Spektrix Hubs San Francisco
Monday, January 30, 2023
After too long connecting with you only through a screen, the Spektrix team is excited to bring Hubs to you in-person! You’ll join people working in similar roles from a wide range of organizations who understand the challenges you face every day.
The Shelton Theater was founded in 1993. This lively organization has rich history in the arts community, producing and hosting a variety of arts events including narrative plays, musicals, improvisation, play readings, poetry, film screenings, live music, fine art installations, stand up comedy, and a series of some of the finest acting and improv classes in the Bay Area.
533 Sutter Street
San Francisco, CA 94102
You can get to Shelton Theater by Bus, BART, Light Rail or Train. These are the lines and routes that have stops nearby -
By Light Rail
14R, 2, 38, 38R
Grab a coffee and some light lunch, and start to connect with colleagues and the Spektrix team.
Welcome from Spektrix
James Menezes, VP of Client Success, and Brooke Gallagher, Head of Community and Events, set the scene for a productive and enjoyable afternoon.
Who's in the room?
An ice breaking opportunity to meet some of the industry colleagues you're spending the day with.
Leveraging Segmentation to Power Effective Communications
Segmentation is the key to unlocking valuable insights about customer and donor behavior. By combining the powerful segmentation tools in Spektrix with our integration with dotdigital you can go beyond basic email communications and create highly targeted, customer-specific emails to better connect with patrons and increase ROI. Learn more about segmented communications, including automated workflows, email personalization and dynamic content.
Coffee, tea and light refreshments.
A jam-packed, inspiring lightning talk on a relevant topic from one of your fellow Spektrix Community members.
How Organizations are Building Excellent Online Customer Journeys
Spektrix experts provide best practice advice and real life examples of how to build excellent online customer journeys and align your resources with your business priorities.
An express tour of Spektrix reporting designed to leave you wanting more, plus the unveiling of a handful of new reports.
An opportunity to share with and learn from your industry peers via facilitated conversations.
There are numerous challenges for theaters and other arts organizations working towards recovery. One of the most widely referenced is the decline of loyal patrons, who we previously relied on most to meet our goals. Spektrix has continued to innovate over the last several years in the area of patron loyalty, growing our Solution in a number of areas - both product and service.
Join Karen Elizondo, Sales Team Manager, on a journey towards loyalty, visiting enhanced areas of the platform such as new Ticket Subscriptions, expanded dotdigital features, an expanded network of partners and integrated products, and new consulting packages included with your service, all with a focus on driving reattendance from your most dedicated subscriber/member to inspiring loyalty from your first time attendee.
Consultation Slots and....relax!
Consultation Slots with our team of experts begin, alongside your chance to enjoy libations and networking after a day of learning.
Dinner and drinks with Spektrix
Join us at Matador for post Hubs dinner and drinks (at no additional cost) with other Hubs attendees, Spektrix team members and partners. It's a very short walk from Shelton Theater - 679 Sutter St, San Francisco, CA 94102.
Sector Development Manager
Matt produces events to support the needs of clients and the wider sector, drives forward community and organizational initiatives, and champions the continual development of our teams and users. Almost every day at Spektrix he learns something new or finds a fresh and exciting challenge or new way of working.
Head of Community & Events
We strive to bring high quality, impactful ideas and learnings as well as opportunities to connect with others through our in person and online activities. The arts, ideas sharing and purposefully caring about people are all important to Brooke; she’s lucky to see these in action across the Spektrix Community every day.
Sales Team Manager
Karen works with organizations all around North America to support their mission of bringing amazing art and entertainment to their communities. She's inspired by the continuous improvement mindset that the Spektrix team implements every day to better its technology and foster growth in its people.
Vice President of Client Success
James has spent his career at multiple technology companies across a variety of industries and stages. His mission-driven focus, past experience in non-profit tech, and passion for delighting users are what led him to Spektrix. In his role, he supports the growth and scaling of our US and Canada client-facing teams.
Support Team Manager
Jessica leads a team of Support Specialists, helping individuals achieve professional goals. She identifies opportunities for group upskilling of the Spektrix software, and develops new workflow processes to promote efficient department growth.
Support Team Manager
Mark ensures that our clients' implementation journeys are successful and that our team and processes are efficient. Mark is passionate about using technology to help advance the performing arts and cares deeply about their people and the missions they serve.
Sector Strategy & Community Manager
Bethany facilitates connections with clients and the industry. She’s inspired by the teamwork and collective focus on continued improvement that she experiences at Spektrix.