Your Orgnisation
Local Authority Venues
Bring together ticketing, CRM, marketing, fundraising, and reporting in one connected solution designed to help you understand your audiences, demonstrate community impact, and connect work across multiple city-run venues or departments.
One connected solution for every audience touchpoint
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Community impact
Understand attendance, participation, fundraising, and audience engagement with reporting that lets you communicate your impact in your region and community.
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Audience experience
Make it easy for customers to book, donate, subscribe, become members, and stay connected through intuitive, accessible online and in-person experiences.
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Security and scale
Highest standards of database security and uptime, with scalable cloud-based server capacity and daily updates released without cost, effort, or disruption.
The Spotlight
Improved ticketing and reporting
The team at The Spotlight struggled to use their previous CRM. Reports were a headache, and audience members were frustrated.
With Spektrix, reliable weekly reports arrive automatically, audience members receive more relevant communications, and the team is confident in using their technology as a shared source of audience insight and the foundation for future growth.
Designed around the way you work
Every part of Spektrix is designed to help local authority-run cultural organisations work with greater efficiency, collaboration, and confidence.
Understand your community
Understand how people engage with your organisation across performances, exhibitions, classes, memberships, donations, and more. With every interaction connected in one place, you can build stronger relationships, demonstrate community impact, and make more informed decisions.
- One connected customer record across every interaction
- Automated, personalised communications
- Flexible segmentation and reporting
- Attendance, participation, membership, and donation tracking
- Centralised donor and supporter information
- Reporting to demonstrate community impact
Mandurah Performing Arts Centre
Smooth operations for customers and teams
Whether you’re managing a city theatre, museum, arts centre, or multiple cultural venues and programmes, Spektrix helps you deliver smooth customer experiences while giving your team the operational tools they need to work efficiently.
- Accessible online booking and mobile-first seat selection
- Apple Pay, Google Pay, credit cards, cash, and cheque payments
- E-tickets, digital passes, and ticket collection or delivery
- Easy event setup and bulk event updates
- Real-time settlement reporting
- Memberships, passes, subscriptions, classes, and workshops
- Front-of-house attendee reports
- Choice of website options to suit every budget
- Ticket on behalf of resident companies and promoters
Theatr Clwyd
Reduce complexity across your organisation
Bring together departments, venues, and day-to-day operations in one connected system. With shared information, built-in automation, and one expert team to support you, everyone can work from the same trusted data to deliver a streamlined audience experience.
- One connected platform for every department
- Event management across multiple spaces, venues, and ticket types
- Drag-and-drop segmentation with custom fields
- Automated communications and tagging
- Daily improvements with no downtime
- PCI Level 2.1 compliance and ISO 27001 certification
- Intuitive software built for venue teams
- Single Sign On expected in 2026
Arden Theatre Company
A partner for the long term
Public-sector procurement doesn’t end when you select a platform. From tender responses and stakeholder engagement to implementation, training, and ongoing support, Spektrix helps you build a solution that will support your organisation for years to come.
- Bespoke demonstrations tailored to your priorities
- Written tender responses
- Conversations with key stakeholders across your team
- Secure migration from legacy systems
- Supported implementation and training
- One-year contracts as standard
- One connected team supporting your long-term success
“I've been using Spektrix at work for five or six years now and the support is great, I've always just been able to pick up the phone with someone or chat to an account manager. There are a lot of opportunities to have a Spektrix team member work with us, it never feels like you’re alone. It’s really great.”Sophie Waddy
Head of Marketing & Communications, The Albany
Guidance and Resources
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Database Security for Arts Organisations
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How to Access Key Audience Insights
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Email Automation Made Easy
