their communities. She likes the wonderful people within the Spektrix team, and how supportive and encouraging we are of each other.

Firat smiles into the camera wearing a grey t-shirt.

Fırat Gülmez

Partner Integrations Specialist

Support, Relationships & Client Success

map location pin. London

Fırat Gülmez

he/him

Fırat helps our tech partners bring their product offering into our eco system so we can meet our clients unique and versatile needs. He enjoys working at Spektrix as combines two of his passions together, tech and art. 

A headshot of Anne Harvey, a white woman with very short brown hair, wearing a hooded coat and holding a small dog.

Anne Harvey

Head of Program Management

Partnerships, Support, Relationships & Client Success

map location pin. London

Anne Harvey

she/her

Anne oversees a program of strategic step-change projects in the business that are designed to maximise the impact Spektrix can have on the industry. She loves solving complex problems, and working for a business that's serious about affecting positive change in the world.

Kate Herzlin, a woman with red curly hair, wearing a dark blue shirt and smiling against a landscape of trees.

Kate Herzlin

Implementation Team Manager

Implementation

map location pin. New York

Kate Herzlin

she/her

Kate works with new clients on their implementation journey, laying a sustainable foundation for their growth for years to come. Kate loves the 360 degree view of audience behavior in Spektrix, enabling clients to expand their audiences thoughtfully and intentionally. Because as far as Kate can tell, no one pursues the arts to move spreadsheets between databases all day!

Robin Hester

Robin Hester

Senior Application Support Engineer

Engineering

map location pin. London

Robin Hester

As part of the client impact team Robin works on system stability and deals with bugs and incidents, ensuring the best possible experience for Spektrix users. Spektrix is an exciting leading edge technology company that helps the arts industry grow and deliver.

A crouching picture of Richard Homewood, a man with brown hair in the local forest.

Richard Homewood

Senior DevOps Engineer

Engineering

map location pin. London

Richard Homewood

As a DevOps engineer Richard’s work enables developers and other engineers to develop and deploy faster, safer and more securely in the cloud to essentially bring business value quicker to the customer. Richard was drawn to the great engineering culture and and organisation that really does look after and nurture its employees.

A photo of Caitlin Hudecheck, a white woman in her twenties, with curly brown hair and blue eyes, wearing a red sweater and cream overalls, standing inside of an apartment with white walls.

Caitlin Hudecheck

Project Manager

Implementation

map location pin. New York

Caitlin Hudecheck

she/her

Caitlin is the first point of contact for many client questions, growing strong relationships that allow each of us to grow and learn together. Working with so many different clients gives her a unique look on the arts world, and her role allows her to be a part of their success stories.

A headshot of Huzeifa Hussein.  A man with black hair, wearing a wear a traditionally indian kurta and smiling, whilst looking into camera

Huzeifa (Huz) Hussein

Support Analyst

Support, Relationships & Client Success

map location pin. Manchester

Huzeifa (Huz) Hussein

he/him

In his role Huz supports clients to make the right decides whilst using Spektrix, and to be successful in meeting their organisations’ and customers’ needs.

A photo of AJ smiling. He has a very short shaved brown hair, glasses and a ginger beard.

Andrew 'AJ' Jones

Principal Engineer

Engineering

map location pin. Manchester

Andrew 'AJ' Jones

he/him

AJ maintains the technical vision to ensure our SaaS platform continues to meet clients’ needs and maintains Extreme Programming (XP) practices like Test Driven Development, Pair Programming and Continuous Delivery.
He was attracted to Spektrix due to its engineering culture and focus on working towards a more accessible arts industry.

Headshot of Lowri Jones with yellow top and orange dungarees, background is a colourful bookcase.

Lowri Jones

Support & Training Consultant (Learning & Participation Specialist)

Support, Relationships & Client Success

map location pin. Manchester

Lowri Jones

she/her

Lowri works closely with Learning & Participation teams to improve their knowledge and use of the Spektrix system, developing guidance on best practice. Having predominantly worked within not-for-profit art venues before, Lowri appreciates that Spektrix is fully invested in supporting them in their work with local and wider communities.

Aggelos Kanarelis

Aggelos Kanarelis

Infrastructure Engineer

Engineering

map location pin. London

Aggelos Kanarelis

Aggelos ensures teams across the business have the tools and services they need by maintaining and improving corporate infrastructure and keeping security at the forefront of everything we do. The culture, the vision for the corporate infrastructure, opportunities to grow and the diversity of the team all attracted Aggelos to Spektrix.

