Streamlined processes
Save time and build efficiency with a platform designed around the needs of you and your team
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SALES
Sell tickets across multiple venues with general admission or allocated seating plans, with ‘best available’ or ‘select a seat’ options to speed up transactions or increase customer choice. It’s easy to buy tickets on desktop or mobile devices, making life easier for your customers and freeing up time for your sales team.
CAMPAIGN MANAGEMENT
A dedicated fundraising workspace can be configured to meet your needs, helping you track activity across your team, log every touchpoint with potential and existing funders, and manage every step of your donor pipeline. Set targets for specific campaigns and monitor them with insightful, easy to read reports, delivered automatically to your inbox.
AUTOMATION
Work smarter with powerful automations for your communications and internal processes. Automatically tag customer records based on changing behaviours, powering refined segmentation and dynamic content. Automate reports to reach front of house teams, leadership or agencies at regular intervals; set up emails to thank donors, provide pre-visit information or deliver vouchers; or build multi-step email programs to build lasting connections.
“The four steps required to accomplish a task in our previous system I can do in one step with Spektrix. The efficiency of it all is very appealing.”
“It’s a simpler process to get new programmes of work set up, so our box office manager is able to focus on delivering customer experience as opposed to general admin.”
Pledges and legacies
Keep track of promised income with tracking tools and reports focussed on pledges and legacies, giving you a clear view of potential income for the years to come.

Configurable seating plans
Configure your own seating plans on the fly: mask seats, rezone seats, add seat-by-seat notes, and lock specific seats off sale with the option to grant online access to particular customers.

Merchandise and packages
Sell merchandise, catering and packages across all sales channels, and promote them with targeted upselling tools in the customers’ purchase pathway.

Campaign tracking
Set individual targets for each specific campaign or long-term fundraising goal, helping you see progress at a glance, prioritise asks and share relevant communications with donors.

Control inventory
Use codes or customer tags to grant access to priority booking, premium seating, wheelchair spaces and more. Share selected inventory with ticket agents via our API, giving you full, live visibility of bookings and capacity without manual markbacks or holds.

Invitation management
Manage donor events and track responses with invitation management tools dedicated to fundraisers’ needs.

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Record emails
Automatically store emails to donors and supporters against their record in Spektrix, helping you track every communication and response over time.
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Cardholder wallet
Speed up the checkout process across all sales channels with securely stored cardholder wallets storing customers’ payment details.
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Gift vouchers and credit
Vouchers can be purchased online to arrive in recipients’ inboxes at once or on a scheduled date, and credit redeemed online or at the ticket office.
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Inbuilt queuing and waiting lists
Manage your busiest events with queuing technology to filter customers into your purchase path, and waiting lists to ensure every seat stays filled.
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Take over live transactions
However smooth the booking process, there’ll be the occasional query coming your way from customers and colleagues. Take over transactions whilst they’re in progress, completing seat selection, payment or exchanges live and immediately.
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Choice of delivery methods
E-tickets, tickets by post or care of box office (COBO) - you decide what delivery methods you’ll offer for each event, assign relevant fees, and let customers choose what works for them.
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Automatically share with external listings sites
Numerous external listings sites integrate with Spektrix via our API, making it easy to promote and sell your events via sites including Tourism Exchange, Evvnt, The List, Stagedoor and usheru.
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Automatic membership renewals
Use the customer’s payment card to automate renewals of memberships and subscriptions, driving far higher uptake than traditional direct debit.