Ticketing Commerce For Event Producers

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Punchdrunk Theatre Violas Room Bedroom Scene Photo Credit Julian Abrams

Magic Mike Live Las Vegas Blue Ensemble Stage Performance Photo Credit Jerry Metellus

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Magic Mike Live Audience Interaction On Stage

Punchdrunk Theatre The Burnt City Bar Scene Photo Credit Julian Abrams

Can Can Culinary Cabaret Ensemble Dance Performance

Ticketing for shows, tours, and immersive events

Customer-first journeys

Smooth, accessible, mobile-first purchase paths mean every customer can track availability, secure seats, and check out in seconds.
Revenue growth

Targeted upsells, dynamic marketing, and intelligent optimisation help maximise revenue from bar spend, memorabilia, and packages.
Scale and confidence

Spektrix is built for scale, tried and tested through years of high demand onsales and changing customer expectations.
Responsive partnership

Our responsive support team is here to help – from practical problem solving to data-led, strategic support rooted in industry expertise.

Magic Mike Live

Reducing fraud without increasing friction

Magic Mike Live welcomes hundreds of customers every night to shows in London, Las Vegas, and New York with a simple philosophy: From the moment you buy your ticket to the last drink of the night, you are seen. With audiences travelling from 57 countries to its Las Vegas production alone, the show needed fraud protection that didn’t create barriers for genuine customers.

Using real transaction data, the Spektrix team worked with Magic Mike Live to develop a fraud profile tailored to their business. The result was more genuine transactions, fewer fraudulent ones, reduced chargebacks, and more time back for the team.

Commercial success starts with great customer experiences

Every interaction shapes your reputation, influences future sales, and determines whether customers return. Spektrix brings together marketing, ticketing, payments, and customer data in one connected solution, helping you deliver exceptional experiences before, during, and after every performance.

Great customer experiences

Create smooth purchase pathways, accessible booking experiences, and flexible event configurations that help customers buy with confidence while giving you control over every interaction.

Smooth event setup and bulk updates
One-click checkout using Apple Pay
Custom checkouts and baskets through our API
Mobile-first, accessible seat selection
Built-in queue management and smooth sales
Configurable online journeys
Group sales reservations and one-click payments

Spektrix for Ticketing

Cabot Theatre Ticket Close Up Photo Credit Haynes

Grow the value of every ticket sold

Targeted upsells, intelligent prompts, and integrated solutions all write back to your database to increase spend and connected reporting across every revenue stream.

Online upsells for add-ons and packages
Targeted prompts based on group size, show time, or basket value
Automated email promotions
Three-click upsells from email for merchandise and catering
Integrated point of sale systems
Dynamic pricing and upfront fees
Connected apps for seat upgrades, bartering, and more

Merchandise, catering, & bar sales

Open agency distribution

Grow visibility and revenue by selling direct through your choice of agency partners, while keeping your customer relationships, transaction data, and access control connected in one place.

Cross-channel sales direct from your live inventory through our Agency API
Barcode and transaction data written back to your Spektrix CRM
Connected access control, segmentation, and reporting
Partners include StubHub, See Tickets, Stagedoor, Ingresso, Twickets, TodayTix, and Leicester Square Box Office.

Agents & Promoters

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Powerful, futureproof platform

Spektrix combines technology you can rely on with continuous improvement and a team committed to helping your productions grow with confidence.

Scalable capacity for major onsales through Microsoft Azure
Purpose-built for in-person experiences and live events
Gold standard security with PCI and ISO 27001 certification
Personalised profiles to mitigate payment fraud with minimal friction
Eight engineering teams innovating for the future
Real-time security patches and bug fixes
No cost, disruption, or downtime
Daily releases with feature adoption support
Cloud-based, multi-tenant SaaS platform

Spektrix Platform

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Punchdrunk Theatre The Burnt City Miranda Mac Letten Underwater Scene Photo Credit Julian Abrams

Working with Spektrix has allowed us to be more creative in our approach to ticketing and audience communications. Each Punchdrunk show has vastly different ticketing needs, and the flexibility of the system, paired with the willingness of the support teams to find solutions, has allowed us to achieve builds that I was sure were impossible. Spektrix has given us a full overview of our audience relationships that we haven’t had before, allowing us to give them an experience that is far more personal, and tailored to the way they engage.
We know so much more about our audience because of Spektrix.

Magic Mike Live London Exterior Front Entrance Sign

“When it came to Spektrix versus competitors, I looked at cost, functionality, number of pre-existing clients, reputation in the industry, and previous experience with the platform.
In the end, amongst other things, integrity and approachability factored into our decision making.”