Daria Kerschenbaum, a white woman with dark hair, smiles into the camera while peaking out from a lace curtain, wearing a yellow shirt.

Daria Kerschenbaum

Support Specialist

Support, Relationships & Client Success

map location pin. New York

Daria Kerschenbaum

she/her

Daria helps clients navigate Spektrix to support their day-to-day operations with an in-depth knowledge of the software and collaborative problem-solving skills. As a theatre artist herself, she's inspired by our clients and their unique artistic programming.

Sanjana Khot

Sanjana Khot

Senior Software Engineer

Engineering

map location pin. London

Sanjana Khot

she/her

As part of the Features team, Sanjana works on developing high priority features for the system, including the Ticket Subscriptions project. Spektrix has a fantastic, supportive work culture and serves the arts industry! A great way to combine logical work as well as gaining exposure to the arts.

Neil Laurence

Neil Laurence

Senior Azure DevOps Engineer

Engineering

map location pin. London

Neil Laurence

he/him

Neil’s role combines robust scalable infrastructure with seamless application delivery. He enjoys working at Spektrix as there is a rare ethos providing a great team spirit and a sense of care and responsibility for all its clients and associates.

Annie Loake, a woman with short dark hair, hold a fluffy black and white cat in a garden while smiling at the camera

Annie Loake

Support Lead

Support, Relationships & Client Success

map location pin. New York

Annie Loake

she/her

Annie has always loved theatre, whether onstage as a child or working as a box office manager. She’s inspired by our amazing clients and the wider industry to upskill and build confidence in the North America support team, as well as working across the business on global alignment and knowledge sharing.

Aenne lotze, a person with short hair, glasses and wrapped in a green scarf stands below a tree, looking to the side

Aenne Lotze

Marketing & Communications Projects Manager

Marketing & Communications, Partnerships

map location pin. London

Aenne Lotze

Aenne translates complex information for clients and partners into widely accessible resources and supports the Marketing and Partner Ecosystem teams with analytical insight. Having worked in the arts, Aenne enjoys giving something back to arts organisations and support their success.

A headshot of Thembi wearing a pair of earrings she designed and made herself

Thembi Mabhena

People & Talent Manager

People & Talent

map location pin. London

Thembi M.

she/her

Thembi works closely with the teams through coaching and supporting in people related matters while contributing to carving out the culture while working towards the Spektrix vision. Thembi was drawn to Spektrix because she realised that it is a company that doesn't stand still and moves with the changing climate as well as being ahead in their thinking. What inspires her the most about working at Spektrix is that it's a company that doesn't clip your wings but allows you to flourish in your strengths.

A headshot of Emily Mangnall, a woman with dark hair, wearing black leather jacket and smiling into the camera.

Emily Mangnall

People & Talent Manager

People & Talent

map location pin. Manchester

Emily Mangnall

she/her

Emily works to ensure our team receives the training and development they need to be successful in their role and career, fostering an inclusive working environment and supporting the wellbeing of team members. The passion and energy team members display when working towards the Spektrix mission inspires Emily daily.

Dex Manson, a picture of a non-binary person, Lyndsay Manson, with short, black hair, wearing a white long sleeved shirt and blue pants smiling into the camera.

Dex Manson

Project Implementation Manager

Support, Relationships & Client Success, Implementation

map location pin. New York

Dex Manson

they/them

Dex helps clients create the best, most sustainable Spektrix systems possible through the Implementation process by ensuring their needs are met when creating their new systems. The company culture and emphasis on a healthy work/life balance has genuinely changed their life!

A headshot of Allegra Markson, a woman with shoulder length blonde hair, smiling into the camera.

Allegra Markson

Head of Business Development

Business Development

map location pin. London

Allegra Markson

Allegra maximizes the positive impact of Spektrix by growing our community and ensuring we partner with organizations where our technology and service are the perfect fit to help them reach their business goals. She's inspired by the ambition, resilience and passion for the arts that is present across the team and our entire community.

David Marshalsea, a man in his forties with shaved hair & stubble , stands in front of the sea at Porlock Wier.

David Marshalsea

Reporting Specialist

Support, Relationships & Client Success

map location pin. Manchester

David Marshalsea

he/him

David works with the Support team and directly with clients to create reports alongside providing consultative support. He loves working for a company that uses great technology to deliver powerful solutions for great organizations.

