In your role
Marketing & Communications Teams
When you can build and analyze campaigns without effort, you gain the time and confidence to explore new initiatives and design creative communications.
Join a global community of marketing professionals
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5,000
marketing and communications professionals using Spektrix worldwide
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1bn+
emails sent by organisations using Spektrix last year
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69.8%
open rate for emails sent by the most successful organisations
Understand every individual in your audience
The richer your understanding of your audience, the more meaningful your communications can be.
Purposeful campaigns
Marketing works best when it understands the whole relationship. Spektrix connects audiences, events, attendance, memberships, donations, and engagement within a single CRM to drive more relevant, personalized campaigns.
Instead of stitching together unconnected records, Spektrix is deeply connected with the leading digital marketing platform, Dotdigital, to enable automated journeys based on each customer’s interactions with your organization – helping every message feel timely, relevant and meaningful.
Puppet Showplace Theater
Measurable impact
Put data at the center of your marketing work. Reports in Spektrix are instant, visual, and easy to understand, with simple filtering tools to help you dig deeper into audience behaviors, sales patterns, campaign engagement, and website analytics. The information you need is at your fingertips – and if you need support to analyze your data or shape it into decisions, our team is on hand to help you shape your strategy and understand what really works.
Edinburgh International Festival
Stronger audience relationships
The people who experience your events form memories they won’t forget. Use connected audience insight to guide people from a second visit to a first donation, a membership, or a subscription, creating journeys that reflect their interests and building relationships that last far beyond the curtain call.
Pinchgut Opera
A community of marketing expertise
Don’t face your challenges alone. With Spektrix, you can call on a support team who are here to help resolve day to day challenges or guide strategic decisions; and you’re part of a global community of marketing professionals ready to share ideas, exchange advice, and learn from one another’s successes.
Email Benchmarks and Best Practices
How Spektrix supports marketing and communications teams
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Email marketing
Draw on your rich database of transaction and engagement history to design communications that feel timely, useful, and individual, with no extra work on your part.
Email marketing -
Digital & print marketing
Build a complete, cross-channel marketing strategy, with tools to target every campaign, measure impact, and understand which channels work for each audience segment.
Digital & print marketing -
Segmentation
Build real-time audience segments to target campaigns more effectively, uncover trends, and understand what resonates with different audience groups.
Segmentation -
Understanding patron behavior
Every interaction contributes to a richer understanding of your audience. Explore behaviors, relationships, and trends to make more confident marketing decisions.
Understanding patron behavior -
Memberships
Grow commercial revenue, support philanthropy, or extend subscriber benefits by combining memberships with other loyalty programs across your organization.
Memberships -
Subscriptions
Create fully flexible passes for your whole program, or tailor subscriptions around genres, artists, seasons, or event types.
Subscriptions -
Offers & incentives
Track offer usage, understand audience behavior, and create more relevant follow-up campaigns based on real-time patron interactions.
Offers & incentives -
Websites
Create beautiful, flexible websites offering personalized patron journeys, with the insight you need to analyze booking behavior and understand what drives action
Websites
Guidance and Resources
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Creating Great Pre- and Post-Event Emails
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Personalised Emails at Arizona Theatre Company
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Get Started With Email Marketing Automation