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Onsale Management

Major onsales should be exciting for both your audience and your team.


Whether you’re launching a new season, announcing a blockbuster event, or managing everyday ticket releases, every onsale shapes your audience’s experience. With Spektrix, you can keep transactions moving, deliver a smooth booking journey, and give your audience the experience they expect — even on your busiest days.
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Sheffield Theatres Staff 4

Streamlined sales without compromise

Every onsale matters. Whether you’re preparing to delight thousands of ticket buyers, managing stakeholders and promoters, or preparing your team for launch day, you and your audience deserve a seamless experience every time.

You shouldn’t have to choose between handling high demand and delivering a great booking experience. Spektrix is built to do both.
Ticketing in Spektrix
A powerful platform
Setting up events
For ticketing teams
01 Onsales Management 1250 X 936 01
Freeman Arts Pavilion Exterior Wide

51,500

tickets sold for the big summer season

Freeman Arts Pavilion needed a system that could handle their busiest days. Spektrix exceeded expectations with almost 5,000 transactions, 51,500 tickets, and $253k donations within days of their first major onsale.

Read case study

Let your system do the heavy lifting

  • 02 Onsales Management 654 X 612 02

    Automated priority booking

    Create as many priority booking periods as you need, automate eligibility based on customer groups, and relax – Spektrix will manage access for each customer as they log in.
  • 03 Onsales Management 654 X 612 03

    Stable demand on your website

    Unlike other systems that rely on your website to manage demand, Spektrix handles the transactional workload – meaning demand on your servers stays stable and your website won’t fail.
    Spektrix websites
  • 04 Onsales Management 654 X 612 04 1

    Managing major onsales through Spektrix

    Download our detailed guide to successful onsales in Spektrix, from major one-off events to seasons and nationwide tours.
    How we manage onsales

More features to help you manage onsales

Great customer experiences under your control

Configure every stage of the booking journey, automate access, and manage demand with confidence, creating fair, transparent onsales for your audience and your team.

  • Automated onsale reminders

    Set everything up before onsale day, with scheduled booking periods, email reminders, and ads, and automated eligibility for each customer.

  • Built in queuing at no extra cost

    Queue management tools are part of the Spektrix solution, enabling fair, transparent prioritisation to customers at no extra cost to you.

  • Keep your purchase pathway intact

    There’s no need to strip back your purchase pathway. Allow audiences to select seats, highlight upsells, and ask for donations, without slowing things down.

  • Enable waiting lists

    Once every seat is sold, choose to enable waiting lists – collecting additional customer data and maximising inventory if seats are released or returned.

  • Capped ticket sales

    Define limits for the number of tickets allowed in each transaction, based on a run of shows or individual performance dates.

  • Share visibility with promoters

    Provide promoters with limited logins to view ticket sales in the moment – improving visibility and reducing demands for timed reports or updates.

  • Enable agency allocations

    Agency allocations are sold directly from your own plan, giving you full visibility of sales and visitor information across every channel.

    Agency sales

Guidance and Resources

Make your next major onsale a better experience for your audience and your team

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