Streamlined setup of events, inventory and incentives
Keep control over your ticket inventory without adding complexity, with purpose-built tools for busy box office teams. Build events, price lists, ticket types and subscriptions in minutes; automate offers, promotions and upsells; and monitor progress with scheduled reports for your management, promoters and team.
A unique, layered approach to events building means you’ll never have to create the same seating plan, price list or ticket type twice. Set up your most common event elements on day one, then it’s easy to copy and combine templates, add specific criteria, and build up complex events, offers and subscriptions within minutes.
Smooth transactions, online and at the counter
Empower your box office team with a smooth, intuitive sales process. Customer notes, data prompts and upsells all appear on a single sales screen, guiding staff through every step. Online, customers can choose their own seats, opt for Best Available, and pay securely - with integrated payment processing and the option to store card details for future visits. Process simple sales in under a minute, making it easy to work through long queues; pick up live transactions, to support customers or junior team members; and quickly link customer records to sales, either at the point of sale or after the transaction’s complete.
Instant insights into sales, pricing and team performance
A full suite of inbuilt reports equip Box Office managers to plan staffing around peak demand, review individual performance, and identify training needs. Report on sales by performance, transaction date or team member to make sure you stay on track. Schedule updates to managers, board members or promoters, and set up self-service reporting-only access for visiting companies to see sales at a glance. At the end of day, easily run sales and event reconciliation reports, finalising venue and promoter costs with a single click.