A headshot of Paul McGuinness, a man with dark hair and a beard, wearing a green jacket.

Paul McGuinness

Director of Client Relations, UK & Ireland

Support, Relationships & Client Success

map location pin. London

Paul McGuinness

he/him

Paul's role is to understand our clients' ambitions, priorities and challenges, bringing their voice into everything we do at Spektrix. He loves the opportunity to work with people at amazing cultural organisations across the UK and Ireland and help unlock the potential of our partnerships.

Dave McNamara_2

Dave McNamara

Support Analyst

Support, Relationships & Client Success

map location pin. Manchester

Dave McNamara

he/him

Dave enables our clients to get the very best from Spektrix, making their working lives easier and as stress-free as possible. He loves how diverse the Spektrix team is, how everyone is encouraged to be their authentic selves, and enjoys working for a company that cares so deeply about its team.

Brett Mills likes the great outdoors.

Brett Mills

Global Learning & Development Manager

map location pin. London

Brett Mills

he/him

As the Global Learning and Development Manager Brett develops and champions learning-related initiatives across the business to support Spektrix team members. He also develops training strategies and processes to ensure our offer is sector-leading. Brett is continually impressed with the positive culture at Spektrix and the can-do attitude of the team..

Alicia Moeller standing in front of a flower garden, smiling at the camera

Alicia Moeller

Support Team Manager

Support, Relationships & Client Success

map location pin. New York

Alicia Moeller

she/her

Alicia leads a team of Support Specialists, helping individuals achieve professional goals. She identifies opportunities for group upskilling of the Spektrix software, and develops new workflow processes to promote efficient department growth. She’s motivated by the community-driven work culture at Spektrix.

Alice Newton, a white woman with straight brown hair, is smiling. The image includes a Mental Health First Aider badge.

Alice Newton

Head of Support, Training & Consultancy (UK/IE)

Support, Relationships & Client Success

map location pin. London

Alice Newton

she/her

Alice works with team members, clients and partners to make sure our UK and Irish clients have everything they need to make the most of their Spektrix. Being part of an organisation that helps hundreds of diverse arts and entertainment organisations thrive means Alice gets to do what she loves for a living.

A headshot of Keren Nicol, a woman in her 30s with brown hair and freckles wearing a grey sweater and mustard-coloured knitted snood. She's outside with blossom trees around her.

Keren Nicol

Business Development Manager

Business Development

map location pin. London

Keren Nicol

Keren works with prospective clients to understand their aims, objectives and challenges, suggesting how a partnership with Spektrix can help them achieve their goals to deepen relationships with audiences, grow revenue and build resilience. Keren loves helping organisations make meaningful connections with their customers, attract new audiences, and deliver fantastic experiences.

A headshot of Tom Nolan, a male with brown hair and glasses.

Tom Nolan

Head of Global Ecosystem

Partnerships, Business Development, Support, Relationships & Client Success

map location pin. London

Tom Nolan

he/him


Tom enables Spektrix clients to access the solutions and industry experts to enable them to do more, based on their unique activities, audiences and needs. He’s always been passionate about the arts and technology, and Spektrix gives him the opportunity to combine these two passions.

Rachael is pictured riding on a blue bicycle wearing a helmet. The bicylce has a basket with a blanket and Rachael is riding along the waterfront in Liverpool.

Rachael Norris

Resources Editor

Support, Relationships & Client Success

map location pin. Manchester

Rachael Norris

she/her

Rachael creates and curates online user resources that help clients use Spektrix better and more efficiently. Working at Spektrix combines her two passions - technology and the arts. She is interested in creating amazing user journeys by making data-driven decisions.

Bethany Nothstein, a white woman with blonde hair and glasses wearing a black shirt and leopard print jacket smiling at the camera.

Bethany Nothstein

Sector Strategy & Community Manager

Support, Relationships & Client Success, Partnerships, Events & Community

map location pin. New York

Bethany Nothstein

she/her

Bethany facilitates connections with clients and the industry. She’s inspired by the teamwork and collective focus on continued improvement that she experiences at Spektrix.

