Building Better Audience Experiences Together
In this customer story, Angela Frost, Audience Experience Manager at Theatre Royal Stratford East in East London, shares how Spektrix powerfully supports ticketing, fundraising, and audience relationships while being practical and straightforward for the people who use it every day.
Angela explains how Spektrix helps the team understand audience interests, reconnect with lapsed bookers, and create more personal experiences.
She and her team benefit from powerful, practical technology, giving them the tools and confidence they need to build smoother customer journeys. New casual team members can learn to sell a ticket within an hour. Audiences find it easier to buy tickets, make donations, and access loyalty benefits online.
At the heart of the story is a genuine partnership focused on Theatre Royal Stratford East’s goals – and on helping the theatre stay focused on what it does best
Stratford East
Stratford East
"It takes under an hour for me to show someone how to completely use the Sales Interface. It's very straightforward. It takes you on the journey with ease."
Angela Frost
Audience Experience Manager
