As Arts Council England opens its next funding round, we have collated reports, guidance, and support to help you put your strongest case forward.
Could self-service ticketing give your team more time to focus on audiences? Andrew Flack, Client Development Manager at mtc Media Ltd, explores how kiosks can extend ticket sales, offer visitors more choice, and give staff more time to welcome visitors and answer their questions.
Is your retention strategy bringing ticket buyers back season after season? Explore how cohort analysis can help you measure progress beyond the first return visit.
The more clearly your data reflects the full relationship, the easier it becomes to engage audiences in ways that feel timely, relevant, and personal.
Discover how secure mobile ticketing connects delivery, sharing, and useful information to make arrival easier, with examples from Freeman Arts Pavilion and Cadogan Hall.
Discover how identifying shadow attendees through ticket sharing can reveal return visits, direct bookings, and total guest value beyond the original purchase.
Park Theatre didn’t want to raise prices across the board. That risked pushing out the audiences who wouldn’t be able to afford it. Instead, they wanted to give people who could pay more the option to do so.
By the time someone reaches your ticketing pathway, chances are they’ll have chosen a show, picked a date and want to hand over their money. The last thing you want to do is put anything in their way. But, unfortunately, it happens with surprising frequency.
The visitor experience starts long before someone reaches your gates. The journey from online experience to onsite welcome should feel effortless.
Can the right CRM drive collaboration in the arts? Here’s how a unified system that joins up marketing, ticketing and fundraising can drive teamwork.
The first step to tackling payment fraud is spotting and evaluating it. Here’s what arts and events leaders need to know about ticketing fraud detection.
Learn about the different types of payment fraud affecting arts, theatre, and event ticketing, so you can protect your organisation from lost revenue.
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