Types of Payment Fraud in Ticketing and Beyond
What exactly are we talking about when we talk about fraud?
In the ticketing and live events sector, there’s a wide range of fraudulent activity that...
Inspiration, Insights and Ideas
Marketing, Ticketing & Sales
Risk v Friction: Finding the balance in payment fraud risk management
There’s no one-size-fits-all solution to managing payment fraud in your theatre, museum, or arts centre.
Clearer Pricing, Stronger Trust: Navigating CMA guidance on price transparency for ticket fees
Liv Nilssen Monday 2 March 2026
Ticketing isn’t just a transaction. For arts and cultural organisations, it’s the beginning of a relationship — and the experience you create in...
5 Theatre Marketing Strategies to Increase Revenue
Brush up your current campaigns or start a new campaign from scratch, with five arts marketing strategies that you can use to boost revenue.
Ready for a New or Improved Arts Non-profit Website? Here’s How to Get Started
A great arts non-profit website delivers a smooth experience that makes it easy for your audience members to buy tickets, make donations, and get...
Website Accessibility Best Practices for your Theatre or Arts Centre
Bryony Bell Tuesday 17 June 2025
Many disabled and neurodivergent audience members encounter challenges when using venue websites to buy tickets or understand access provision.
The Best Event Websites for Theatres and Arts Organisations
We’ve collected examples of the best websites from theatres, arts centres, museums, venues, and attractions across the globe.
How to Cancel an Event: An emergency response guide for the arts
Ben Snell Tuesday 21 January 2025
When an emergency or unforeseen circumstance arises, sometimes the reality is that the show can’t go on. So, how do you pivot to cancel an event or...
Actionable Ways to Build Community at Your Arts Organisation
Building community through art is one of the most rewarding parts of live events, and arts organisations play a vital role in sustaining communities.
7 Questions to Ask About Your Arts Organisation’s Payments Process
Lauren Watson Wednesday 28 August 2024
Use these key questions to evaluate your payments process and identify opportunities you can open up by updating your solution.
Busy Days in the Box Office: Handling high volume ticketing onsales
Tom Nolan Thursday 22 August 2024
With the right ticketing box office software, you’ll be ready to meet demand and maintain great customer service, even in periods of peak sales.
Email Automation Made Easy: Get started with instant program templates
Ben Snell Tuesday 9 July 2024
Email automation templates come readymade and connected to your Spektrix CRM - so it’s easier than ever to run digital marketing campaigns.