How the Barbican connects teams and simplifies operations with Spektrix

How does one of Europe’s largest arts centres keep teams connected across cinemas, galleries, theatres, concert halls, and other unique spaces?
  • Client: Barbican Centre Location: London, England Client type: Multi-arts centre

In this customer story, the Barbican team shares how it uses Spektrix to bring together ticketing, customer service, marketing, development, and creative collaboration in one connected system. Hear how automated offers, recurring events, flexible venue setup, and responsive support help reduce admin, improve collaboration, and adapt to changing operational needs.

You’ll also see how better visibility across departments helps colleagues connect team working practices to share information more easily, support audiences with greater confidence, and spend more time delivering exceptional in-person experiences.

Watch to discover practical ideas for arts and culture organisations looking to simplify complex workflows while building a stronger foundation for long-term success.

Barbican Exterior Main Entrance Posters And Signage 1
Barbican Box Office Staff Laptop Ticketing 1

"It's really helpful that Spektrix is connected in one system, because it means that we can join up our work with the work of other departments much more seamlessly"

 

Nicola Watkinson
Ticket Sales Team Leader