3 min read
Types of Payment Fraud in Ticketing and Beyond
What exactly are we talking about when we talk about fraud? In the ticketing and live events sector, there’s a wide range of fraudulent activity that can...
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Inspiration, Insights and Ideas
4 min read
Risk v Friction: Finding the balance in payment fraud risk management
Stephen Cripps: Mar 13, 2026
There’s no one-size-fits-all solution to managing payment fraud in your theatre, museum, or arts centre. You need your legitimate customers to come through the...
5 min read
Clearer Pricing, Stronger Trust: Navigating CMA guidance on price transparency for ticket fees
Liv Nilssen: Mar 2, 2026
Ticketing isn’t just a transaction. For arts and cultural organisations, it’s the beginning of a relationship — and the experience you create in those first...
8 min read
Building High Performance Teams in Arts, Culture and Entertainment
Michael Nabarro: Feb 5, 2026
Building high performance teams in arts, culture, and events is often talked about as a leadership problem, but in my experience it’s more often a clarity...
“The entire team at Spektrix rose to the challenge, and were honest and supportive and determined at every step of the way. It’s very comforting to know that kind of determination is behind you."
Emily Pratt, Director of Audience Services
Fox Tucson Theatre, Arizona
“I have been astounded at how easy the transition was to Spektrix, and believe this is down to how user friendly the system is and also the team working behind it, to whom nothing has been too much trouble and who have always given us full confidence.”
Claire Williams, General Manager
Grimsby Auditorium, Lincolnshire, England
“It’s reassuring ... We feel listened to. They’re professional and creative, working together as a team to find creative solutions to our problems.”
Jennifer Weihmann, Director, Audience & Donor Engagement
Honens, Calgary, Canada