Ease of use
Amanda Smith (Director, Marketing & Communications) first discovered Spektrix at an Arts Reach conference. When she began to compare ticketing systems more seriously, she wanted to replace their overcomplicated CRM with something that the whole team could use with confidence. It soon became clear that Spektrix was the only option that met Honens' unique needs.
"The consultant we worked with had us go through a list of functions we might require, and Spektrix checked more than 80% of the boxes."
Many team members were unwilling to touch the previous event ticketing software, or struggled to run basic reports. Amanda soon discovered that Spektrix is designed for better box office management, with usability and access to data a priority.
"The user experience of Spektrix was superior in so many ways to anything else out there."
After just six months as Spektrix clients, Amanda and her colleague Jennifer Weihmann (Director, Audience & Donor Engagement) were confident that everyone in the organization can find the information they need, while senior colleagues benefit from regular, automated insight and bespoke reports. Jennifer told us that Spektrix gives her far greater flexibility and streamlined workflows, empowering the whole team to store and access patron data more efficiently.
"The four or five steps that I would have to do in our previous system, I can do in one step in Spektrix. The efficiency of it all is very appealing for me."
