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Ticket Sales
Selling Tickets 1
Time: 90 minutes
Learn to effectively complete tasks in the Spektrix Sales Interface. In this class you'll learn to:
- Search for Events & Instances
- Find, edit & add Customer Records
- Add & Edit Tickets in the Basket
- Take Payments, reserve, return & exchange tickets
Ticket Sales
Selling Tickets 2
Time: 90 minutes
Continue learning about the Spektrix Sales Interface. In this class you'll learn about:
- Facilitated Transactions
- Offers, locks and overrides
- Ticket Printing
Event Set Up
Set Up 1: Pricing & Seating
Time: 90 minutes
Learn how to set up Events in Spektrix. In this class you'll learn how to:
- Navigate the Admin Interface
- Create Seating Plans
- Create and use Overlays
- Create a Price List using Ticket Types and Price Bands
Event Set Up
Set Up 2: Events & Event Instances
Time: 90 minutes
Continue learning about Event set up in Spektrix. In this class you'll learn how to:
- Create and schedule Events & Event Instances
- Set up Unreserved, General Admission Events
- Use the Bulk Instance Update Tool
Event Set Up
Set Up 3: Offers
Time: 90 minutes
The final session on Event set up in Spektrix. In this class you'll:
- Understand Multibuy, X for Y and Package Offers
- Plan the components of each Offer
- Set up rules to apply Offers correctly
- Test that an Offer is working as expected
Exploring Data
Exploring Data 1: Customer Segmentation
Time: 90 minutes
Learn about segmenting your customer data in Spektrix. In this session you’ll learn how to:
- Use Segments to find and filter customers
- Apply AND/OR/NOT logic to further refine filters
- Create a basic Customer List
Exploring Data
Exploring Data 2: Intro to Standard Reports
Time: 90 minutes
Learn the basics of Reporting in Spektrix. In this class you’ll learn how to:
- Navigate the reporting tree
- Run and read standard reports in Spektrix
- Find the report you need using the 'Guide to Standard Reports'
- Understand the difference between different reports
Exploring Data
Exploring Data 3: Modify Standard Reports
Time: 90 minutes
Learn how to modify and schedule standard reports in Spektrix. In this session you’ll learn how to:
- Read different report types
- Pull reports on demand and schedule them
- Modify and add criteria sets to standard Reports
- Filter reports with Customer Lists
