Features

How our software can help you, your audiences, and your team

Organizations

Meet our clients and learn what Spektrix could do for you

Improvements

We're constantly innovating to add features and value

Press Center

Latest announcements from the market-leading solution for the arts

Purpose-driven

Creating social wellbeing by supporting the arts sector

People-centered

Building a positive, diverse team and culture

A Ticketing Platform Built for your Success

Spektrix draws on the power of Microsoft Azure's cloud servers to to support long-term growth and stability.

These days, most ticketing platforms are cloud based.

But not all clouds are created equal.

Often, system limitations only become apparent when things go wrong. Our guide helps you ask the right questions - and understand the right answers - before you make big decisions about your customer data.

A platform for your success:

Reliability: Confidence that your system will be up and running when you need it
Security: Confidence that your patron data is safe and sound
Scale: Confidence that everything will run smoothly, even for your busiest onsales
Upgrades: Confidence you'll have the latest tools at your fingertips

Choose a platform that means you don't have to worry

Let your tech partner take responsibility for your platform, so you can focus on your patrons.

Most systems say they can support you when it matters. Spektrix has a different strategy.

A huge engineering project means we’re connected to Microsoft Azure through multiple elastic pools, allowing us to scale usage based on demand, increasing capacity for big onsales, and adapting instantly if a database fails.

Learn how that's transformed the experience of Spektrix users and their audiences.

A graphic showing two Spektrix datacenters: the main base in the Netherlands, with a live copy in the UK, to ensure there's always a current backup of every Spektrix system.

Ask about reliability

If one datacenter fails, what backup can you provide?

If your system's connected to a single datacenter, there's always a risk of failure. Spektrix is built across two regions and multiple datacenters, each with independent power, cooling, and infrastructure to provide instant backup if needed.

Ask about scale

How do you scale up server capacity to handle big onsales?

If it's possible to scale up demand on your system, it may prove expensive - the resource you need for a busy onsale may be 20x what you use the rest of the time.

Spektrix can adjust and scale demand in seconds, keeping costs low for every user.

A graphic illustrating the idea of 'elastic pools', which allow us to scale up capacity for single or groups of clients in response to live demand.

A graphic resembling a dartboard, showing four layers of protection for customer data held in Spektrix: information protection, threat protection, access management, and network security.

Ask about security

How do you test and evaluate the security of your system?

Spektrix is Level 1 PCI compliant, showing that we process payment card data in a secure environment; and we meet ISO 27001 standards for proactively managing risk related to data security.

Read the guide to understand which claims and standards really matter.

Ask about upgrades

How are upgrades and improvements rolled out or tested?

If business-critical systems demand downtimes or reboots, it's more than an annoyance. And if the onus is on you to test and implement upgrades, it's a lot of work and risk.

Spektrix is designed so that every upgrade reaches every system in daily, incremental rollouts - so you can enjoy the benefits without the effort.

an illustration of the reporting features in spektrix

Grow confidence in your ticketing platform

Questions, answers, and advice to ensure your system provider takes security and uptime as seriously as you do