Here to help

We provide clever solutions to everyday problems and can help with anything – from training sessions through to strategic advice on projects including marketing strategy, fundraising campaigns and maximizing box office sales. And because every one of us has joined from an arts organization, when you pick up the phone you're speaking to someone who gets it straightaway.

System status

Current status All Systems Operational

What our clients say

"The theater business is a whirlwind of challenges, but the software you use shouldn't be one of them. Spektrix is the software that helps you streamline and use your data in the easiest way possible. If you are looking for a change, I cannot recommend Spetrix enough!" 

Dan Demers, Hillbarn Theatre

“Our board urgently needed a complex report. Spektrix was able to turn the report around in an extremely timely way, which we would never have been able to expect from our previous provider. I couldn’t be more thankful for the amazing team at Spektrix.”

Alex Cutrone, Caramoor Center for Music and the Arts

"The quality of the customer support is excellent. Because they’re all venue-trained staff you don’t have to explain yourself. I can’t praise them highly enough."

Carol Rayner, Mercury Theatre

"Customer support from Spektrix is second to none. Honestly. The support staff become a kind of extension to your team and your venue."

Ed Green, Derby LIVE

"@SpektrixOps @spektrix You are FANTASTIC. Thank you so much! This is definitely in the category of above and beyond the call of duty."


"Thanks to our friends at @spektrix for some really great staff training today. #HighlyRecommended #GreatCustomerService"


Recent releases

  • JAN 2019

    What's new:

    • We have designed a streamlined and speedier version of our classic checkout flow, crafted with mobile friendliness in mind. 
    • Patrons have the option of checking out without creating a password, allowing for a faster and smoother checkout. The flow even skips steps when they’re not applicable to the order. 
    • We refreshed the look and feel of our suite of event sales reports, taking into account all of the latest Spektrix features and the great input we’ve received from our users. We’ve also introduced two brand-new movement reports.
  • APR 2019

    What's new:

    • We have launched a Households feature that allows you to group the records of two or more patrons and leverage their shared data together in the system. 
    • Having patron interactions aggregated in one place can help streamline your mailings, understand your patrons and engage with them in sophisticated and personalized ways.
  • OCT 2019

    What's new:

    • In addition to the Donations Web Component, we now offer new tools for selling memberships and gift vouchers online that make targeted upsells as easy as possible.
    • You can use these tools to add one-click donation, membership or gift voucher upsells to any page of your website, and style them however you like.
    • These flexible revenue generation tools tap into the power of API technology but are much more approachable to implement.

Are you a Spektrix user?

Spektrix loves integrating with other systems

We've built a number of pre-tested integrations so that the system talks simply and elegantly to a number of different software providers. We’ve also opened up our ticketing API which allows app developers and web designers to concentrate on what they’re best at, without having to worry about building a ticketing system from scratch.

Brilliant examples


    Lighthouse have used the Spektrix API as part of their fully responsive online booking journey which pulls information about seat availability to the booking page to provide their customers with even more information. With the Spektrix integration, they've had full control over styling to match their brand's look and feel.


    To raise funds for their £16.5m capital campaign, the Lyric Hammersmith built a donations page using the SPEKTRIX API which “sold” items from light switches to digital cameras for the new building on a floorplan. They pulled customer names and items donated into a continuous feed thanking each of their supporters.


    The Royal Court built a dynamic events page that automatically updates with information on ticket availability, based on data in the Spektrix system. Their performance listings also show the availability for each date to push their customers towards less busy performances, providing them with a more enjoyable booking experience.

Are you a web designer?

Using the API requires quite a lot of technical know-how, so you will need to steal, bribe or pay a computer geek to help you.

If you are already a Spektrix customer, or working on behalf of a Spektrix customer, then please contact our support team to find out more about using the API.

If you are a third party looking to develop an application using our API, please contact our sales team who’ll be happy to talk about the possibilities for creating and marketing your application.

Get in Touch