In your role

Box Office & Ticketing Teams

New team members selling tickets within hours. Onsales without the stress. A phone that rings less often because people can book easily online. Promoters with the information they need at hand. Event setup in minutes. Full season setup in hours.

When your technology delivers what you need, you can focus on the work that matters most.

Book a Demo

A Performance Of The Wedding Gift At The Contemporary American Theater Festival

„Sometimes I’ll build an event two or three different ways and test it out to see what is going to be the easiest for our patrons, and for reporting. It’s just such a robust, flexible tool that it really can be individualised to our company.“

13,000

box office, sales, and ticketing services professionals using Spektrix worldwide
46.2m

tickets and merchandise items sold through Spektrix last year
75%

of ticket sales take place online, 64% of which are on mobile devices

Technology and people working on your behalf

When you spend most of your day working in a system, you need that system to deliver exactly what you need. Spektrix is designed by ticketing leaders for box office and ticket sales teams – combining practical technology, expert support, and a community of peers so you can work with confidence today and keep learning over time.

Quicker to use

From sales to setup, almost every task takes less time in Spektrix. Bulk updates, reusable components, live data synchronisation, and intuitive workflows help your team work more efficiently every day – whether you’re preparing for an onsale or responding to last minute requests.

Increase efficiencies

A Theater Worker At A Desktop At The Capital Center For The Arts New Hampshire

Easier to learn

Spektrix speaks your language. Intuitive tools, single-screen transactions, and step-by-step processes help your whole team make good use of your technology. New sales team members can begin selling tickets within hours, and training is available, free of charge, to your whole team when you’re ready to learn more.

Whole team training

Tech you can rely on

Your busiest days don’t have to be stressful. Spektrix takes care of uptime, updates, security, and capacity behind the scenes, so your team can stay focused on delivering a great experience. With cloud-based technology, daily improvements, and industry-leading privacy standards, we’re always working on your behalf to keep things running as they should.

A reliable platform

American Players Theatre Ticket Scanning Staff Green Shirts Video Still C0047

A community invested in your success

With Spektrix, you never have to face challenges alone. Our support team is just an email or call away, ready to help resolve day to day challenges or guide strategic decisions; and you’re part of a global community of ticketing professionals ready to share advice, exchange ideas, or celebrate and learn from your success.

Spektrix Community online

Spektrix Users Networking Training Event Denver Hub

What’s new at Spektrix?

Every day, Spektrix users benefit from new features, security updates, and performance improvements – without downtime, disruption, or extra work for your team. Your system keeps improving, so you can focus on supporting your audience instead of managing software.

Latest improvements

Box Office operations

Intuitive ticketing, dependable hardware, training, and support, to make every process straightforward and give every team member confidence in using your system.
Box Office operations
Event & season setup

Create consistent, customer-friendly booking experiences in minutes rather than days, with intuitive, flexible tools to support even the most complex event series.
Event & season setup
Onsales management

Keep transactions moving, deliver a smooth booking journey, and give your audience the experience they expect — even on your busiest days.
Onsales management
Working with agents & promoters

Give promoters visibility of real-time event sales, and enable agents to sell directly from a shared seating plan, to fill every seat and know who’s coming through your doors.
Working with agents & promoters
Segmentation

Build real-time segments to understand sales, identify audience trends, support reporting, and work more effectively with marketing colleagues..
Segmentation
Subscriptions

Sell traditional season tickets, flexible passes, festival packages, classes, or multi-event offers, to support different audience segments and loyalty strategies side by side.
Subscriptions
Offers & incentives

Apply offers automatically when audience members log in, book tickets, or use membership benefits, while you stay in control of limits, usage, and expiry.
Offers & incentives
Understanding customer behaviour

Understand what motivates ticket sales, uncover patterns in audience behaviour, and make more informed decisions about pricing and audience development.
Understanding customer behaviour
Accessibility

Disabled visitors can discover accessible events and book independently online, while your team has the information they need to provide a welcoming experience.
Accessibility
Education & classes

Manage class and course bookings, school visits, youth memberships, and participant data through connected education and engagement tools.
Education & classes