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Inspiration, Insights and Ideas
4 min read
Ticketing Fraud Detection: What to monitor and measure to protect against payment fraud

Stephen Cripps: Mar 19, 2026

Anyone selling goods or services online runs the risk of experiencing payment fraud – and of course, that’s true for arts, culture, and events organisers, too....
3 min read
Types of Payment Fraud in Ticketing and Beyond

Mark Smith: Mar 13, 2026

What exactly are we talking about when we talk about fraud? In the ticketing and live events sector, there’s a wide range of fraudulent activity that can...
4 min read
Risk v Friction: Finding the balance in payment fraud risk management

Stephen Cripps: Mar 13, 2026

There’s no one-size-fits-all solution to managing payment fraud in your theatre, museum, or arts centre. You need your legitimate customers to come through the...
5 min read
Clearer Pricing, Stronger Trust: Navigating CMA guidance on price transparency for ticket fees

Liv Nilssen: Mar 2, 2026

Ticketing isn’t just a transaction. For arts and cultural organisations, it’s the beginning of a relationship — and the experience you create in those first...
“The entire team at Spektrix rose to the challenge, and were honest and supportive and determined at every step of the way. It’s very comforting to know that kind of determination is behind you."
Emily Pratt, Director of Audience Services
Fox Tucson Theatre, Arizona
“I have been astounded at how easy the transition was to Spektrix, and believe this is down to how user friendly the system is and also the team working behind it, to whom nothing has been too much trouble and who have always given us full confidence.”
Claire Williams, General Manager
Grimsby Auditorium, Lincolnshire, England
“It’s reassuring ... We feel listened to. They’re professional and creative, working together as a team to find creative solutions to our problems.”
Jennifer Weihmann, Director, Audience & Donor Engagement
Honens, Calgary, Canada