Platform
An Event Ticketing Platform You Can Rely On
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Reliability
Spektrix runs with less than 0.01% downtime, with a live database backup ready to call on if needed.
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Scale
Flexible server capacity that scales within seconds, so your system stays responsive on your busiest days.
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Security
The only major ticketing and CRM provider certified with ISO 27001, the gold standard for information security.
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Updates
Daily updates delivered directly to your live system, with no downtime or extra work for your team.
What makes a system reliable and secure?
Built right from the start
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Microsoft Azure cloud servers
Rather than locally managed cloud servers, Spektrix is built on Microsoft Azure – freeing up our engineers to focus on system improvements while Microsoft’s experts manage our servers.
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Scalable capacity
Elastic connections to the infinite Azure cloud mean Spektrix can scale capacity instantly for major onsales, high traffic periods, or unexpected demand.
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Improving every day
Eight engineering teams deliver small improvements and major upgrades without disruption. You always have the latest version at your fingertips.
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Real time security patches and bug fixes
Bug fixes and security patches land in your system within hours, improving user experience with the lowest possible risk.
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No effort or interruption to your work
You shouldn’t need the skill of a software engineer to keep your system running smoothly. We manage every update without interruption to our servers, and without any demands on your team’s time.
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Never any additional cost
We’ll never charge more for updates, increased server capacity, or support to get the best value from your ticketing platform.
Our commitment to reliability
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Ready for your busiest days
High-volume onsales create demand up to 20x higher than usual. We can add server capacity within seconds, creating a great experience for customers and giving your team confidence.Managing major onsales -
A connected solution
Ticketing, CRM, marketing, and fundraising work together in one connected solution, while partner integrations stay reliably in sync through the Spektrix API. With no silos or workarounds, everything just works.Benefits of a unified CRM -
Transparent around data security
We believe organizations should understand exactly how their data is managed and protected. Explore our full suite of certifications, processes, and commitments to learn more.Security & Compliance at Spektrix
Saratoga Performing Arts Center
“We used to dread having a show go on sale. Because we knew the system was going to crash, it did every single time. I think three years in a row, every presale level, and every onsale, the system crashed. And we just got inundated with phone calls and angry patrons. With Spektrix we just didn’t have any issues. It was weird just sitting waiting for the phone to ring.”
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10x
Faster transaction speeds during high-demand onsales
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4,600+
Transactions completed within 10 minutes
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99.99%
Uptime across the Spektrix platform
Reliability and security built in
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Secure data storage
All data held in the UK and EU under strict data security regulations.
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Real-time monitoring
We’re continually tracking and scaling capacity to meet demand.
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In-house compliance team
Our dedicated in-house team maintains security testing and best practices.
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PCI Level 1 compliance
The highest standard for payment processing and card security.
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ISO 27001 certification
The international gold standard for information security.
Guidance and Resources
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A guide to payment fraud prevention, detection, and mitigation