A headshot of Richard Nyada, a man wearing glasses and smiling into the camera

Ricky Nyada

Technical Lead

Engineering, Implementation

map location pin. London

Ricky Nyada

he/him

Ricky oversees the smooth function of all technical tasks within the Client Impact team, resolving dev challenges, assisting with training and recruitment, and implementing the technical vision to improve our SaaS platform. He enjoys the progressive engineering culture and strong commitment to client satisfaction at Spektrix.

A headshot of Rachael OBrien, a woman with short dark hair and glasses, with her black fluffy cat draped around her shoulders

Rachael O'Brien

Senior Support Analyst

Support, Relationships & Client Success

map location pin. Manchester

Rachael O'Brien

she/her

Rachael helps deliver high quality support to our clients, with a particular focus on ongoing skill development of our Support, Training and Consultancy team. She appreciates our fun, collaborative environment that is always striving for the best for its clients and team members.

Victoria, a woman with pink hair is standing in front of an ice cream van, wearing a black dress, sunglasses and eating a giant pink ice cream.

Victoria O'Brien

Senior Consultant (Fundraising)

Support, Relationships & Client Success

map location pin. Manchester

Victoria O'Brien

she/her

Victoria's core role revolves around advocating for our fundraising users, ensuring they have the tools and strategies needed to be successful in their organizations. She has worked in theatres since she was 14, both onstage, backstage, from tiny box offices to huge fundraising galas. She loves that Spektrix supports entire organizations and that she can be integral to making a difference for her colleagues in venues and beyond.

A white woman in her thirties with shoulder length brown hair and glasses, excitedly holding a Star Baker award spoon after winning Spektrix Bake-Off.

Amy O'Connor

Apprentice Software Engineer

Engineering

map location pin. London

Amy O'Connor

she/her

After 4 years as the Office Manager for the London and Manchester offices, Amy has now joined the Client Impact Team as an Apprentice Software Engineer. She has traded in her admin duties to learn the ins and outs of the Spektrix system with a focus on urgent client needs, from reactive incident management to solving bugs, and fixing the root causes of issues for clients through small product improvements. Amy loves how Spektrix cares about its people, and is always willing to listen and learn to be the best it can be.

Lauren OMara

Lauren O'Mara

Senior Software Engineer

Engineering

map location pin. London

Lauren O'Mara

she/her

As part of the Features team, Lauren focuses on delivering larger features to help make the lives of existing users easier and extend our reach across the Spektrix Community. The combination of arts and tech is what drew her to Spektrix; it’s the perfect mix of both.

Theo Pacun, an Asian-American man in his twenties wearing an Aloha shirt

Theo Pacun

Support Specialist

Support, Relationships & Client Success

map location pin. New York

Theo Pacun

he/him

Theo tracks down answers, troubleshoots bugs, and helps empower clients to find solutions to their problems. He thinks enjoying art is a necessary part of living life and is happy to be working at a company whose mission is facilitating those experiences.

A headshot of Ben Park, a white man with dark hair and a beard, smiling into the camera

Ben Park

Global Head of Marketing and Communications

Marketing & Communications

map location pin. London

Ben Park

he/him

Ben works with the whole Marketing and Communications team to ensure we're telling the story of everything that Spektrix does to the outside world. Having been at Spektrix since the early days, seeing our business grow whilst continuing to do a great job supporting our users makes him want to keep coming back every day.

Georgie Pepper, a woman with brown curly hair, sitting on a bench in a park and smiling to the camera

Georgie Pepper

Product Owner

Engineering

map location pin. London

Georgie Pepper

she/her

Georgie collaborates with our users and internal teams to identify the highest priority changes and improvements to the Spektrix platform, working with our engineers on delivering this work. She loves being able to spend every day working in a supportive and collaborative environment, serving a sector she values and believes in.

Grace Plumb, a white woman with brown hair tied up, showcasing her little black & tan dog on a Welsh campsite

Grace Plumb

Support Analyst

Support, Relationships & Client Success

map location pin. Manchester

Grace Plumb

she/her

Grace hopes to build genuine and lasting relationships with clients, offering them efficient, collaborative and friendly support.  She is inspired by the learning culture which is embedded in Spektrix, and the genuine passion and care that goes into both nurturing their people and supporting the arts community. 

A headshot of Mike Powell, a white man with dark hair in a dark blue shirt

Mike Powell

Sales Development Manager

Business Development, Partnerships

map location pin. London

Mike Powell

he/him

It’s important to Mike that Spektrix genuinely cares about the arts and is focused on supporting the whole sector. He was proud when Spektrix became a B Corporation, recognising our work to help people access culture - enriching their lives and promoting positivity and excellence.

