Discover what sports fandom can teach arts, culture, & in-person experience organisations about audience belonging and helping people feel part of a community.
The economic engine of an attraction rests on creative people making and delivering experiences worth remembering – commercial strength follows from that, rather than running alongside it, or being incidental.
Could self-service ticketing give your team more time to focus on audiences? Andrew Flack, Client Development Manager at mtc Media Ltd, explores how kiosks can extend ticket sales, offer visitors more choice, and give staff more time to welcome visitors and answer their questions.
Is your retention strategy bringing ticket buyers back season after season? Explore how cohort analysis can help you measure progress beyond the first return visit.
The more clearly your data reflects the full relationship, the easier it becomes to engage audiences in ways that feel timely, relevant, and personal.
Discover how identifying shadow attendees through ticket sharing can reveal return visits, direct bookings, and total guest value beyond the original purchase.
Park Theatre didn’t want to raise prices across the board. That risked pushing out the audiences who wouldn’t be able to afford it. Instead, they wanted to give people who could pay more the option to do so.
Today we’re introducing a new visual brand identity – a look and feel for Spektrix that better represents who we are today, and holds true to our values and beliefs.
We moved quickly following the announcement of reduced VAT on children’s activities this summer, updating Spektrix to allow ticket types to be taxed at different rates.
If the CMA price transparency guidance and the DMCC Act have you asking questions about how to structure your ticket fees, read this guide.
Employee retention in the UK arts and events sector is at a tipping point, driven by social impact but threatened by low pay and progression.
How to ensure your box office software can handle high volume ticketing onsales and maintain great customer experience with supported, powerful technology
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