Streamlined processes

Automatically store emails to donors and supporters against their record in Spektrix, helping you track every communication and response over time.

Speed up the checkout process across all sales channels with securely stored cardholder wallets storing customers’ payment details.

Vouchers can be purchased online to arrive in recipients’ inboxes at once or on a scheduled date, and credit redeemed online or at the ticket office.

Manage your busiest events with queuing technology to filter customers into your purchase path, and waiting lists to ensure every seat stays filled.

However smooth the booking process, there’ll be the occasional query coming your way from customers and colleagues. Take over transactions whilst they’re in progress, completing seat selection, payment or exchanges live and immediately.

E-tickets, tickets by post or care of box office (COBO) - you decide what delivery methods you’ll offer for each event, assign relevant fees, and let customers choose what works for them.

Numerous external listings sites integrate with Spektrix via our API, making it easy to promote and sell your events via sites including Tourism Exchange, Evvnt, The List, Stagedoor and usheru.

Use the customer’s payment card to automate renewals of memberships and subscriptions, driving far higher uptake than traditional direct debit.