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Spektrix for Ticketing

A market-leading platform for box office software and online ticketing solutions

Sophisticated tools to streamline your sales

Build a better experience for your audiences, box office and front of house teams, with powerful software designed and built for theatres and arts organisations.

Set up events, subscriptions and offers in minutes; streamline sales at the counter and online; and keep control of ticket inventory with configurable seating plans, delivery methods, payments and fees. Inbuilt queuing and waiting list tools help you manage your busiest onsales, while gift vouchers, account credit, automated offers, exchanges and account notes make it easy to track customer needs and support every enquiry.  

Streamlined setup of events, inventory and incentives

Keep control over your ticket inventory without adding complexity, with purpose-built tools for busy box office teams. Build events, price lists, ticket types and subscriptions in minutes; automate offers, promotions and upsells; and monitor progress with scheduled reports for your management, promoters and team. 

A unique, layered approach to events building means you’ll never have to create the same seating plan, price list or ticket type twice. Set up your most common event elements on day one, then it’s easy to copy and combine templates, add specific criteria, and build up complex events, offers and subscriptions within minutes.

Thrust stage seating plan with two aisles and three price bands, pointer indicating purchased seat
 Control your own inventory
 Sell merchandise and packages online
 Configurable seating plans
 Intuitive, efficient event building
 Promotions, memberships and subscriptions
 Update multiple events in a single click
Control your own inventory

Sell merchandise and packages online

Configurable seating plans
Intuitive, efficient event building

Promotions, memberships and subscriptions
Update multiple events in a single click

 

The latest arts box office & ticketing ideas

Smooth transactions, online and at the counter

Empower your box office team with a smooth, intuitive sales process. Customer notes, data prompts and upsells all appear on a single sales screen, guiding staff through every step. Online, customers can choose their own seats, opt for Best Available, and pay securely  - with integrated payment processing and the option to store card details for future visits. Process simple sales in under a minute, making it easy to work through long queues; pick up live transactions, to support customers or junior team members; and quickly link customer records to sales, either at the point of sale or after the transaction’s complete.

Profile showing 20% membership discount and preference for aisle and service dog
  Manage group bookings, invoinc and contacts
  Gift vouchers and credit redeemable online
  Eligible offers apply automatically
  Built-in queuing and wait lists
  Highlight access customers, VIPs and more
 Secure stored payment card details
Manage group bookings, invoicing and contacts
Gift vouchers and credit redeemable online

Eligible offers apply automatically
Built-in queueing and wait lists
Highlight Access customers, VIPs and more
Secure stored payment card details

Instant insights into sales, pricing and team performance

A full suite of inbuilt reports equip Box Office managers to plan staffing around peak demand, review individual performance, and identify training needs. Report on sales by performance, transaction date or team member to make sure you stay on track. Schedule updates to managers, board members or promoters, and set up self-service reporting-only access for visiting companies to see sales at a glance. At the end of day, easily run sales and event reconciliation reports, finalising venue and promoter costs with a single click.

bar graph of ticket sales reporting on four different events
 Report on sales trends and targets
 Price band breakdowns and averages
 Event sales and occupancy reports
 Know who’s coming with detailed attendance lists  
 Detailed payments and activities by team member
 Schedule reports to your team and promoters
Report on sales trends and targets
Price band breakdowns and averages
 
Event sales and occupancy reports
Know who’s coming with detailed attendance lists  
Detailed payments and activities by team member
Schedule reports to your team and promoters