A headshot of Nina Primeraki, wearing a purple fluffy jumper, and smiling into the camera.

Nina Primeraki

Client Integrations Lead

Support, Relationships & Client Success, Implementation, Partnerships

map location pin. London

Nina Primeraki

she/her

Nina enables Spektrix clients and partner web developers to make the most out of the Spektrix system tools and resources for a seamless customer experience on our clients’ websites. Nina started her Spektrix journey as a client and joined the team to combine her passion for tech, websites and the arts sector.

A headshot of Robin Sheffield, a man with brown hair wearing a denim shirt and glasses, smiling into the camera.

Robin Sheffield

Solutions Architect

Business Development

map location pin. London

Robin Sheffield

he/him

Robin demonstrates to prospective clients how Spektrix can provide the solutions and tailored support they need to best realise their organisational goals. With a background in the music charity sector, he loves that Spektrix brings together his passion for the arts and helping people with his interest in technology.

Alessandro Signoretti, wearing sunglasses, stands on a bridge in Venice

Alessandro Signoretti

Senior Software Engineer

Engineering

map location pin. London

Alessandro Signoretti

Alessandro collaborates in building software and infrastructure in the Cloud that support the work of the other engineering teams. He always seeks opportunities for mentoring and knowledge sharing across engineering. He really enjoys the learning and knowledge sharing culture at Spektrix and the strong commitment in constantly improving the way we work and collaborate.

Aura Silva, a woman with long dark brown hair wearing a striped blazer

Aura Silva

Helpdesk Engineer

Engineering

map location pin. London

Aura Silva

she/her

Aura works to give support to all the users who need access to the company's computer systems. This includes new software or hardware, repairing hardware that has become faulty, training employees in the use of new software, and troubleshooting problems with the system or with an individual's computer. She enjoys the friendly way in which everyone at Spektrix offers to help one another and the ability to learn and grow with the Engineering team.

Apoorva Singh

Apoorva Singh

Support Analyst

Support, Relationships & Client Success

map location pin. London

Apoorva Singh

she/her

Apoorva provides clients with support, advice and bespoke troubleshooting. She collaborates with team members to work towards shared team and client success in the arts and technological sector, and the integration of digital to promote arts and cultural growth.

A headshot of Mark Smith, a man with brown hair and a full beard, wearing a button down shirt and smiling into the camera.

Mark Smith

Implementation Lead (North America)

Implementation

map location pin. New York

Mark Smith

he/him

Mark ensures that our clients' implementation journeys are successful and that our team and processes are efficient. Mark is passionate about using technology to help advance the performing arts and cares deeply about their people and the missions they serve.

Captain Ben Snell

Ben Snell

Senior Project Manager

Implementation

map location pin. London

Ben Snell

he/him

Ben works with our new clients to get them live with Spektrix, transforming processes and influencing change that sets them up for future success. He is really passionate about the arts sector and loves having the opportunity to help our clients grow through great technology.

A photo of Sara, a white woman in her late twenties with brown wavy hair, in front of the cherry blossoms at the Brooklyn Botanical Gardens.

Sara Stevens

Support and Training Consultant, Fundraising Specialist

Support, Relationships & Client Success

map location pin. New York

Sara Stevens

she/her

Sara trains and strategizes with fundraisers across North America. She considers fundraising to be a vital part of non-profit theater and wants to make sure our clients have the data and tools to make their asks. As a former Spektrix client, she was always impressed by the culture of the team and loved learning the ins and outs of the system in depth with the client perspective in the back of her head.

Sarah Stopford, a woman with wavy blond hair and glasses, smiles into the camera

Sarah Stopford

Support and Training Consultant

Support, Relationships & Client Success

map location pin. Manchester

Sarah Stopford

she/her

Sarah’s day to day support ensures clients can work effectively, troubleshooting issues and working on longer term consultative projects. She delivers training and supports client learning and development. Sarah enjoys combining her love of the arts and technology in an inclusive and collaborative, client-focussed working environment.

Peter Street, a white male of around 40, smiling into camera waring a dark t-shirt with a blurred background

Peter Street

Senior Software Developer

Engineering

map location pin. Manchester

Peter Street

he/ him

Peter works with the Platform team to enhance and support the whole business to move to newer technologies. He appreciates and values the reputation Spektrix has for craftsmanship and quality.

