Great British Summer Savings: VAT relief with Spektrix
UK families received welcome news with the 21 May announcement of the Great British Summer Savings: Family Activities VAT Relief scheme. By...
Inspiration, Insights and Ideas
Marketing, Ticketing & Sales
Event Email Marketing Automation: A peer-to-peer guide to getting started
Not certain where to start with email marketing automation for your events? Team members from Capital Theatres share practical advice for building...
Ticketing Fraud Detection: What to monitor and measure to protect against payment fraud
Anyone selling goods or services online runs the risk of experiencing payment fraud – and of course, that’s true for arts, culture, and events...
Types of Payment Fraud in Ticketing and Beyond
What exactly are we talking about when we talk about fraud?
In the ticketing and live events sector, there’s a wide range of fraudulent activity that...
Risk v Friction: Finding the balance in payment fraud risk management
There’s no one-size-fits-all solution to managing payment fraud in your theatre, museum, or arts centre.
Clearer Pricing, Stronger Trust: Navigating CMA guidance on price transparency for ticket fees
Liv Nilssen Monday 2 March 2026
Ticketing isn’t just a transaction. For arts and cultural organisations, it’s the beginning of a relationship — and the experience you create in...
5 Theatre Marketing Strategies to Increase Revenue
Brush up your current campaigns or start a new campaign from scratch, with five arts marketing strategies that you can use to boost revenue.
Ready for a New or Improved Arts Non-profit Website? Here’s How to Get Started
A great arts non-profit website delivers a smooth experience that makes it easy for your audience members to buy tickets, make donations, and get...
Website Accessibility Best Practices for your Theatre or Arts Centre
Bryony Bell Tuesday 17 June 2025
Many disabled and neurodivergent audience members encounter challenges when using venue websites to buy tickets or understand access provision.
The Best Event Websites for Theatres and Arts Organisations
We’ve collected examples of the best websites from theatres, arts centres, museums, venues, and attractions across the globe.
How to Cancel an Event: An emergency response guide for the arts
Ben Snell Tuesday 21 January 2025
When an emergency or unforeseen circumstance arises, sometimes the reality is that the show can’t go on. So, how do you pivot to cancel an event or...
Actionable Ways to Build Community at Your Arts Organisation
Building community through art is one of the most rewarding parts of live events, and arts organisations play a vital role in sustaining communities.