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Capability

Accessibility

Help every visitor discover in-person experiences, book independently, and attend with confidence. Spektrix combines accessible booking pathways with connected audience information, creating clearer booking journeys for disabled audience members and shared visibility for your team.
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Coastal Maine Botanical Garden Exterior Sign Visitor Customer Wheelchair Accessibility

Help every visitor book and attend with confidence

Disabled audience members deserve the same smooth journey as every other visitor. Make it easy to discover accessible events, book independently, and receive the right support throughout every visit, while giving your team the information they need to provide a confident, welcoming experience.
Spektrix websites
Relevant communications
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Pirates Of Penzance At Opera Holland Park. Credit Ali Wright
“Access was core to our values, so we’d have got all this set up in the end. But with Spektrix as a sounding board, it was much quicker and easier to get going and do it as well as possible.”

Opera Holland Park

Chloe Bridgen
Head of Marketing

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Accessible experiences start with connected information

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    Highlight accessible events

    Highlight accessible performances including sign language interpretation and relaxed performances, helping visitors quickly find events that meet their needs.
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    Share audience information with front of house teams

    Record access needs once and automatically share relevant information with front-of-house teams before every visit, helping everyone provide consistent support.
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    WCAG 2.1 compliant transactions

    Standard Spektrix-powered purchase pathways are built to meet WCAG 2.1 accessibility standards, supporting screen readers and other assistive technologies from the outset.

Partners

Consultancy, expertise, and shared access registers

Access programmes & advice

  • Access programmes and advice

    Our accessibility partners include specialists in consultancy, mystery shopping, and digital best practice, as well as Nimbus Disability and All In access card programmes – helping visitors register their access needs once and use them across multiple participating venues.

More access features

Create accessible experiences that inspire confidence

Help your team provide consistent, informed support at every touchpoint, giving disabled and neurodivergent audience members the independence to book and attend with confidence.

  • Automated eligibility to book locked seats

    Automatically enable bookings for wheelchair spaces, assistance dogs, companion tickets, and access discounts once eligibility has been confirmed.

  • Targeted information in pre-event emails

    Use dynamic email content to share relevant access information, from level access and parking details to visual stories that help visitors prepare for their visit.

  • Manage access programmes in-house

    Create your own access register or integrate with recognised access card schemes to manage eligibility and personalised communications more efficiently.

Guidance and Resources

See how Spektrix helps every visitor book and attend with confidence

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