Kyla Tacopina, a woman with straight brown hair, wearing a purple top

Kyla Tacopina

Support Coordinator

Support, Relationships & Client Success

map location pin. New York

Kyla Tacopina

she/her

Kyla is the safety net for support – making sure nothing is missed and the team has what it needs to succeed. Using Spektrix in a previous role she felt supported and cared for every step of the way, and when it came time to transition, Spektrix was the first place she looked.

Kyle Tarbuck

Kyle Tarbuck

Apprentice Software Engineer

Engineering

map location pin. Manchester

Kyle Tarbuck

he/him

Kyle is currently retraining as a software engineer, having previously worked in a client-facing role delivering support, consultancy and training at Spektrix. He is now drawing on this experience to help develop new and exciting features for clients.

Chris Taylor, a white man in shorts and a rain coat, poses for a photo when standing on a rock ledge in the Peak District on a grey day.

Chris Taylor

Senior Project Manager

Implementation

map location pin. London

Chris Taylor

he/him

Chris sets our newest clients up in the best way and ensures they can use all the tools in Spektrix to help them reach their strategic goals. He enjoys the chance to work with and influence a range of arts and cultural organizations.

A headshot of Rachel Thomas, who is wearing a dark green top and looking into the camera.

Rachel Thomas

Seating Plan Designer

Support, Relationships & Client Success

map location pin. London

Rachel Thomas

she/her

Rachel works with the Support team and directly with clients to create seating plans that give customers the best possible experience when booking tickets.

a headshot of Dean, a man with short light brown hair, wearing a suit jacket over a white shirt, smiling into the camera

Dean Tierney

Support Specialist

Support, Relationships & Client Success

map location pin. New York

Dean Tierney

he/him

Dean helps answer any questions Spektrix clients may have about their system, and is passionate about helping arts organizations deliver incredible experiences to their audience. By drawing on the robust support network at Spektrix, Support Specialists like Dean make it possible for Clients to get the most out of Spektrix.

A headshot of Katarina, a woman with blonde hair, wearing a black t-shirt and smiling into the camera.

Katarina Vucic

Senior Support Analyst

Support, Relationships & Client Success

map location pin. London

Katarina Vucic

she/her

Through support via email and phone calls, Katarina ensures that clients use Spektrix in the best way possible! Support can range from setting up offers and events, to troubleshooting hardware and creating seating plans. With a passion for the arts, she believes the right technology can make the arts even more accessible to a wide range of audiences, which is why she enjoys working for Spektrix.

Davina Waterton, on holiday holding an ice cream.

Davina Waterton

Engineering Manager

Engineering

map location pin. London

Davina Waterton

Davina helps engineering team members reach their full potential, providing opportunities to learn and grow in a supportive team environment and hiring new talent to deliver a quality product. The company culture and its focus on people, community and technology is important to Davina.

Lauren Watson wearing a green dress with pink hair and pink sunglasses is smiling at the camera. Their tattoo is also visible on their right arm.

Lauren Watson

Client Success Line Manager

Support, Relationships & Client Success

map location pin. New York

Lauren Watson

she/they

Lauren works to facilitate global connections, networking, career development and goal setting across client facing teams. At Spektrix she can indulge her passions without being in theatre directly – she’s always humbled by the fact she can bring my whole self to work and feel supported in doing so.

Holden Wertheimer-Meier, a person with short brown hair and a blue shirt, sits in front of a wall of Playbills giving side-eye to a cat sitting on his shoulders.

Holden Wertheimer-Meier

Account Executive

Business Development

map location pin. New York

Holden Meier

he/him

Holden is responsible for reaching out to potential new Spektrix clients through marketing communications, attending conferences, and submitting proposals. He loves taking them through the system to brainstorm ways Spektrix can help increase staff efficiency and grow audiences. Spektrix allows Holden to work at an organization that authentically cares about its staff, client community, and the arts industry he loves, all from an office in walking distance from Broadway!

Allie Wheeland a white woman with short blonde hair and grey eyes wearing a bright orange scarf and looking to the side of the camera

Allison Wheeland

Senior Marketing & Communications Specialist, Design & Visual Identity

Marketing & Communications

map location pin. New York

Allison Wheeland

she/her

Allison supports the marketing team by creating high-quality and sophisticated visual materials, helping to tell the story of Spektrix to prospects and existing users alike. This work spans across many platforms and media, including video, web graphics, print collateral, and more. She loves how working at Spektrix has allowed her to explore her areas of interest and grow her skillset so that she can help to support her team better each day.

