Capability

Merchandise, Catering, & Bar Sales

Audiences seeking in-person experiences are often eager to make the occasion even more special, adding refreshments, taking home mementos, and seeking out VIP experiences. By upselling drinks, merchandise, and catering, you can add value to their visit and boost your own bottom line.

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Cabot Theatre Concessions Drink Taps Close Up Photo Credit Haynes

Box Office operations

Send marketing emails

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Calgary Philharmonic Sland Case Study 2 Macbooks Angle Bg

$4,000

In merchandise sales from Calgary Philharmonic’s online shop

Calgary Philharmonic uses their website for ticket and subscription sales, as well as their popular online shop with memorabilia ranging from mugs to t-shirts. Each item is sold directly from Spektrix, with freedom for customers to select their preferred size and style online – creating a vital revenue stream to support the orchestra’s work.

V&A Dundee

Shared visibility across teams

V&A Dundee has linked museum gift shop data to Spektrix using Spotify, so they can track sales and monitor how members are making use of their benefits. If there’s a risk of someone missing out on discounts, automated communications to remind them about their discount entitlement – resulting in more members taking advantage of their discounts, increasing the value they enjoy from their membership, and making them more likely to renew.

Target upsells based on live basket contents

Working with your web agency and live data from Spektrix, recommend merchandise, memberships, and other relevant offers based on each customer’s live basket, encouraging higher-value purchases and more tailored experiences.
Website integrations
Pre-sell merchandise and catering

Simple, flexible setup tools in Spektrix give you the freedom to upsell and promote any item or event – driving secondary spend and enhancing your overall programme.
Setting up items
Flexible fulfilment options

Control commissions, delivery methods, and mailing costs for every item you sell, so fulfilment works for your organisation and your audience.
Ticketing in Spektrix

Merchandise & Concessions partners

Shopify and sales

Shopify and sales

Choose a till system for your bar or shop that integrates with Spektrix, driving even deeper connections; or work with Shopify to easily sell an even more extensive range of merchandise and memorabilia.

More secondary spend features

Sell merchandise with confidence

Set up and manage online shops, merchandise sales, and gift packages to give your audiences a memory to take home.
Streamline food and drink sales

Take table reservations, pre-sell drinks, and manage orders before your event and at the interval, with sales online and straightforward reports to inform your catering team.
Enhance engagement with every event

Enhance the event experience and manage audience flow with reservations for pre- and post-event talks, associated exhibitions, or other extras, whether they’re paid or free of charge.