Spektrix compared with Tessitura

Onsales at 10x the speed

Spektrix runs with little or no downtime. True-cloud software with elastic server capacity means we can scale to meet peak demand, supporting your busiest onsales while maintaining a great patron experience.

Enterprise-grade security and instant updates are provided as standard, saving you hours of maintenance. We’re constantly monitoring and responding to evolving risk - so you don’t have to.

Season set up in hours, not weeks

Spektrix builds efficiencies for box office teams, with intuitive tools to put complex events, offers, merchandise or subscriptions on sale in minutes.

Drive mobile, digital, and counter sales, maintain complete control over your purchase pathway, and create better experiences for your patrons and team.

Personalized communications powered by patron data

Dynamic, drag-and-drop email tools are core to our solution, meaning you can tag and segment patrons, build lists, and send personalized, high-impact emails from a single, inviting interface with no html required.

Emails are only part of the story. Targeted digital ads, AI-powered event recommendations based on patrons’ purchase history, and ready-to-use marketing workflows help you speak directly to every customer.

Turn your whole team into fundraisers

Integrated insights and powerful pipeline moves management tools make it simple to target asks, share invitations, and accurately forecast, track progress, and manage donors.

And because Spektrix makes it easier to work collaboratively, fundraising goals are shared across teams - helping you nurture VIPs, flag potential donors, and personalize donor communications at every touchpoint.

A complete picture of your patrons and progress

Whatever you need to know about spending patterns, audience behaviors, or sales trends, it's easy to report instantly in Spektrix.

On top of a standard suite of 40+ reports, drag-and-drop filters make it simple to segment data and dig deep into reports. Connect and combine data from ticket sales, marketing engagement, philanthropy, point of sale, and far more.

Modern and fully supported with fraud monitoring as standard

Powered by Adyen, Spektrix Payments makes payment processing quick and simple for patrons - and for your finance team.

Apple and Google Pay are enabled as standard, stored cards stay up to date, and there are no extra charges for refunds, declined transactions, or even hardware. Our dynamic fraud mitigation system combines machine learning with expert monitoring on your behalf, encouraging legitimate transactions while reducing chargebacks and limiting fraud.

Find the best solutions to meet your most specific needs

Every organization has unique needs - and that’s why we partner with some of the most exciting web developers, software providers, data analysts and consultants working today.

Partners enable integrated dynamic pricing, P.O.S. systems, third party and resale, ticket insurance, venue operations, consultancy, and more - all fast, affordable, and created to an exceptionally high standard.

Because we take no commission from partners, we can offer genuine, impartial advice, helping you find the best solution for your budget and requirements - whether that uses core Spektrix tools, or draws on the latest tech innovation.

Make your website part of your audience experience

Drive online ticket sales with smart, smooth booking journeys – steeped in your brand, embedded on your website, and integrated with your CRM. From no-cost, out-of-the-box branded subsites bringing full functionality with minimal effort, through to bespoke, API-driven websites, Spektrix offers unlimited digital solutions to meet the needs of your audience.

Every interaction writes back to Google Analytics 4 and to customer records, and we’re here to support you and your web developers to design and implement the best possible online journey.

Digital transformation in your patrons’ pockets

Today’s patrons expect a mobile experience, and Spektrix delivers. Tickets and membership cards are delivered to Apple and Google wallets, providing instant validation of membership benefits, VIP access, or exhibition entry.

Your team can access Spektrix securely from any device, anywhere, and even scan tickets using standard cell phones - with no expensive hardware required.

Grow and reward loyalty with agile, intuitive packages

Mix and match subscriptions, memberships,and offers, with simple no-code tools making it easy for patrons to buy and redeem fixed and flexible series subscriptions, select their own seats, and automatically enjoy benefits including ticket and concession discounts, early onsales, and more.

Set up pricing rules in minutes, and grow loyalty with instant ROI reports, automated email programs, and membership upsells driven by cart value.