Josh Whelan with his muddy dog Ko-Ko on a mountain walk

Josh Whelan

Senior Data Specialist

Support, Relationships & Client Success, Partnerships

map location pin. Manchester

Josh Whelan

Josh helps clients, partners and team members to make the most out of the data available in the Spektrix system. He is inspired by working with, in his own words, “a bunch of brilliant, arty data nerds.”

A headshot of Charlie Whitworth, a man with short dark hair and a freckly face, wearing a white shirt.

Charlie Whitworth

Client Operations Manager (Projects)

Support, Relationships & Client Success, Implementation, Events & Community

map location pin. London

Charlie Whitworth

he/him

Charlie introduces systems and processes across the company to make everything as effective as possible, to offer the best possible client service. He has worked for Spektrix for over a decade, inspired to make Spektrix work well as a company and system to help our clients and the arts thrive.

Amy Wilkes, with long dark hair, wearing a black sleeveless top, smiles into the camera

Amy Wilkes

Project Manager

Implementation

map location pin. Manchester

Amy Wilkes

Amy supports clients through their Implementation stage at Spektrix to get them up and running on their new systems whilst making the process as smooth as possible. To her, the biggest quality of Spektrix is our team of inclusive, supportive and passionate people, which makes all the difference to her day.

Reb Willis, a Mental Health First Aider

Reb Willis

Agile Delivery Manager

Engineering

map location pin. London

Reb Willis

she/her

Reb ensures our engineering teams are set up for success to deliver as effectively as possible in high trust, high performing teams. She’s inspired by the company values that are intrinsic to everything we do, how we work and engage with each other and our clients.

Hannah Wisdish, a woman with brown wavy hair, wearing a woolly hat and smiling, stands in front of a lake with hills in the background.

Hannah Wisdish

Project Manager

Implementation

map location pin. New York

Hannah Wisdish

she/her

Hannah helps clients in North America get up and running with using Spektrix, aiming to help them improve their operations internally and for the benefit of their patrons. She finds it rewarding working for a company with such a clear mission that is so relevant to her own role at Spektrix.

James stands in field, trying to keep his small dog under control. He wears a green jacket, glasses, and a hat.

James Wood

Client Support Manager

Support, Relationships & Client Success

map location pin. Manchester

James Wood

he/him

James helps the team deliver the best and most efficient day to day support possible, ensuring we’re in the best position to help the organisations we work with. At Spektrix he can deliver great customer service through really strong relationships, and serve a sector that supports so many others in turn.

Jamie Wright, a young white man with short brown hair, sits smiling next to the River Thames.

Jamie Wright

Senior Product Owner

Engineering

map location pin. London

Jamie Wright

he/him

As a member of the Product team, Jamie identifies and delivers on improvements to the Spektrix platform. He enjoys collaborating both with users and colleagues to identify and implement the best opportunities. A long-standing theatre fan, Jamie loves combining his fondness for the arts with problem solving and analytical thinking.

Miriam Wright, a woman with bobbed red hair, outside in the sunshine. Smiling with sunglasses and a patterned shirt.

Miriam Wright

Support & Training Consultant: Fundraising Specialist

Support, Relationships & Client Success

map location pin. Manchester

Miriam Wright

she/her

Miriam splits her time between reactive support for our UK and Ireland clients, and providing consultative fundraising support to help fundraising teams get the most out of their Spektrix systems. She’s inspired by the culture of collaboration, both between team members and clients.

Sideman Wu, straight chilling

Sideman Wu

Helpdesk Engineer

Finance, Office Management & Administration

map location pin. New York

Sideman Wu

Sideman’s work strengthens clients’ knowledge and builds confidence in themselves and in Spektrix, leading to shared success. Not only are people unique here, they're also extremely nice and helpful. The welcoming arms of the company showcase how much they care about you as an individual and not a cog in the machine.

A headshot of Jade Walton, a woman with dark curly hair, wearing a blue shirt and smiling at the camera.

Jade Walton

Senior Product Owner

Engineering

map location pin. Manchester

Jade Walton

Senior Product Owner

Jade enjoys client research, building new features, and listening to the voices of the clients.