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Features

How our software can help you, your audiences, and your team

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Meet our clients and learn what Spektrix could do for you

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Achieve more with Spektrix, with expert training, guidance, and support

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We're constantly innovating to add features and value

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Latest announcements from the market-leading solution for the arts

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Purpose-driven

Creating social wellbeing by supporting the arts sector

People-centred

Building a positive, diverse team and culture

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Welcome to better ticketing, marketing, fundraising, insights
with Spektrix

You're creating unforgettable experiences.
Make them unmissable.

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Spektrix is the UK’s leading software partner for theatre and live event ticketing, marketing, fundraising, and audience insights.

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cultural organisations made the switch to Spektrix in 2024

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arts professionals in our user community

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integrated solutions create infinite flexibility to grow

Organisations we work with

Join a global community of 800 arts and entertainment organisations who trust Spektrix to drive long-term success.
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Dedicated to your long-term success

It’s our mission to support a thriving cultural sector - which means we only succeed when you do.
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We believe the arts matter, to people, places, and communities.

That's why every decision we take is driven by the needs of the organisations we work with. From new features to training and events, we're here to help you grow audiences and revenue, empowering your team through powerful, intuitive technology and expert support.

Our simple, inclusive service charges mean that once you choose Spektrix as your partner, you’ll never pay a penny extra for support, upgrades, or community events. And as the only complete ticketing and CRM software provider to be certified as a B Corporation, we’re part of a global network of purpose-driven businesses prioritising the needs of their communities, teams, suppliers, and the environment - using business as a force for good in society.

Spektrix offers a complete solution for arts and event audience management, including:

  • Regular feature releases
  • Training
  • Events
  • Powerful, intuitive technology
  • Expert support
  • Shared values
  • All wrapped within one simple, inclusive service charge

Futureproof technology connecting audiences and events, with everything you need to make the most of it
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Build great relationships with audiences and donors
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With a complete understanding of every customer relationship, it’s easier than ever to build personalised emails, automate marketing campaigns, and target upsells or donation asks in the purchase pathway.

 

Instant, at-a-glance reports and automated tags help you quickly identify customers based on ticket bookings, philanthropy, or average spend, building repeat visits, loyalty, and philanthropy across every channel. From email to web and online ads, powerful relationship management and communications tools show your audiences how much they’re valued.

 

Build relationships: Understand your audiences and build personalised connections

Maximise revenue opportunities across every channel

Audiences value the unique experience of live events. Make their visit even more special with opportunities to pre-order merchandise or catering, reserve a VIP space, or commit to a season of events.

 

Spektrix makes it easy to try new approaches in minutes, see results in days, and constantly build revenue at every touchpoint - all while enhancing audience experience and connection. Mix and match memberships and subscriptions, offers, donation asks, and more; try out dynamic pricing or premium packages; and track your return on every investment, at a glance. 

 

Grow revenue: Find the right theatre ticketing software for your needs

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Achieve more with automated tools and integrated solutions
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Time’s precious. With Spektrix, you have the tools to achieve more with less. Our intuitive software delivers smoother event setup, quicker sales, and easier management of donors and campaigns.

 

If time’s still tight, let us do the lifting: automate birthday offers, acknowledgements, and welcome campaigns with readymade campaign templates; or tag VIPs, prospective members, or access customers to provide a more personalised welcome. For software that works even harder on your behalf, hundreds of leading solutions - from point of sale systems to ticket kiosks, listings sites, and venue management software - are integrated with Spektrix, letting you build the bespoke tech stack that meets your unique needs.

 

Explore email automation: Get started with instant program templates

Connect ideas across teams

Transformative ideas are born out of collaboration. Your customers have one relationship with you - and that only grows stronger if marketing, box office, and fundraising teams can speak to them with a single voice.

 

Intuitive tools and unlimited users mean that everyone has access to the latest information - from customer notes for Front of House teams, integrated tools for classes and courses, and specific promoter accounts. Design a shared strategy for growth, connect your messaging across digital, physical, and human touchpoints, and report on the complete picture to ensure you’re making the most of your technology, and your team.

 

Build collaboration: Inspiration from a marketing and fundraising partnership

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Join a vibrant, growing community
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Collaboration doesn’t end at the doors to your organisation. With Spektrix, you’ll join a global community of 20,000+ arts professionals.

 

Connect with peers through our webinar series and annual in-person user events, all offered to users at no extra cost. Meet the team at sector conferences, explore shared data insights and best practice ideas, and connect with other users through our social channels. And because everyone who uses Spektrix is on the same, updated box office system, you can hear great ideas and put them into practice straight away - with no customisation required.

 

Join us: Events and opportunities for Spektrix users and the sector 

Grow skilled, diverse, and effective teams

What are the core qualities needed to be a great performing arts marketer, fundraiser, or sales team member?

 

Too often, recruitment focuses on experience with your particular ticketing software - resulting in a cultural sector which lacks diversity and fails to represent today’s society. As a purpose-driven organisation, we’re committed to building a more equitable and inclusive culture at Spektrix whilst supporting the wider arts and events sector to do the same. That begins with ease of use - learning new ticketing software doesn’t have to be hard. And it continues with an inclusive approach to recruitment and culture across your organisation.

 

Grow your team: Ideas for effective, inclusive recruitment

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