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Features

How our software can help you, your audiences, and your team

Organizations

Meet our clients and learn what Spektrix could do for you

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Improvements

We're constantly innovating to add features and value

Press Center

Latest announcements from the market-leading solution for the arts

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Purpose-driven

Creating social wellbeing by supporting the arts sector

People-centered

Building a positive, diverse team and culture

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Security and Compliance

Spektrix compared with Patron Manager

A single, unified platform, built to support the unique needs of arts, culture, sports, and visitor attractions.

Image courtesy of Storyhouse Chester. Photo by Mark Carline.

See Spektrix in action

Stability for the long term

In an era of acquisitions and shifting priorities, the foundation of your technology matters.

Patron Manager - currently owned by LEAP technologies - relies on layers of customization to work effectively with Salesforce, a CRM meant for B2B relationships. When Salesforce updates its code, that integration is at risk.

Patron Manager was recently acquired again and the future is uncertain. 

Spektrix is different.

As a privately owned CRM and ticketing system, purpose-built for live experiences, Spektrix provides a secure and steady alternative.

We're laser focused on long-term sector success, and we offer a level of stability and technical integrity that middleware solutions simply cannot match. We own every line of code and manage our own CRM and ticketing infrastructure, ensuring we're built right from the ground up.

We aren't just a vendor; we're a permanent, independent partner for your organization.

With Patron Manager, you're reliant on complex integrations to support your business-critical work. With Spektrix, you benefit from a single, unified platform combining CRM, ticketing, marketing, and fundraising tools, all designed around your needs.

  • Integrated value: Spektrix is typically a more cost-effective choice than Patron Manager. You won't pay a penny until you go live, and everything's included in a single service charge - from technology to support, onboarding, training, hardware, and more.

  • Our success is your success: Spektrix is privately owned and founder-led, and for 20 years we've stayed true to our mission: to support a thriving live experience sector. That shows through in our software and service, and it shows in our business model: we're focused on lasting value on top of short-term outcomes, and we'll never sell or trade your contracts.

  • Sector expertise: You’ll work with people who care deeply about the success of theaters, performing arts venues, museums, sports teams, and visitor attractions. We understand how you work, and we bring it to everything we do - ensuring you can rely on us not just for what we deliver today, but for how we show up long term.
an icon of two hands shaking with a gear floating over it to represent partner integrations

Some of the leading organizations across the US and Canada who have already made the move from Patron Manager to Spektrix
Chicago Opera Theater, a text logo in white and purple on black The word Juilliard, in light white font, against a deep blue square Portland Institute for Contemporary Art, written in modern black capitals Woodstock Arts, a text logo fading from light font to heavy The Carnegie Gallery Education Theatre Oberlin College and Conservatory, logo in serif font with dark red accents Orlando Shakes in partnership with UCF Theatre Cedar Rapids 100 year centenary logo Robert J Novins Planetarium at Ocean County College Transcendence Theatre Company logo, featuring a phoenix-like bird drawn in trailing orange flames Theatre Silco, white text against a sky blue quadrilateral The Ensemble Theatre, Houston Chattanooga Symphony & Opera logo, illustrated with stylized initials in dark red Chicago Sinfonietta, in orange in a contemporary font Enzian Cinema: Film, Food, Friends Orpheus Chamber Orchestra logo New Village Arts logo, a circle containing angular shapes in blues and grays, reminiscent of mountains and of the organization's initials
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Built to connect audiences with live experiences

As a certified B Corp, our success is tied directly to yours. We invest in the industry through purpose-built technology, a connected user community, and long-term support. When you choose Spektrix, you’re joining a stable community of over 800 organizations connecting audiences with transformational live experiences.

Today, you're adapting a CRM built for business-to-business commerce to meet your specialized needs.

Spektrix provides one of the only customer relationship management systems built for the unique needs of the events and attractions industry. We understand your team and your customers, and we've designed our system around your needs from day one. 

Expert support is available quickly by phone and at no extra charge. Comprehensive online resources, bespoke training, practical support, and strategic consultancy are all part of our commitment to your success. And we're continually enhancing our system to provide even more tools to help you succeed everyday.

Latest improvements

How Spektrix helped grow revenue and audience engagement at The Cultch

One of The Cultch’s main aims is to create the most amount of flexibility from a customer's point of view. Allowing people to have these options has created a much better system - mostly for the box office, but also so that people can get that kind of flexibility that they’re looking for.
The Cultch, black lettering with ornate details like a cast iron railing
 
Cara Siu
Ticketing Services Manager, The Cultch, Vancouver

The Spektrix solution

Real-time audience insights in a single, powerful database
“There’s an endless supply of things to learn about patron behavior, but we now feel that we have that data at our fingertips. Before, there was a lot of downloading reports into Excel and trying to work on them and send out mailings from there. So we feel like we have a streamlined system.”
Music Theatre Wichita
Angela Cassette
Managing Director
“Now our donors can give easily, purchase their subscriptions online, buy tickets, and identify accessible shows without any confusion. It allows our patrons to more easily engage with us and attend performances, while also enabling us to track their participation through a variety of built-in reports and customizable tracking options.”
Logo of Musical Theatre West in California, with the venue name in white on a black background, beside a musical note
Yadira Del Rincon
Donor Relations & Special Events Coordinator

Expert, inclusive support and community

With Spektrix, you’ll join a thriving community of innovative leaders, helping you and your team to quickly grow confidence and connections.

We're responsible for maintaining and supporting every aspect of your solution, from platform to new features, emails, payments, and more. You'll never be passed between support teams or charged for the support you need.

As a member of the Spektrix community, you’ll enjoy:

Technical support
Hardware advice
Training for every team member
Webinar series
In-person events
Online user forums
Best practice guidance
Strategic consultancy
Connections at key industry events across the US and Canada, including INTIX, TCG, PACT, and many more

Pricing

Investing in your long-term success

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Spektrix will quote you a single service charge, based on a percentage of the tickets you sell, and inclusive of all key requirements - unlimited users, storage, emails, maintenance, upgrades, and more.

For many organizations, Spektrix not only provides better value - you could pay less to enjoy everything you need from a tech partner.

  • With no unexpected extras, it's easy to budget.
  • With every new feature at your fingertips, you're free to experiment and explore.
  • Nothing to pay until you sell your first ticket.

Our mission's baked into our business model, so that we only succeed when you do.
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See what Spektrix can do for you