Regions we serve
Spektrix in the United States
Technology and Partnership
When you choose Spektrix, you gain more than a platform. You gain a team invested in your success. Whether you need practical help, strategic guidance, or a sounding board for a new idea, our US-based team is here to help — at no additional cost.
Barbican
Connection and commitment to the US sector
Our team in the US is passionate about the arts and in-person experiences. Many team members bring first-hand experience of venue roles, performance, and creative practice, combined with years of experience serving organizations across the States.
Our US office base is in midtown Manhattan. We have team members who live all over the country, and we love converging in New York for designated collaboration time throughout the year. We also welcome users into our office for visits and events.
Music Theatre Wichita
Purpose-built to meet sector needs
We’ve served the US for over a decade. We welcomed our first US clients, including New York Theatre Workshop and Caramoor Center for Music and the Arts, in 2015. We worked closely with these early users to understand their priorities, develop additional features, and build a New York-based team to support them. Our approach resonated, and we quickly welcomed many more organizations who saw the potential in our connected solution and inclusive support.
Today, if an organization is considering a new system for ticketing or CRM, Spektrix is top of the list – and every year, more teams choose Spektrix than any other solution.
Cincinnati Shakespeare Company
A vibrant user community
Almost 300 organizations across 45 states trust Spektrix as their technology partner. From theaters to symphony orchestras, museums, municipalities, and botanical gardens, we understand and support each individual program and business model.
As a member of our US user community, you’ll enjoy opportunities to connect with peers and team members through regular in-person events, major sector conferences, and online webinars and forums, all designed to celebrate success, share best practice, and respond to changing expectations from audiences, legislators, and supporters.
Arvada Center
Capitol Center for the Arts
“In a city like Concord, running two active performing arts centers that have over 220 performances a year, we have to be a little bit of something for everyone. We are not just comedy. We’re not just music. We do a lot of community outreach work as well. So having a dynamic system allows us to manage all of that and make sure that our communications are accurate.
The way we interact with people is critical for us. We have to be a little bit of something for everyone. Spektrix allows us to manage each one of those segmented audiences and introduce them to something they might not necessarily have been interested in before. That’s the cool part.
It’s one of our responsibilities to make sure that we’re always getting people interested in something new and coming together.”
Partnerships in the USA
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International Ticketing Association
We’re proud to sponsor the Global Village at the leading ticketing industry conference, and to work closely with INTIX to develop content and ideas all year round. -
Association of Performing Arts Professionals
We support the world’s premier gathering for the performing arts, bringing together industry leaders to share innovation and grow opportunities. -
League of Historic American Theatres
We work closely with the professional network for America’s historic theatres, supporting their annual event and connecting with members. -
American Public Gardens Association
We work with the Association to help more than 500 member organizations in North America and internationally build visits and appreciation of plants.
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Midwest Arts Xpo
With clients across the Midwest including Live Arts Toledo, Music Theatre Wichita, and Lookingglass Theatre, we value and promote connections in the region. -
Western Arts Alliance
Connecting with clients and sector leaders across the Western states, we support a major annual conference and learning program. -
League of Chicago Theatres
We work with many of the leading theatres and venues in Chicago and across Illinois, building closer connections through in-person events and networks.
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12
years serving the sector across the USA
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286
organisations working with Spektrix across 45 states
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115
partner solutions available to US users
Learn more about Spektrix
Contact us
Is Spektrix an American company?
Spektrix Inc is a subsidiary of Spektrix Ltd based in the United States of America. Our global headquarters are in London.
Our US office is based in New York at 213 West 35th Street, Suite 400, 10001.
Which payment providers and currencies do you support?
US-based clients operate in US dollars.
You can accept payments using Visa, Mastercard, American Express, Diners Club, JCB, Discover, gift vouchers, cash, or check.
Using Spektrix Payments, you can also offer Apple and Google Pay, or enable payments in instalments using Klarna or Affirm via Apple or Google Pay.
We strongly suggest that organizations working with Spektrix also use Spektrix Payments as our close partnership with Adyen makes it possible to provide smoother checkout flows, modern payment methods like Apple and Google Pay, and higher levels of payment fraud protection.
If you think you may be restricted to specific payment providers, please talk to us about this early so we can talk through options for compatibility.
How do you support organizations across timezones?
You can reach our expert, human support team every weekday, designed to support users across all timezones.
Emergency coverage is available later still, and when we’re not available you can access detailed support resources, interactive training, and learning materials at whatever time of day works best for you.
Core support hours: Monday–Friday, 10 am – 7 pm (ET)
Emergency support: Every day, 9 am – 11 pm (ET)
Do you serve organizations based outside the continental US?
Yes. We can work with organisations based across the US, including Alaska, Hawai’i, and the Virgin Islands.
We also work in Canada, the UK & Ireland, Australia & New Zealand, and Germany, Austria, and Switzerland.
