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Accessibility

Help every visitor discover in-person experiences, book independently, and attend with confidence. Spektrix combines accessible booking pathways with connected audience information, creating clearer booking journeys for disabled audience members and shared visibility for your team.
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Coastal Maine Botanical Gardens Botanical Garden Exterior Sign Visitor Customer Wheelchair Accessibility.

Help every visitor book and attend with confidence

Disabled audience members deserve the same smooth journey as every other visitor. Make it easy to discover accessible events, book independently, and receive the right support throughout every visit, while giving your team the information they need to provide a confident, welcoming experience.
Spektrix websites
Relevant communications
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Nimbus Jack Rowland 2025
“We’ve created a consistent process that’s easier for our team to manage and much simpler for audience members to use. The integration has worked seamlessly, and the support from the Nimbus team has been fantastic.”

B:Music

Kieran Johnson-Williams
Head of Ticketing

Read case study

Accessible experiences start with connected information

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    Highlight accessible events

    Highlight accessible performances including ASL interpretation and relaxed performances, helping visitors quickly find events that meet their needs.
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    Share audience information with front of house teams

    Record access needs once and automatically share relevant information with front of house teams before every visit, helping everyone provide consistent support.
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    ADA compliant transactions

    Standard Spektrix-powered purchase pathways are built to meet WCAG 2.1 accessibility standards as required by the ADA, supporting screen readers and other assistive technologies from the outset.

Partners

Consultancy, expertise, and shared access registers

Access programs & advice

  • Access programs and advice

    Our accessibility partners include specialists in consultancy, mystery shopping, and digital best practices.

More access features

Create accessible experiences that inspire confidence

Help your team provide consistent, informed support at every touchpoint, giving disabled and neurodivergent audience members the independence to book and attend with confidence.

  • Freedom to book online

    Automatically enable bookings for wheelchair spaces, assistance dogs, companion tickets, and accessibility discounts.

  • Targeted information in pre-event emails

    Use dynamic email content to share relevant access information, from level access and parking details to visual stories that help patrons prepare for their visit.

  • Manage access programs in-house

    Create your own access register or integrate with recognized access card programs to register access needs and personalize communications more efficiently.

Guidance and Resources

  • Activation Toolkit Accessibility

    Improve Online Booking Experience for Customers with Access Requirements

    Read now
  • Blog Website Accessibility Best Practices For Your Theatre Or Arts Centre

    Website Accessibility Best Practices

    Read now

See how Spektrix helps every visitor book and attend with confidence

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