Arts Centre Ticketing & CRM Software

Mandurah Performing Arts Centre Big Dress Up Day 2023 Tuba Performer Photo Credit Mark Labrow Photography

Saratoga Performing Arts Center Outdoor Audience Performance Show

Mandurah Performing Arts Centre Waterfront

Cabot Theatre Exterior Marquee And Sign Photo Credit Haynes

Trusted by almost 200 performing arts centres, cultural hubs, and venue groups worldwide

Varied programmes

Build and manage a wide variety of events from one shared system, designed for seated venues, general admission, cinema, exhibitions, workshops, and more.
Participation & learning

Welcome school groups, communities, young members, and learners, connecting participation data to your central customer record.
Fundraising and loyalty

Grow repeat visits, long-term loyalty, and giving with memberships, season tickets, passes, and personalised fundraising designed around your customers.
Understand impact

Demonstrate impact with connected reporting across attendance, participation, fundraising, and audience engagement.

Performing Arts Houston

Marketing and development teams working together

Performing Arts Houston is an independent, multi-disciplinary producing company, presenting events from small-scale recitals to major productions. With traditional subscriptions declining, they shifted to a tiered membership programme, drawing together ticketing and donation data from Spektrix to truly understand their audience relationships. Six membership tiers ranged from $25 – $10,000.

40% of customers paid $100, and many chose to donate $250+, simply because they saw the option on the website.

Mac Birmingham

Improved customer service through automation

Mac Birmingham is a contemporary arts centre hosting exhibitions, courses, and live performances, plus an indie cinema, café bar, and event space. The team found they were receiving large enquiries from customers whose credit had expired, and who wanted it to be reinstated. They wanted to respond positively to those customers – but doing so involved complex workarounds.

With support from Spektrix, the team set up the Unused Credit Reminder email automation that was ready to use in their system. Within an hour or two it was live, and within six months, customers spent £700 of credit and almost £15,000 in additional tickets, donations, and purchases.

PAC NYC

An accessible, welcoming website for everyone

PAC NYC is a bold arts space in the heart of New York’s World Trade Center, and accessibility has been central to its mission from the beginning. When their building opened in 2023, the PAC team was determined to create a website and booking journey with accessibility at the core of its design.

The result is a digital experience that goes beyond WCAG compliance – from link labeling and keyboard focus to accessible donation flows and meaningful content structure. The site empowers all users, including those using assistive technologies, to confidently browse, book, and engage with PAC NYC’s programming.

Designed around lasting relationships

From first visits to lifelong supporters, give every team the tools to welcome audiences, deepen engagement, demonstrate impact, and strengthen your role in the communities you serve.

Manage multiple event types

Simpler setup for every event, show, and exhibition, with bulk updates and creation, reusable price plans and locks, and an intuitive purchase pathway that teams and audiences can navigate with ease.

Mobile-first, accessible booking pathways
Seated events, general admission, and timed entry
Set up events and seasons in minutes
Clash checker reports for cinema spaces
Scan tickets from mobile phones
Sell tickets and segment audiences across venues or genres

Spektrix for Ticketing

Home Manchester Theatre Seating Overhead Photo Credit Michael Kirkham

Deeper audience engagement

Grow deeper relationships with audiences, visitors, and participants through a connected understanding of engagement across your whole programme. Ticket sales, donations, workshop bookings, and even bar spend map back to a central database to help you understand and welcome every visitor.

Automated, timely, and personalised communications
Recognise regular attendees, access customers, and donors
Segment across every datapoint, from venue to artform
Beautiful, branded emails without code or complexity
Range of loyalty programmes, packages, and passes
Digital membership cards for recognition across bars and retail

Engage audiences

Sheffield Theatres Audiences At The Crucible

Collaboration and impact

Demonstrate the value you bring to your community, with connected reporting, shared data, and relationship management tools to grow collaboration with local partners, funders, resident companies, and promoters.

Build relationships with trusts, foundations, and corporate sponsors
Comprehensive impact reports tracking revenue and engagement
Automated listings on event sites and guides
Access to shared sales data for artists, promoters, and resident companies
Track grants, pledges, and applications for major funders
Dedicated fundraising pipeline and moves management
Ticket on behalf of local venues and partners

Understand impact

Home Manchester Interior Theatre One Corridor Photo Credit Erin Caldwell

Education, participation, and learning

Bring workshop bookings, communications, payments, and participant information together, so every interaction with schools, community groups, young members, and learners supports stronger relationships over time.

School and group visits, tours, and reservations
Registrations for free or paid classes or workshops
Facilitated booking for young participants
Age-verified youth memberships
A safe, accurate database for participant information
Dedicated support from education specialists

Spektrix for Education

American Players Theatre Summer Studio Ms 2026 Class Instructor Photo Credit Ha

“People have a genuine investment in their community, which we see in their engagement with historic buildings like ours. You can’t fake it here.

The people here are genuinely actively invested in what we’re doing. So working with a company like Spektrix allows us to personalise a lot of our communications with them.

Following up on that connection with people is really key for us. That feels genuine and authentic. And that’s what’s exciting to me.”