CRM and Ticketing for Orchestras and Music Venues

Join these music venues and symphonies already using Spektrix

With Spektrix, orchestras and music venues can enhance the experience for their patrons and donors – as well as their teams.

Cohesive tools for ticket sales, loyalty, communications, fundraising, and reporting help you conduct your business operations as smoothly as your symphonies.

Manage events confidently across multiple venues and programs. Streamline transactions for patrons, with the ability to pick seats, redeem subscriptions, pre-order concessions and make donations in a single purchase pathway. Understand impact across every touchpoint, with reports exploring revenue, segmentation and patron behaviors.

Insight

Sell fixed or flexible subscriptions online

Communication

Subscribers can select seats and redeem subscriptions whenever’s convenient for them

Outcome

Automate access to pre-sales, VIP seating, and other offers with no promotion code required

an image of a performance by the Arkansas Symphony Orchestra

By bringing more of your interactions online, you build convenience for your patrons and efficiencies for your team.

With Spektrix, you have the freedom to configure and personalize the purchase pathway, creating a tailored, persuasive journey for every customer.

An in-house ticketing and CRM system gives you control over customer experience, even if you’re performing across multiple venues or cities. With Spektrix, it’s easy for patrons to explore seating plans, purchase single tickets, or buy and redeem subscriptions online. Upsell programs and merchandise, encourage donations, and reward loyalty with automated access to VIP seating areas or online discounts, all driven by customer segments or membership status.

Pictured: Arkansas Symphony Orchestra

Mixing and matching data across multiple CRM systems makes it hard to understand impact.

By uniting all of your insights into a single, cohesive system, you’ll have the control and visibility you need to forecast revenue and drive continual improvement.

Alongside our integrated software, Spektrix offers expert, consultative support as part of our relationship with you - you’ll never pay more for advice, training or resources. And with 40+ reports as standard, you can instantly explore behaviors - from identifying who’s attending each event through to pipeline moves management - and use that data to test, explore and continually improve your offer for every patron.

Pictured: Orpheus Chamber Orchestra

an image of a performance by the Orpheus Chamber Orchestra

We’re able to come up with a report of people’s ticket buying history and whether it’s a subscriber, a lapsed donor, a multi or a single ticket buyer - there are a lot more automatic things we can do which just make it more efficient.

– Giuliano Kornberg

Chief Development Officer, Sacramento Philharmonic

Case Study: A data-driven approach to business transformation

Features

Organizations

By Topic

By Type

Improvements

Press Center

Purpose-driven

People-centered

Spektrix for Orchestras and Music Venues

Build attendance and drive donations with a complete software solution for orchestra management and concert promotion

Join these music venues and symphonies already using Spektrix

With Spektrix, orchestras and music venues can enhance the experience for their patrons and donors – as well as their teams.

Drive online ticket sales, subscriptions and revenue

By bringing more of your interactions online, you build convenience for your patrons and efficiencies for your team.

Understand and improve with data at your fingertips

Mixing and matching data across multiple CRM systems makes it hard to understand impact.

We’re able to come up with a report of people’s ticket buying history and whether it’s a subscriber, a lapsed donor, a multi or a single ticket buyer - there are a lot more automatic things we can do which just make it more efficient.

Explore more of Spektrix

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Fundraising

Relationship management tools designed for fundraisers in non-profit performing arts

Ticketing

A market-leading platform for live event setup, sales and box office management

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